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Twig Fertility – Midtown

location_on

Toronto, Canada

medical_services

Egg Donation , Genetics , ICSI , Insemination (IUI) , PESA , Social Freezing , Spermbank

Open

4.3

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About Twig Fertility – Midtown

Twig Fertility is a fertility clinic located in Toronto with a new location in Vancouver, specializing in comprehensive, inclusive family‑building care for individuals and couples of all backgrounds. The clinic offers a full spectrum of services including personalized fertility consultations, IVF and other assisted reproductive technologies, egg and sperm freezing, genetic counselling and testing, early pregnancy monitoring, and dedicated LGBT2SQ+ family‑building programs, all supported by on‑site pharmacy, a state‑of‑the‑art embryology lab featuring a world‑class air system and timelapse incubator, and integrated wellness options such as acupuncture, nutrition and coaching. Twig’s unique, tech‑enabled approach combines modern laboratory precision with a patient‑centered, whole‑person philosophy, emphasizing compassionate, judgement‑free care delivered by a multidisciplinary team of REI specialists—including Medical Director Dr. Rhonda Zwingerman, Deputy Medical Director Dr. Ruth Ronn, Lab Director Christine Sykas Yeh, and experienced nurses and reproductive endocrinologists—who tailor treatment plans to each individual’s history and goals. The clinic also provides seamless online booking, direct insurance billing, government‑funded IVF through the Ontario Fertility Program, financing partners, and continuous emotional support through in‑house counsellors and wellness partners, ensuring a holistic and accessible fertility journey.

Why choose Twig Fertility – Midtown?

check_circle Compassionate, spa‑like environment
The clinic’s facilities are described as spotless, stylish, and spa‑like, creating a calming atmosphere for patients. Front‑desk staff, nurses, and receptionists consistently receive praise for friendliness, empathy, and genuine enthusiasm, making visits feel welcoming rather than clinical.
check_circle Responsive communication and scheduling
Patients report quick email replies, same‑day appointment coordination, and personal phone calls from Dr. Zwingerman and Dr. Ganer Herman. The booking system efficiently groups visits, and the team often provides same‑day updates on labs, prescriptions, and follow‑ups.
check_circle High success rates and personalized care
Multiple patients achieved pregnancy after years of infertility, including first‑time IUI success and IVF pregnancies following tailored protocols. Dr. Zwingerman and Dr. Ruth Ronn are highlighted for thorough case reviews, new protocol suggestions, and post‑delivery follow‑up.
check_circle Comprehensive, one‑stop services
Twig offers IVF, IUI, egg freezing, genetic counseling, and reproductive counseling under one roof. The presence of an in‑house genetic counsellor and a dedicated lab director (Christine) enhances coordinated care and reduces the need for external referrals.

What to watch out for at Twig Fertility – Midtown?

warning Limited medical guidance
Several patients note that nurses and doctors provide only brief test results without detailed supplement recommendations, post‑FET instructions, or lifestyle advice, forcing patients to rely on external sources such as Google for critical information.
warning Administrative errors and delays
Frequent issues include incorrect test bookings, missing results in the patient portal, delayed follow‑up appointments, and unresponsive communication after consultations, as illustrated by the Erin Barnes and AMH testing experiences.
warning Cost transparency concerns
Patients report unexpected price increases for services such as egg storage and feel pressured by high fees for thawing, medication, and repeat cycles. Some describe the clinic as focusing on revenue rather than clear financial counseling.
warning Inconsistent staff interactions
While many staff are praised, occasional reports describe rude receptionists (e.g., Elizabeth), unhappy nurses, and late Zoom meetings, suggesting variability in professionalism and empathy across the team.

Twig Fertility – Midtown - Patient Reviews

4.3

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Em*****

2 months ago

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Initially they seem genuinely concerned with empathy but after a failed IUI done in October 2024, I was immediately pressured to pay for another round of IUI after which i never returned to Twig. No follow up was done especially for a client that already paid for a procedure not yet done and the female doctor that was assigned to me did not probe further, spoke with me casually like it's normal to have a failed procedure without any consideration for the emotional aspect and instead immediately suggested a more expensive option to use donor eggs; I decided to use a different fertility clinic; I am now pregnant through IUI and did not have to use donor eggs.

Oni B*****

3 months ago

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They are scammers . My wife ended up with ectopic pregnancy only because of them. When she was in the hospital they were still sending a bill of cad 300. Regarding the bills they will try to rip you off. Think 10 times before going there.

Thais Verly Lu*****

3 months ago

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After taking 7 years to get pregnant with my first daughter — a spontaneous pregnancy — I wanted to conceive again within a short period of time. Choosing Twig was absolutely the right decision! My initial consultation with NP Madeleine was excellent. She was very attentive, asked many thorough questions, and promptly ordered all the necessary tests. Both my husband and I completed testing, and it was identified that he had an abnormal semen analysis. The clinic immediately prescribed vitamins for him, and after just two months, we achieved another spontaneous pregnancy. Throughout the entire process, the care was consistently outstanding: punctual appointments, very polite and professional staff, and a warm, welcoming environment. They closely followed the early stages of my pregnancy, and even before I became pregnant, they never pushed unnecessary procedures just to make money. Their approach was always ethical, transparent, and truly patient-centered. I recommend this clinic a thousand times over. Exceptional professionals who genuinely care about their patients. 💛

Sarkis Tchak*****

4 months ago

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My wife and I had originally wasted a whole year and a half at Anova fertility. I kept suggesting using Letrozole all for my wife and to stop focussing on myself, because my levels were fine but they just would not listen. They even tried to invoice my wife for IVF and we hadn’t even come close to starting it… When we switched to twig, they zoned in on the solution. They got us pregnant in less than 3 months by focussing on my wife and maturing her eggs and it felt like a flash. Twig isn’t trying to make money and hold onto you by your pockets, their biggest focus is to make you happy by delivering on what your desire is. It cost us next to nothing and they did what we couldn’t do for years. I’m extremely pleased with this clinic and their expertise. I had to leave a review and let people know who the best in Toronto is for fertility.

Anni*****

4 months ago

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Are we just throwing consent out the window? I’ve been with Twig for over a year now. When we first started, things were great. I was serviced by wonderful female doctors who were kind and compassionate. Today, I was scheduled for a sono, and as I walked into the ultrasound room was VERY surprised to see a male doctor waiting for me. I thought to myself- huh that’s interesting, I don’t think I ever consented to been seen by a male doctor. I’ve now know after speaking to the clinic manager, this is intentional. This clinic has had internal conversations and determined that in order to be inclusive to their DOCTORS, they are not going to get consent from women identifying folk about being seen by a male. As a patient I have so many problems with this. As a brand manager, I have even more. This clinic’s image is well crafted around empathy, compassion, communication, and female forward care. Queer folks, and people who’ve been traumatized will come to this clinic expecting a specific kind of treatment. One that is inclusive and protects PATIENTS not doctors. Inclusivity stands on the foundation of transparent communication. At least give people the option to declare they only want to be seen by a woman. Ask you patients, at the very least. RMTs do that. I was just travelling and a bathroom in Edinburgh had a sign saying “this restroom is serviced by both male and female attendees”. If a public bathroom can communicate and inform their users…I think a fertility clinic can too… I’ve now wasted a ton of mine and my partners time. I have no idea if this policy will change, so if you’re going to this clinic and have specific preferences around your care, speak up in advance because evidently they’ve decided not to ask.

Twig Fertility – Midtown - FAQ

smart_toy AI-generated based on information from the clinic's website

What fertility treatments and services does Twig Fertility offer? expand_more

Twig Fertility provides a full spectrum of assisted reproduction options, beginning with a personalized fertility check and family‑building consultation. Core IVF services include conventional in‑vitro fertilization, intracytoplasmic sperm injection (ICSI), blastocyst culture, and pre‑implantation genetic testing (PGT‑A). The clinic also offers egg freezing, sperm freezing, intrauterine insemination (IUI), and comprehensive genetic counselling and testing. Specialized programs for the LGBT2SQ+ community include reciprocal IVF (ROPA) for lesbian or trans‑male couples and donor sperm services. Additional support includes early pregnancy care, mental‑health counselling, nutrition, acupuncture, and an on‑site pharmacy to streamline medication access.

Does Twig Fertility provide fertility treatment for same-sex couples? expand_more

Twig Fertility is committed to inclusive, all‑person care and explicitly supports same‑sex couples through its LGBT2SQ+ family‑building programs. The clinic offers reciprocal IVF (also known as ROPA) for lesbian or trans‑male partners, allowing one partner to provide the egg and the other to carry the pregnancy. In addition, donor sperm services are available for couples without male partners, and the clinic’s experienced REI specialists guide patients through each step of the process. Twig’s trans‑affirming environment ensures that all couples receive compassionate, personalized fertility treatment.

What IVF laboratory technology does Twig Fertility use? expand_more

Twig Fertility’s on‑site embryology lab is equipped with best‑in‑class technology to optimize embryo development. The lab features a world‑class air filtration system that removes dust, dirt and viruses, paired with precise temperature controls to maintain a stable environment. A state‑of‑the‑art time‑lapse incubator continuously photographs embryos, providing detailed developmental data while eliminating the need to move or manipulate embryos. All incubators and storage tanks are protected by alarm systems and backup generators, ensuring uninterrupted safety for sperm, eggs and embryos throughout the IVF cycle.

What is the maximum age for IVF treatment at Twig Fertility? expand_more

Twig Fertility follows the age criteria set by the Ontario Fertility Program (OFP), which funds IVF cycles for eligible patients. To qualify for OFP‑funded IVF, patients must be under 43 years of age at the time of treatment. While this age limit applies to government‑funded cycles, Twig Fertility evaluates each individual case and may consider IVF for patients slightly older on a personalized basis, taking into account overall health, ovarian reserve and specific fertility goals.

Who are the fertility doctors and specialists at Twig Fertility? expand_more

Twig Fertility’s medical team is led by Dr. Rhonda Zwingerman, the Medical Director and Co‑Founder, who is a board‑certified reproductive endocrinology and infertility (REI) specialist with training from Queen’s University, the University of Alberta and the University of Toronto. The team also includes Dr. Ruth Ronn, Deputy Medical Director, a Royal College‑certified obstetrician‑gynecologist and REI specialist trained at McGill, Queen’s and Mount Sinai Hospital, with a Masters in Public Health from Johns Hopkins. Complementing the physicians is Christine Sykas Yeh, the Lab Director, an expert in embryology and genetics who oversees the state‑of‑the‑art IVF laboratory. Together with a collaborative group of additional REI physicians, senior embryologists, experienced nurses and support staff, Twig Fertility provides comprehensive assisted reproduction care.

Contact

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Phone +1 416-855-8944

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Address 313 Eglinton Ave W, Toronto, ON M5N 1A1, Canada (Find on Google Maps) open_in_new

schedule

Opening Hours

Monday: 7:00 AM – 5:00 PM
Tuesday: 7:00 AM – 5:00 PM
Wednesday: 7:00 AM – 5:00 PM
Thursday: 7:00 AM – 5:00 PM
Friday: 7:00 AM – 5:00 PM
Saturday: 7:00 AM – 3:00 PM
Sunday: Closed

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