4.0
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194 reviews
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About Hannam Fertility Centre

Hannam Fertility Centre is a comprehensive fertility clinic located in Canada, specializing in personalized family‑building solutions for individuals, couples and 2SLGBTQI+ patients; with over a decade of experience, the centre offers a full spectrum of services including fertility assessments, natural conception support, IVF, intra‑uterine insemination, egg and embryo freezing, and multidisciplinary fertility preservation programs, all delivered in a safe, welcoming and respectful environment. What sets HFC apart is its in‑house CCRM laboratory, the only CAP‑accredited lab in Canada, which ensures the highest laboratory standards and contributes to the clinic’s strong outcomes, while an integrated team of fertility‑focused specialists, family physicians, nurse practitioners and an in‑house naturopathic group (A to Z Fertility) provides a collaborative, holistic approach to care. Patients benefit from compassionate, kind professionals who prioritize clear communication and emotional support, with services covered by OHIP and no referral required, and a suite of patient‑support resources including tailored consultations, educational resources and ongoing counseling, all aimed at accelerating the journey to parenthood.

check_circleWhy choose Hannam Fertility Centre?

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    1. Expert Medical Team
    Dr. Robb, Dr. Moore, Dr. Arthur, Dr. Gilman, and Dr. Taher consistently deliver thorough examinations, tailored protocols, and clear explanations. Patients attribute successful pregnancies—including multiple births—to their expertise and compassionate approach.
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    2. Responsive Communication
    The clinic’s email and phone replies are frequently described as fast and informative. Appointment scheduling is efficient, with minimal waiting room time and prompt reminders, allowing patients to focus on treatment rather than logistics.
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    3. Warm Front‑Desk and Support Staff
    Receptionist Sarah and nurses such as Aliya, Meg, Veronica, and ultrasound technician Victoria are highlighted for kindness, empathy, and professionalism, turning stressful visits into more hopeful experiences.
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    4. Comprehensive Services and Modern Facilities
    Hannam offers IUI, IVF, egg freezing, and a natural conception program within a clean, spacious clinic equipped with on‑site labs, ultrasounds, and retrieval rooms, streamlining the entire fertility journey.

warningWhat to watch out for at Hannam Fertility Centre?

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    1. Inconsistent Administrative Communication
    Several patients experienced confusing email exchanges, delayed test arrangements, and unclear billing for optional tests, leading to frustration and perceived lack of transparency.
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    2. High Costs and IVF Focus
    The clinic is noted as more expensive than alternatives, with a strong emphasis on IVF treatments. Some patients seeking natural hormone management felt the approach pushed them toward costly IVF cycles.
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    3. Variable Doctor Interactions
    While many doctors receive praise, isolated reports describe rudeness or dismissiveness from Dr. Robb in one case, Dr. Atwal’s lack of empathy, and Dr. O'Connell’s inadequate guidance, indicating uneven bedside manner across providers.
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    4. Scheduling and Test Coordination Issues
    A few patients reported missed timing for IUI cycles, incorrect medication schedules, and difficulty aligning blood tests with appointments, suggesting occasional lapses in protocol execution.
4.0
starstarstarstarstar
194 reviews
Based on real patient reviews

Hannam Fertility Centre — Patient Reviews

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P B.
2 months ago
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This clinic doesn’t really care about helping people and they are just looking out for their success rate. After sending in a request with all my details, they asked to fill out multiple forms. Then I…

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e*** k.
2 months ago
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We are grateful for Dr Paul Robb and his entire team for their dedication and expertise that made our little family grow. Extremely satisfied and grateful for the care and dedication this team provide…

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L*** S.
3 months ago
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Wonderful experience at this clinic. Very communicative staff who are quick to respond. Felt heard and valued as a patient. I traveled from Ottawa to Toronto for our funded IVF and the clinic was very…

J
J*** G.
3 months ago
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My experience with Hannam Fertility Clinic and Dr. Rebecca Arthur was very disappointing.<br><br>Last summer, after several months of trying to conceive, my family doctor referred me directly to Hanna…

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S*** W.
3 months ago
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Excellent experience at Hannam from start to finish. Everyone was attentive, patient and supportive. Best of all I had success! Would highly recommend.

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I*** M.
4 months ago
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I have nothing but great things to say about Hannam clinic and the service they provide! I’m 32 and have had PCOS since my teenage years. Dr. Taher recommended starting our treatment with medicated i…

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S*** D.
5 months ago
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Patient receives exceptional reception service from Sarah, who is professional, kind, and empathetic. This makes difficult days in the clinic more positive and hopeful. Staff member Sarah is a highlight of the clinic.

I specifically wanted to leave a review for Sarah in reception. We have been going to hannam for a number of years and through the heartbreaks , Sarah has always been so sweet, kind and professional. …

J
J*** S.
5 months ago
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I was able to refer myself and had excellent service with Hannam Fertility. They are directly on the subway line and easy to get to. Communication was prompt and I had an amazing experience overall.

K
K*** H.
5 months ago
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Excellent communication, no waiting times, fertility treatment was successful.

I felt really cared for during my fertility process, everything was communicated thoroughly &amp; all appointments had no waiting times which I appreciated. Thank you to the entire staff at Hannam Fer…

S
S***
5 months ago
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IVF clinic is organized, compassionate, and has better treatment experiences than the local clinic in Ottawa.

I don't know if they're any good at getting you pregnant, but I do know through two cycles with them that they never forgot my medications, told me I was out of luck with mental health side effects of…

Hannam Fertility Centre — FAQ

smart_toyAI-generated
Hannam Fertility Centre operates the only CCRM‑accredited laboratory in Canada, a facility that meets the stringent standards of the College of American Pathologists (CAP). This CAP‑accredited CCRM lab employs state‑of‑the‑art culture media, controlled‑temperature incubators, and advanced embryo assessment protocols that support high‑quality embryo development and blastocyst grading. The laboratory’s accreditation ensures consistent quality control, precise embryo handling, and reliable embryo transfer outcomes. By integrating this cutting‑edge IVF laboratory technology with the clinic’s clinical expertise, Hannam Fertility Centre delivers assisted reproduction results that align with the highest industry benchmarks.

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