Hannam Fertility Centre
About Hannam Fertility Centre
check_circleWhy choose Hannam Fertility Centre?
- check_circle1. Expert Medical TeamDr. Robb, Dr. Moore, Dr. Arthur, Dr. Gilman, and Dr. Taher consistently deliver thorough examinations, tailored protocols, and clear explanations. Patients attribute successful pregnancies—including multiple births—to their expertise and compassionate approach.
- check_circle2. Responsive CommunicationThe clinic’s email and phone replies are frequently described as fast and informative. Appointment scheduling is efficient, with minimal waiting room time and prompt reminders, allowing patients to focus on treatment rather than logistics.
- check_circle3. Warm Front‑Desk and Support StaffReceptionist Sarah and nurses such as Aliya, Meg, Veronica, and ultrasound technician Victoria are highlighted for kindness, empathy, and professionalism, turning stressful visits into more hopeful experiences.
- check_circle4. Comprehensive Services and Modern FacilitiesHannam offers IUI, IVF, egg freezing, and a natural conception program within a clean, spacious clinic equipped with on‑site labs, ultrasounds, and retrieval rooms, streamlining the entire fertility journey.
warningWhat to watch out for at Hannam Fertility Centre?
- warning1. Inconsistent Administrative CommunicationSeveral patients experienced confusing email exchanges, delayed test arrangements, and unclear billing for optional tests, leading to frustration and perceived lack of transparency.
- warning2. High Costs and IVF FocusThe clinic is noted as more expensive than alternatives, with a strong emphasis on IVF treatments. Some patients seeking natural hormone management felt the approach pushed them toward costly IVF cycles.
- warning3. Variable Doctor InteractionsWhile many doctors receive praise, isolated reports describe rudeness or dismissiveness from Dr. Robb in one case, Dr. Atwal’s lack of empathy, and Dr. O'Connell’s inadequate guidance, indicating uneven bedside manner across providers.
- warning4. Scheduling and Test Coordination IssuesA few patients reported missed timing for IUI cycles, incorrect medication schedules, and difficulty aligning blood tests with appointments, suggesting occasional lapses in protocol execution.
Hannam Fertility Centre — Patient Reviews
This clinic doesn’t really care about helping people and they are just looking out for their success rate. After sending in a request with all my details, they asked to fill out multiple forms. Then I…
We are grateful for Dr Paul Robb and his entire team for their dedication and expertise that made our little family grow. Extremely satisfied and grateful for the care and dedication this team provide…
Wonderful experience at this clinic. Very communicative staff who are quick to respond. Felt heard and valued as a patient. I traveled from Ottawa to Toronto for our funded IVF and the clinic was very…
My experience with Hannam Fertility Clinic and Dr. Rebecca Arthur was very disappointing.<br><br>Last summer, after several months of trying to conceive, my family doctor referred me directly to Hanna…
Excellent experience at Hannam from start to finish. Everyone was attentive, patient and supportive. Best of all I had success! Would highly recommend.
I have nothing but great things to say about Hannam clinic and the service they provide! I’m 32 and have had PCOS since my teenage years. Dr. Taher recommended starting our treatment with medicated i…
Patient receives exceptional reception service from Sarah, who is professional, kind, and empathetic. This makes difficult days in the clinic more positive and hopeful. Staff member Sarah is a highlight of the clinic.
I specifically wanted to leave a review for Sarah in reception. We have been going to hannam for a number of years and through the heartbreaks , Sarah has always been so sweet, kind and professional. …
I was able to refer myself and had excellent service with Hannam Fertility. They are directly on the subway line and easy to get to. Communication was prompt and I had an amazing experience overall.
Excellent communication, no waiting times, fertility treatment was successful.
I felt really cared for during my fertility process, everything was communicated thoroughly & all appointments had no waiting times which I appreciated. Thank you to the entire staff at Hannam Fer…
IVF clinic is organized, compassionate, and has better treatment experiences than the local clinic in Ottawa.
I don't know if they're any good at getting you pregnant, but I do know through two cycles with them that they never forgot my medications, told me I was out of luck with mental health side effects of…
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