User rating: 4 
(447 reviews)
Why choose the Morula IVF Jakarta – IVF Center?
- Friendly and Informative Staff
Many patients have praised the staff's friendliness and the doctors' informative consultations, which make the experience less stressful for couples seeking IVF treatments. The welcoming environment helps build trust between patients and the healthcare team. - Clean and Comfortable Facilities
The clinic is frequently noted for its cleanliness and comfortable atmosphere, providing patients with a hygienic space that is crucial during stressful treatment journeys. Reviewers appreciate the well-maintained facilities that contribute to an overall positive experience. - Comprehensive and Detail-Oriented Approach
Patients have been impressed by the comprehensive care provided at Morula, especially the detailed explanations given by doctors. This thoroughness alleviates concerns and means patients feel well-informed about their treatment options and processes. - Efficient Administration and Appointment Processes
The clinic's administration has been highlighted as efficient, with quick service that minimizes wait times and ensures that patients can move through their appointments smoothly, streamlining the often complex IVF process. - Successful Treatment Outcomes
Many reviews reflect on successful treatment outcomes, with several patients celebrating pregnancies achieved through Morula's care. This positive track record contributes to the clinic's reputation and attracts more patients seeking similar results.
What to watch out for at Morula IVF Jakarta – IVF Center?
- Communication Issues with Doctors
Several patients have expressed frustration over communication with doctors, citing experiences of rushed consultations and a lack of clear explanations during key moments of their treatment, which can leave patients feeling overwhelmed and confused. - Administrative Complexity
Patients have noted that the administrative processes can sometimes be complicated, leading to confusion on how to proceed with their treatments. Simplifying these processes could enhance the overall patient experience significantly. - Mixed Experiences with Doctor Interactions
While some doctors are praised for their thoroughness and friendliness, others have been reported as rude or hasty in their delivery, which can negatively affect how patients feel about the care they are receiving. - Inconsistency in Service Quality
Reviews indicate variability in service quality, with some patients experiencing exceptional care while others faced difficulties. This inconsistency can lead to dissatisfaction among patients who expect uniform quality based on previous experiences. - Need for More Patient-Centric Approach
Feedback suggests a need for the clinic to adopt a more patient-centric approach in their interactions, with a greater emphasis on empathy and understanding during consultations. Patients often seek an environment where they feel valued and heard.
2 latest reviews of Morula IVF Jakarta – IVF Center
Lulu
on
Wednesday, 08 January 2025
My bad experience here when I starting program the doctor know my cyct and don’t want remove it and give me hormon medicine for make the egg getting bigger until my cyct becoming cancer ovarium
Lia
on
Thursday, 02 January 2025
Before doing the Promil Program with Dr. Caroline, I went to Dr. Arie Polim first, I thought he would be welcomed well but apparently not, he said “9 years before the program.” Honestly, I was shocked, did I need to tell you about my married life for the past 9 years.
At first I had not come to Morula, but a friend finally confirmed me, as a result I came to Morula again with Dr.’s choice. Caroline.
First day with Dr. Caroline was very nice with us, but on the next day of arrival, the doctor was very rude, his delivery was too hasty, even for my program for IVF, it seemed to me that I was in too much of a rush, why wasn’t my husband’s sperm treated first? For the sperm collection, it was done twice, previously the information from the doctor was that my husband’s sperm would be taken at the same time as the OPU, but before I had the OPU, and had to meet with the doctor, the doctor asked my husband to have his sperm taken and freshened up, at that time my husband was working, because we think, right now what I need is to see the quality of my eggs, whether they can be OPU or not.
However, the doctor asked my husband to collect sperm.
so my husband can take sperm and frezze,
and I was annoyed when I had my opu, my husband also had his sperm taken,
Indeed, the information was given to the nurse, but because it was the first time, I didn’t understand what it meant
In my opinion, the IVF process is too rushed,
and the doctor is also TOUGH and MINIMUM INFORMATION which means there is no room to think for the patient.
For administration, the patient also seems like a fool, it’s complicated.
To be honest, NOT RECOMMENDED, I should have listened to my instincts if I wasn’t comfortable here at the start, but because of my friend, so I’ve already done it, even though it doesn’t work. I really ask MORULA to educate its doctors more to be more NICE to patients. Apart from that, the administration is too complicated so that it can be made simpler and easier.
Morula IVF Jakarta – IVF Center price list
The Morula IVF Jakarta – IVF Center price list can be found on their website.
Photos of Morula IVF Jakarta – IVF Center
Location Morula IVF Jakarta – IVF Center
The BIC, Jl. Teuku Cik Ditiro No.12 14, RT.8/RW.2, Gondangdia, Kec. Menteng, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10350, Indonesia (Find on Google Maps)
Phone number: +62 21 29186133
About Morula IVF Jakarta – IVF Center
Opening hours
Monday: 7:00 AM – 8:00 PM
Tuesday: 7:00 AM – 8:00 PM
Wednesday: 7:00 AM – 8:00 PM
Thursday: 7:00 AM – 8:00 PM
Friday: 7:00 AM – 8:00 PM
Saturday: 7:00 AM – 8:00 PM
Sunday: Closed
