IVF London – Reviews and Prices

IVF London: A Compassionate Fertility Clinic with Exceptional Service. Read reviews of real customers.

User rating: 3.8 (183 reviews)

Location: United Kingdom London

Why choose the IVF London?

  • Expert and Compassionate Staff
    The clinic is praised for its dedicated team, including Dr. Alpesh and Dr. Arati, who provide personalized advice and guidance based on each patient's unique needs. Their compassionate approach helps build trust and eases anxiety during the fertility process.
  • Comprehensive Initial Consultations
    Patients have highlighted the thoroughness of initial consultations, where all questions are answered and treatment options are clearly explained. The informative sessions allow couples to feel heard and reassured about their next steps.
  • Friendly and Supportive Environment
    The reception team and nursing staff at IVF London are noted for their friendliness and support, creating a welcoming atmosphere that makes patients comfortable as they navigate their fertility journey.
  • Quick and Efficient Communication
    Several reviews commend the clinic’s effective communication, highlighting the ease of booking appointments and prompt responses to inquiries, enhancing overall patient satisfaction.
  • State-of-the-Art Facilities
    Patients appreciate the modern and well-maintained clinic facilities, which contribute to a comforting environment crucial for individuals undergoing fertility treatments.

What to watch out for at IVF London?

  • Inconsistency in Nurse Engagement
    Some customers have noted a lack of clarity and interest from nursing staff during consultations, which raised concerns about the overall communication experience within the clinic.
  • Challenges in Continuity of Care
    Several reviews mention issues with follow-up and continuity, where patients felt lost in the process, making it difficult to understand who is accountable for their care and treatment updates.
  • Occasional Reactive Management
    Instances of waiting for managerial responses and complaints not being addressed promptly have been raised, indicating a need for better management protocols to enhance customer experiences.
  • Perceived Lack of Personal Attention
    A few reviews indicated that certain staff interactions felt rushed or impersonal, leading to concerns about the level of care patients would receive as they continue their treatment.
  • Potential for Scheduling Conflicts
    A few patients reported difficulties with scheduling appointments, revealing that peak times may lead to longer wait periods, which could affect the overall experience.

10 latest reviews of IVF London

IVF London
Rating 5 on Friday, 21 February 2025

Infertility is not just about finding out why you can’t conceive—it’s also about finding the right help and support. A fertility clinic should be a place where you feel safe, understood, and truly cared for.

IVF London is the third clinic we have been to, and it’s the first time we feel like we are finally receiving the right help. Mr. Alpesh Doshi has created a truly special place where all our expectations have been met. The warm and welcoming atmosphere, combined with highly trained and compassionate staff, is everything we were looking for.

We are incredibly grateful to Dr. Sawant Raut, Elena, Sharon, Teena, Angella, Sareena, nurses team, embryologists and the receptionist team for their professionalism, kindness, and invaluable advice. At IVF London, we know everyone by name, and they know us, our case, and our needs. This level of care has made all the difference in our journey.

I highly recommend this clinic to anyone in need of support on their fertility journey. Thank you to the entire team for your guidance, encouragement, and care during our time at IVF London.

IVF London
Rating 5 on Friday, 07 February 2025

I am so happy to visit today for first consultation with IVF London clinic.
Receptionist Risham and Mishna both gave me such a great first impression which made me comfortable in explaining all my needs.
They were prompt in communication and gave fast response to my enquiries. They answered all my questions and advised what I needed. I have had a great experience with Dr. Sawant. He explained me very well he told me which treatment is best for me and I’m planning to forward to further treatment and services I am excited for treatment will see what happens next ….☺️
Done

IVF London
Rating 5 on Sunday, 26 January 2025

It was great experience with this centre all doctors
Specially dr Sawant. Then chiranjeev she is great
And then all nurses team they all r very good specially nurses Teena she was so helpful for us.
So I highly recommend this centre it’s like second home for me and my wife.
And last all receptionist included Risham they all r very kind to us

IVF London
Rating 1 on Friday, 24 January 2025

FACTUAL BACKGROUND
I attended IVF London seeking fertility advice. They diagnosed me incorrectly and prescribed aggressive hormonal treatments, including Prostap. However, just days later, I obtained a second opinion at a different clinic. That clinic performed more detailed scans, and instead identified fibroids (including a pedunculated fibroid) that required surgical removal.

MY PERSONAL EXPERIENCE
I believe the initial diagnosis from IVF London was incomplete or inaccurate, since the second clinic uncovered a clear explanation for my fertility struggles (fibroids), which IVF London did not address.

In my view, I was subjected to unnecessary treatments and scans that did not improve my fertility, and I paid nearly £3.000 out-of-pocket for these services.

I have documented communication attempts requesting an explanation or refund for what I consider medically unjustified expenses, yet I have not received a satisfactory response.
The stress from these unresolved issues has severely impacted my health, including migraines and other symptoms. I also have a documented diagnosis of Mast Cell Activation Syndrome (MCAS), which worsens under stress.

REQUEST FOR RESOLUTION
I am publicly sharing my experience because I want IVF London to address this matter. I have repeatedly asked for a full refund only for treatments and tests that, based on the second opinion, were unnecessary. Should IVF London choose to refund me, I would welcome the opportunity to resolve this amicably.

WHY I’M POSTING THIS REVIEW
I’m sharing these details in good faith to inform others about what happened in my specific case. All statements here are backed by medical records, second-opinion findings, and documented communication logs, which I’m prepared to provide if needed. It is my hope that IVF London will review my situation, acknowledge any shortcomings, and offer an appropriate resolution.

DISCLAIMER
Please note, this review is based on my personal experience and opinions, supported by the medical and billing records I have in my possession. I encourage IVF London to reach out directly if they believe there is any factual inaccuracy, as I am willing to discuss the matter further.

IVF London
Rating 1 on Monday, 20 January 2025

I had a frustrating experience with IVF LONDON during my IUI treatment. Despite repeatedly expressing concerns about my ovulation timing, I felt like my input wasn’t taken seriously. I had a clear sense of when I was ovulating, but the clinic waited too long to schedule the procedure. Unfortunately, the timing was off, and the IUI ended up being done too late, which I believe contributed to my unsuccessful attempt. It’s really important for fertility patients to feel listened to and respected, especially when dealing with something as sensitive as fertility treatment. I was disappointed that my concerns weren’t prioritized, and I wouldn’t recommend this clinic to others seeking personalized care.
Overall, I left feeling like I was just a source of income rather than a patient in need of care. I won’t be returning and would advise others to be cautious when considering this clinic.

IVF London
Rating 1 on Saturday, 30 November 2024

I had a 3D Aqua scan appointment that I attended on Thursday 21st of November at 2.00 pm. As soon as I got to the clinic, I was asked to pay £475 before the scan. After waiting for more than an hour to be seen by a doctor, I was finally received by a doctor. The scan didn’t go ahead under the pretext that I had an infection. I am saying this because, no test was done to prove this, and I went to a different clinic a couple of days after to get a scan, no infection was found. I was told to go back to the receiption, purchase some antibiotics for £30 and request a refund. When I went to speak to the receptionist, she told me that she will go to speak to the finance person, Varsha and at first she refused to provide the refund. When I told them that it wasn’t my fault that this was cancelled, she took me in a different room and proceeded to tell me that they needed to pay the doctor for his time and pay for the consummables. I told her that this wasn’t mentioned to me in advance and that she should provide this in writing. Then she agreed to refund approximately 50% of the total cost. At first, I was told that this will be refunded back to the bank card that I used to make the payment, and now I am having to write emails back and forth to them to receive the refund. The last email that I received from them was to tell me that I am going to have to wait for 3 weeks….

IVF London
Rating 5 on Thursday, 17 October 2024

“My Supportive Experience at IVF London: Highly Recommended!”

IVF London looked after me almost a year and I cannot thank you enough to Dr Arati, nurse team, sonography team and the reception team being so helpful and supportive throughout my journey. They are very friendly and the atmosphere is great. Very clean and speedy with everything – to out of hour texts to emails. Highly recommend if you’re seeking any fertility problems.

IVF London
Rating 5 on Wednesday, 02 October 2024

good luck 🤞🏿

IVF London
Rating 5 on Saturday, 28 September 2024

My mini consultation was extremely informative. The doctor was more than happy to answer my questions and the reception team have been efficient and friendly in my follow up correspondence.

IVF London
Rating 5 on Friday, 06 September 2024

“IVF London Made Me Feel Comfortable and Supported Throughout My Appointment”

Walking into IVF London we felt immediately at ease, being greeted by a warm friendly smile by the receptionist. After being checked in we were offered tea/coffee while we waited for our appointment. The receptionist continued to check on us during our short wait which made me and partner feel truly taken care off.

Again, being met with a bubbly smile by the radiographer and escorted into our appointment room we were further put at ease. The room was clean and warm and a completely comfortable environment to perform the scan.

Being someone who is quite nervous regarding internal scans I started to tense and the radiographer managed the entire situation seamlessly. My body relaxed entirely and we were able to continue with the scan more than comfortably. I was more than happy with my experience at this clinic and would genuinely recommend it to anyone (wherever you are in your journey)

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IVF London price list

IVF from 3700 GBP

This is only an indicative price. This price may not include all fees. IVF London should always tell you the exact price for the planned procedure before it starts.

Photos of IVF London

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Location IVF London

Caspian House, The Waterfront, Elstree Rd, Elstree, Borehamwood WD6 3BS, UK (Find on Google Maps)

Phone number: +44 20 8075 8881

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About IVF London

IVF London is a specialized private fertility clinic located in Central London, at the Basinghall Clinic. They offer a comprehensive range of services, including personalized investigations and treatments to support individuals and couples throughout their IVF journey. Their dedicated team of fertility experts is committed to providing tailored care, from initial consultations to advanced procedures like In Vitro Fertilisation (IVF), genetic screening, and fertility preservation. The clinic also caters to various needs, including male and female investigations, egg and sperm freezing, and support for single women and same-sex couples. Patients can easily book a free consultation by calling 0208 0758881 or visiting their website, where they can also find additional resources and testimonials reflecting the clinic's supportive environment and high success rates.

Opening hours

Monday: 8:00 AM – 5:00 PM

Tuesday: 8:00 AM – 5:00 PM

Wednesday: 8:00 AM – 5:00 PM

Thursday: 8:00 AM – 5:00 PM

Friday: 8:00 AM – 5:00 PM

Saturday: Closed

Sunday: Closed