CReATe Fertility Centre
Toronto, Canada
About CReATe Fertility Centre
CReATe Fertility Centre is a fertility and reproductive medicine clinic located in Ontario, Canada, specializing in comprehensive assisted reproductive services for diverse families; the centre offers fertility assessments, IVF, ICSI, pre‑implantation genetic testing, fertility preservation, and cryo‑storage with a new online billing partnership through Embryo Options, while also supporting LGBTQ2+ parents, single parents, and international patients via in‑person, telephone or Skype consultations and a secure eIVF patient portal. The clinic’s experienced team includes Dr. Clifford Librach, Dr. Karen B. Glass, Dr. Ari Y. Baratz, Dr. Prati A. Sharma, and Dr. Justin H. Tan, all holding advanced REI and OB/GYN credentials, complemented by a multidisciplinary health‑care team that provides personalized counseling, support‑group services, and coordinated referral pathways for Canadian residents and overseas visitors. Unique features include an in‑house laboratory for rapid diagnostics, a transparent cryo‑storage fee structure based on the oldest anniversary freeze date, and guidance on Ontario’s refundable fertility tax credit, underscoring the centre’s commitment to financial transparency and patient‑centered care. Although specific success rates are not disclosed, CReATe emphasizes evidence‑based practice, a collaborative professional approach, and comprehensive patient support throughout every step of the fertility journey.
Why choose CReATe Fertility Centre?
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Expert, compassionate physicians
Dr. Clifford Librach, Dr. Sharma, and Dr. Glass are repeatedly described as highly knowledgeable, empathetic, and willing to go the extra mile. Their expertise has resulted in multiple successful pregnancies, including cases with older patients and same‑sex couples.
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Caring, professional staff
Front‑desk coordinators and nurses such as Elena, Melanie Evaristo, Jasmin, and Hayat are praised for responsiveness, kindness, and detailed assistance throughout treatment cycles, making patients feel supported.
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High‑quality lab and modern options
The embryology lab is noted for precision and advanced techniques, while the clinic offers flexible protocols, OHIP funding, and willingness to try newer treatments, contributing to successful outcomes.
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Inclusive, supportive environment
Patients from diverse backgrounds, including surrogates, LGBTQ+ couples, and older women, report feeling respected and accommodated, highlighting the clinic’s commitment to personalized care.
What to watch out for at CReATe Fertility Centre?
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Poor communication and responsiveness
Multiple accounts describe unanswered emails, missed phone calls, and delayed return of medical records, leading to frustration and missed appointments.
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Long wait times and scheduling delays
Patients frequently experience hours‑long waits for ultrasounds, doctor appointments, and retrievals, with some reporting repeated rescheduling due to staff illness or overbooking.
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Administrative disorganization
The clinic is criticized for chaotic paperwork, reliance on physical files, and high‑pressure sales tactics that pressure patients into costly treatment plans without thorough review.
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Inconsistent doctor availability
Several reviewers note doctors arriving late, being rushed, or forgetting patient details, which undermines confidence in continuity of care.
CReATe Fertility Centre - Patient Reviews
3.3
sumaiya *****
3 weeks ago
This was one of the most unprofessional experiences I have ever had with a medical clinic.
My appointment was originally booked for Thursday at 10:30 AM. I clearly emailed that I was NOT available Thursday and requested Friday instead because I needed to take the day off work. The clinic replied in writing: “Sure, no problem.” I then confirmed: “See you Friday at 10:30 AM.”
Everything was clearly confirmed over email.
Based on that confirmation, I took a full day off work (losing income), drove from Mississauga to downtown (over one hour of driving), and paid for parking as well.
I arrived at 10:30 AM as confirmed. I waited. And waited.
From 10:30 AM until around 1:00 PM, I was left sitting there with no proper update. After almost 2.5 hours of waiting, I was then told that the doctor had stepped out for a meeting and was not even there.
This is absolutely unacceptable.
Patients are not sitting at home doing nothing — we take unpaid leave, drive long distances, pay for gas and parking, and organize our entire day around confirmed medical appointments. To confirm something in writing and then have the doctor leave for a meeting without informing the patient shows a complete lack of respect and organization.
This caused me:
• Loss of income from taking the day off
• Over an hour of driving each way
• Parking expenses
• Wasted time sitting for 2.5 hours
• Unnecessary stress and frustration
There was no proactive communication and no accountability for the inconvenience caused.
This is not just poor scheduling — this is a serious disregard for patients’ time and money.
I strongly suggest this clinic reviews how they manage appointments and trains their staff properly. Written confirmations should mean something.
Extremely disappointing experience. I would not recommend this clinic to anyone.
hania h*****
4 weeks ago
Sar*****
1 month ago
Dr. Glass is knowledgeable, compassionate, and thorough. She took the time to review my history carefully and explain each step clearly, which gave us renewed confidence after a very difficult journey. I would also like to sincerely thank Michelle for her kindness, responsiveness, and constant support throughout the process—she truly made a stressful experience much easier.
Sop*****
2 months ago
Naama Bl*****
2 months ago
CReATe Fertility Centre - FAQ
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Does CReATe Fertility Centre treat single women seeking fertility treatment? expand_more
What fertility treatments and services does CReATe Fertility Centre offer? expand_more
What is the history and background of CReATe Fertility Centre? expand_more
Does CReATe Fertility Centre offer egg donation for IVF treatment? expand_more
What IVF laboratory technology does CReATe Fertility Centre use? expand_more
Who are the fertility doctors and specialists at CReATe Fertility Centre? expand_more
Does CReATe Fertility Centre provide fertility treatment for same-sex couples? expand_more
Contact
- Monday: 7:00 AM – 3:00 PM
- Tuesday: 7:00 AM – 3:00 PM
- Wednesday: 7:00 AM – 3:00 PM
- Thursday: 7:00 AM – 3:00 PM
- Friday: 7:00 AM – 3:00 PM
- Saturday: 8:00 AM – 2:00 PM
- Sunday: 8:00 AM – 2:00 PM
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