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CARE Fertility London

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London, United Kingdom

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Egg Donation , Genetics , Insemination (IUI) , Natural IVF , Social Freezing , Spermbank
Open
3.6
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About CARE Fertility London

Care Fertility is a fertility clinic located across the United Kingdom, specializing in assisted reproductive technologies such as IVF, fertility preservation and donor programmes for heterosexual couples, single individuals, same‑sex and transgender patients. With a national network of 24 clinics in England, Wales and Ireland, the centre boasts some of the highest success rates of any UK clinic and a Trustpilot rating of “excellent,” reflecting over 25 years of experience since 1997. Key services include a £575 Pre‑Treatment Bundle (saving 42 % on investigations, full blood tests and a personal doctor consultation), comprehensive IVF cycles, egg and sperm donation, and a treatment companion app (Salve) for ongoing patient communication. Unique features are the absence of waiting lists, personalised treatment plans tailored to BMI and age criteria, 24/7 live chat support, and regular online events that foster community. The professional team of fertility experts and dedicated patient‑enquiry staff provide a compassionate, “seen, heard and supported” approach, while the Care Fertility Commitment ensures patients receive continuous, holistic care throughout their journey.

Why choose CARE Fertility London?

  • check_circle Expert Medical Team

    Dr. Priyanka, Dr. Chris Kleanthis, and Dr. Sabatini provide clear, personalized guidance and adjust protocols based on individual needs. Their expertise is linked to successful outcomes, including first‑cycle pregnancies and healthy births.

  • check_circle Outstanding Nursing Support

    Nurses such as Charlotte, Hannah, Una, Beth, and Zita West are described as caring, responsive, and skilled in procedures like injections, creating a comforting environment for patients.

  • check_circle Responsive Embryology Unit

    The embryology team delivers prompt email and call replies, offers detailed lab explanations, and utilizes advanced techniques like ICSI, Zymot, and CareMAPS to improve success rates.

  • check_circle Modern Facilities

    The clinic’s clean, discreet, and well‑equipped environment helps reduce anxiety during visits and procedures, contributing to a positive overall experience.

  • check_circle High Success Stories

    Multiple patients report successful pregnancies, including first‑cycle live births and twins, reinforcing the clinic’s reputation for effective fertility treatment.

What to watch out for at CARE Fertility London?

  • warning Administrative Delays

    The admin and finance teams often cause long waiting times, missed appointments, and last‑minute cancellations, leading to heightened stress for patients.

  • warning Billing and Documentation Errors

    Frequent issues include lost counselling notes, duplicate or incorrect invoices, and delayed provision of medical records, requiring repeated follow‑ups.

  • warning Inconsistent Doctor Assignments

    Patients encounter multiple consultants throughout treatment, reducing continuity of care and forcing repeated explanations of medical history.

  • warning Poor Phone and Email Response

    Calls are often unanswered or dropped, and email replies can take weeks, making it difficult for patients to obtain timely information.

  • warning Lack of Transparent Communication

    Important test requirements, medication schedules, and cost estimates are sometimes omitted or communicated late, creating confusion and additional expenses.

CARE Fertility London - Patient Reviews

3.6

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Rachel Os*****

2 months ago

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The medical team are incredibly knowledgeable and supportive, walking us through the different options and tests when things didn’t go our way. We ended up doing one egg retrieval and two transfers, both using embryo glue, and are delighted to have just heard our 8-week fetus’ heartbeat today. None of that would’ve happened without the care and direction of Dr Kleanthis, so thank you so much! What makes Care Fertility particularly special is the team you see and speak to so regularly throughout your treatment. IVF is so tough, and we found it hard to rely on our usual support network because they just didn’t get it. From the moment you walk into the London clinic, you’re met by Christine’s infectious spirit. You’re then handed over to the nursing team, and no matter who your appointment is with, you’ll be under the care of the most empathetic and caring people I’ve had the pleasure to meet. The nursing team have been so much more than medical professionals; they’ve been at the end of the phone when I was symptom-spiralling, giving the warmest hugs when scans don’t show what you want, and they’ve truly felt like friends. I don’t think there are good enough words to describe how grateful I am that a really tough journey included these wonderful people. Going in for our final scan today, I felt so loved and celebrated. It feels like the team at Care truly do care about you. We’re so fortunate that our journey has ended positively, but I know that if we decide to continue with IVF in the future, I’ll be so delighted to see the team at Care Fertility again. THANK YOU, THANK YOU, THANK YOU <3
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S*****

2 months ago

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⭐⭐⭐⭐⭐ After an 11-year journey to parenthood, I am overjoyed to be writing this review, a dream that became reality thanks to Dr. Sweta Priyanka and exceptional team at Care London. The clinic's nursing staff and embryologists are truly among London's finest. Their attention to detail, technical expertise, and most importantly, their kindness made an immense difference in our experience. The entire team showed unwavering support and genuine investment in our success, making us feel like we weren't just patients, but family. Looking at our baby today, we are filled with endless gratitude for Dr. Priyanka and the team at Care London. Their gift of helping us create our family is something we will cherish forever. I cannot recommend this clinic highly enough. They turned our 11-year wait into the most beautiful outcome we could have imagined. Thank you
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Niamh Br*****

3 months ago

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Amazing experience at Care Fertility! The admin team is incredibly efficient and friendly. The nurses and embryologists are compassionate, putting you at complete ease throughout the process. I was always kept informed and never had to chase for updates. Although my first transfer unfortunately didn't work out as hoped, I'm hopeful for my frozen embryos and feel confident in the care I've received. Highly recommend!
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Sunnyday*****

3 months ago

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Do not store your eggs with Care Fertility! I was a patient with Zita West that got bought by care fertility. When I contacted them to transfer my eggs out they suddently pulled up an invoice from more than 2 years ago. I told them how unfair I thought that was - especially since we had called to check that our balance was clear with Zita West when we left. They then refused to transfer my eggs while we were in the dispute and purposefully withheld the transfer for more than two weeks so I missed a cycle with my new clinic. They are such a mess and when you try to leave they are like gansters to deal with holding your most precious eggs as leverage.. So unethical.
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Dinesh B*****

3 months ago

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My wife and I are undergoing fertility treatment at Care Fertility London under Dr. Sweta Jindal, and our experience has been extremely positive. Dr. Jindal is exceptionally knowledgeable, calm, and compassionate. She took time to explain every step clearly and made us feel supported and confident throughout what can be a very emotional journey. Her professionalism, honesty, and personal approach truly stand out. The nursing and support staff were also kind and efficient, but Dr. Jindal’s leadership and reassurance made the biggest difference for us. We are very grateful for her care and would highly recommend her to any couple seeking fertility treatment in London.

CARE Fertility London - FAQ

smart_toy AI-generated based on information from the clinic's website

What fertility treatments and services does Care Fertility offer? expand_more
Care Fertility provides a full spectrum of assisted reproduction services. Core treatments include in vitro fertilisation (IVF) with options such as ICSI, intrauterine insemination (IUI) using partner or donor sperm, and egg donation programmes that incorporate donor eggs for recipients. The clinic also offers egg freezing and fertility preservation for cancer patients or those planning to delay childbearing. Advanced services feature pre‑implantation genetic testing (PGT‑A) to screen embryos, as well as donor insemination and comprehensive fertility testing. For patients requiring specialized care, Care Fertility supports surrogacy coordination and offers tailored treatment plans for single individuals and same‑sex couples, ensuring inclusive access to high‑quality fertility treatment.
Who are the fertility doctors and specialists at Care Fertility? expand_more
Care Fertility’s medical team includes several leading fertility specialists and reproductive endocrinologists. Dr. Christos Kleanthis serves as a Consultant Gynaecologist and Fertility Specialist, focusing on recurrent implantation failure, egg and sperm donation, and pre‑implantation genetic testing. Dr. Sweta Jindal, the Medical Director, is a Consultant Gynaecologist with expertise in advanced IVF, mild stimulation, and natural IVF protocols, as well as genetic testing. Dr. Agnese Gambaro, also a Medical Director, is a Consultant Gynaecologist and Advanced Fertility Specialist with a PhD in reproductive biotechnology. Dr. Dorcus Muchiri specializes in fertility preservation and female reproductive endocrinology. Additionally, Dr. Victoria Sephton holds the role of Chief Medical Officer, overseeing clinical standards across the network. Together, this multidisciplinary team of fertility specialists delivers comprehensive assisted reproduction care across all Care Fertility locations.
Does Care Fertility offer egg donation for IVF treatment? expand_more
Yes, Care Fertility provides a comprehensive egg donation programme for IVF cycles. Prospective patients can access donor eggs from a screened donor database that adheres to strict medical and ethical standards, including BMI criteria and thorough health assessments. The clinic’s fertility specialists coordinate the entire process, from donor selection to synchronised ovarian stimulation, egg retrieval, and embryo creation. Success rates for donor‑egg IVF are notably higher than standard IVF, reflecting the quality of donor eggs and the clinic’s advanced laboratory techniques. Care Fertility’s egg donation service is designed to give recipients the best possible chance of achieving a healthy pregnancy through assisted reproduction.
What are the IVF success rates at Care Fertility? expand_more
Care Fertility reports age‑stratified IVF success rates that reflect live‑birth or clinical pregnancy outcomes per embryo transfer. Women under 35 achieve approximately a 40% success rate, those aged 35‑37 see around 30%, patients aged 38‑40 experience about 20%, and women 41 and older have roughly a 10% chance of pregnancy. These figures are based on the clinic’s most recent data set and are audited internally to ensure accuracy. The clinic attributes its results to a combination of personalized in vitro fertilisation protocols, high‑quality embryo culture, and meticulous embryo transfer techniques, often selecting blastocyst‑stage embryos for transfer. Overall, Care Fertility’s success rates rank among the highest in the United Kingdom, offering patients confidence in their fertility treatment journey.
What is the maximum age for IVF treatment at Care Fertility? expand_more
Care Fertility sets the upper age limit for IVF treatment at 49 years. Women aged 50 or older are not eligible for treatment under the clinic’s current policy, which aligns with clinical best practice guidelines to safeguard both patient health and future child wellbeing. The age restriction applies to all IVF cycles, including those using donor eggs, although individual cases may be reviewed for exceptional circumstances. Patients approaching the age limit are offered comprehensive counselling to discuss success rates, potential risks, and alternative family‑building options such as donor egg programmes or surrogacy.
Does Care Fertility treat single women seeking fertility treatment? expand_more
Care Fertility explicitly welcomes single women who wish to pursue fertility treatment. The clinic offers a full range of options, including IVF with donor eggs, intrauterine insemination using donor sperm, and fertility preservation through egg freezing. Dedicated fertility specialists provide personalised counselling and treatment plans tailored to the unique needs of solo patients, ensuring they receive the same high‑quality care as couples. Support services, such as the treatment companion app and a patient‑focused care team, are available to guide single women through every step of their assisted reproduction journey.
What is the history and background of Care Fertility? expand_more
Care Fertility has been delivering assisted reproduction services for over 25 years, establishing itself as the largest fertility clinic network in the United Kingdom with 24 locations across England, Wales, and Ireland. Founded on a commitment to personalised patient care, the group has grown from a single clinic to a national presence, serving thousands of patients and facilitating the birth of many babies each year. The clinic’s long‑standing reputation is reinforced by consistent high success rates, accreditation from UK fertility regulatory bodies, and a Trustpilot rating that reflects patient satisfaction. This extensive experience underpins Care Fertility’s dedication to innovative IVF and fertility treatment solutions.
Does Care Fertility provide fertility treatment for same-sex couples? expand_more
Care Fertility is inclusive of same‑sex couples and offers tailored fertility solutions for both female and male partnerships. Female couples can access IVF using donor eggs, intrauterine insemination with donor sperm, and the ROPA (Reception of Oocytes from Partner) method, where one partner provides the eggs and the other carries the pregnancy. Male couples are supported through donor egg IVF cycles and surrogacy coordination, with the clinic’s fertility specialists managing all clinical and legal aspects. The clinic’s experienced team ensures that LGBTQ+ patients receive compassionate, expert care throughout their assisted reproduction journey.

Contact

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Phone +44 20 7616 6767
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Address Park Lorne, 111 Park Rd, London NW8 7JL, UK (Find on Google Maps) open_in_new
schedule
Opening Hours
  • Monday: 9:00 AM – 5:00 PM
  • Tuesday: 9:00 AM – 5:00 PM
  • Wednesday: 9:00 AM – 5:00 PM
  • Thursday: 9:00 AM – 5:00 PM
  • Friday: 9:00 AM – 5:00 PM
  • Saturday: Closed
  • Sunday: Closed
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