Washington University Fertility Clinic is a Center of Excellence clinic located in St. Louis, Missouri, specializing in comprehensive fertility treatment and reproductive health care. With over 30 years of experience and the longest‑standing 30‑year SART membership in the region, the clinic delivers consistently high pregnancy success rates that exceed national averages, supported by the extensive resources of Washington University School of Medicine. Board‑certified physicians, recognized for pioneering the first IVF program in Missouri, offer a full spectrum of services including In Vitro Fertilization (IVF), Intracytoplasmic Sperm Injection (ICSI), Preimplantation Genetic Testing (PGD/PGS), fertility surgery, recurrent pregnancy loss management, non‑IVF therapies, fertility preservation (including for cancer patients), LGBT family building, and gestational carrier/surrogacy programs. The clinic’s professional, compassionate approach emphasizes honest information, personalized care plans, and a supportive environment, while its designation as a 2022 Healthcare Equality Leader highlights its commitment to LGBTQIA+ patients. Comprehensive patient support services, such as new‑patient counseling, multilingual resources, and streamlined appointment scheduling, ensure a convenient, private, and patient‑focused experience throughout the fertility journey.
Why choose Washington University Fertility and Reproductive Medicine Center?
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Expert Medical Team
Dr. Kenan Omurtag and Dr. Dan Lebovic combine deep fertility expertise with clear, honest explanations. They adjust protocols after each attempt, diagnose complex conditions such as Asherman's syndrome, and collaborate weekly to review cases, which enhances treatment outcomes.
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Personalized Communication
Nurses Kim, Kathy, Jessie, Erin, and Kate maintain rapid, empathetic responses via phone, MyChat, and in‑person visits. Patients report feeling constantly informed, with detailed hand‑drawn illustrations and individualized timelines that reduce anxiety.
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Inclusive & Supportive Environment
The clinic is praised for LGBTQ‑friendly care, respectful staff attitudes, and a warm office atmosphere. Patients consistently mention feeling welcomed, respected, and comfortable throughout emotionally demanding cycles.
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Strong Success Outcomes
Multiple families cite successful IVF, IUI, and frozen embryo transfers, including twins, donor‑egg pregnancies, and high embryo fertilization rates. The embryology lab’s ability to freeze and grade numerous embryos contributes to these results.
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Convenient Scheduling
Early‑morning appointments and flexible scheduling accommodate working patients, reducing time off work and travel burdens. The office staff is noted for professionalism and courteous service during visits.
What to watch out for at
Washington University Fertility and Reproductive Medicine Center?
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Billing & Insurance Challenges
Several patients experienced unexpected balance‑billing after insurance denials, leading to thousands of dollars in out‑of‑pocket costs. Confusing pricing structures and high cycle fees were highlighted as major concerns.
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Scheduling Delays
Occasional long waits in ultrasound and consultation rooms were reported, with limited communication about delays. Patients traveling long distances found these timing issues disruptive.
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Test Availability Issues
One case described a mis‑ordered biopsy that the clinic could not perform, resulting in incorrect test results and additional expense. Inconsistent lab capabilities can affect treatment planning.
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Administrative Communication Gaps
A few patients noted lack of follow‑up from front‑desk staff or delayed responses to inquiries about billing and test results, creating frustration during critical phases of care.
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High Cost Per Cycle
Even when insurance coverage is available, the overall cost of IVF cycles, medication, and ancillary services is perceived as higher than comparable clinics, prompting some patients to seek alternative providers.
