URE Centro Gutenberg – Reviews and Prices

The worse experience of any fertility centre in the world. The receptionist didn’t even say a word Hola and welcome guest that come in. No response. Was on her headphone answering phone call by phone calls(not just on one phone call. The next person that greeted me refuse to understand and instead just continue blaming on i should not be upset, because of the receptionist doesnt speak english. It is not that she doesnt speak english, it is that she didnt reaponse to guest who sit down and wait. Instead of apologising they all just defensing the receptionist. Isabel continue telling about how should i feel instead of understanding the situation, and apologize that we keep you waiting. We were already writing and in communication with someone that do speak English. If a receptionist could just hide her bad service by using ‘not speaking English’, they better dont take international guests.
Difficult to find parking place. Staff are arrogant thinking they are the best clinic.
Whereby we are only choosing this as an option to consider. Thanks God it has been filtered out by itself. Another clinic was way friendlier, newer, cleaner place. Receptionist was also with headset and on a call. I sat beside to wait abit, and she greeted me right after the her phone call. Didnt speak English at all but proceeding me to someone who speaks right away.

I just read their response below, it is showing how arrogant this clinic is and failed in learning to first understand the situation of the client’s experience , let alone to improve.They are being defensive rather than accepting critics and improve. Totally failing to understand the situation that the first problem here is absolutely not about ‚the receptionist doesnt speak English‘, but the main problem is the receptionist was proceeding to answer phone calls, without greeting at the client who has appointment and has been waiting in front of her. Didn’t give any response even she saw, nor greeted.

Second, if the clinic is looking forward to have more international clients, i think it is not too much to at least training the receptionist to be able to say ‚Hello, what is your name or please follow me.‘

I have been interacting with so many receptionists,staff even governmental office people here in Spain which is not speaking English at all, yet i could feel and appreciate their courtesy and friendliness.And things just went so well.

Well, we are also very happy to don’t need to ever visit this clinic again, it is horrible to find parking anyway. Happily found other professional clinic which has a receptionist that also do not speak very well English but very welcoming and attentive and proceed us nicely to someone could speak.

All the best! Universe works in a wonderful of filtering things, place and people that doesn’t align well 😉

Close professionals, who transmit confidence and tranquility to patients. They resolve your doubts and inform you of everything in a clear and simple way.
Ease of attendance depending on your schedules and availability, even on weekends to have the best control of your treatment. Without a doubt the best decision we made!

URE Centro Gutenberg changed my life. The staff works with an unparalleled expertise that is only matched by their kindness. I would tell anyone looking to start a family to choose treatment with this clinic. It changed my life.

After almost 10 years of searching, I arrived at the Gutenberg center and they achieved the miracle. I have to give a big thank you to everyone, specifically to all the girls at the reception, and my doctor Alberto Flores, a super professional, patient and objective. I brought a big family with me because that’s how you feel once you enter and once you leave. The best thanks for everything, I love you 😘😊😊

Many thanks to the Gutenberg family for making the process so easy and simple. Our thanks to administration, nurses, assistants, embryologist and Doctors, for their dedication, professionalism, and kindness.

After the insurmountable happiness of bringing a child to life, we can only thank with all our hearts the treatment and professionalism we have received from the Clinic. We never gave up and they never gave up. Thank you, thank you and a thousand thanks for your beautiful work and for helping us fulfill a dream!!!!

I have known this Center since its inception and I recommend it for its experience, quality, professional career, academic training… Not only of its founders, but of all its members. Furthermore, the work of training professionals, diversity of contributions to their specialty, always at the forefront, stands out. In the same way, the adaptability of the Center to the needs, schedules of its own staff. I remember his first Clinic, where Dr. Don Alejandro Azumendi, of whom I have fond memories, told me. “Every day there is an accident that I hear through the window!!..” The flats of Cantón..The little road.. ” .
That the great Dr. Don Guillermo Azumendi, assured… with those Teams *… “he has a dimple in his chin..” Unmatched!
Magnificent Gutenberg Center, highly recommended without a doubt.

2 years ago I received a SAS diagnosis that made me think that I would never be able to fulfill my dream of being a mother. Today that dream is about to turn 1 month old and is a reality thanks to you. Special thanks to Dr. Alberto Flores, Adela, and the embryologists Rocío and Miguel, and all the professionals who have helped me in this process.

3 years ago they told us about the clinic and we decided to try, and I have to say that the entire team is excellent, they explain clearly what the problem is and give you the solutions. For 3 years we have had our treasure (wish fulfilled🎊🎊🎊) and we want to try to have another child. I recommend the clinic but we also have to go with clear ideas and accept what comes to us, and the fantastic team is in charge of the solutions.

The staff are very professional and make you feel so relaxed. There friendly and welcoming. The clinic is so fresh and clean. All who are involved in your treatment explain in great detail what’s happening and if you have any questions they are happy to answer them. So different to way things are done in Northern Ireland.