UR Vistahermosa – Reviews and Prices

My partner & I underwent IVF treatment using donor eggs at UR Vistahermosa. We travelled from the UK. Their service and standard of care was absolutely fantastic from start to finish, we got pregnant first go and delivered a healthy baby boy a few days ago! He is perfect and we are so eternally grateful to the team for all their support. We would highly recommend UR Vistahermosa for your fertility treatment! If we were to extend our family in the future we would have no hesitation in returning here. Thank you all so much.

I wanted to share my experience with everyone, I have had two daughters in this clinic, both on the first try and without problems, thanks to a great team of professionals, both doctors and nurses, or the girls at the reception, a pleasant and close treatment making the patient feel very calm and secure…and above all thank Isabel (patient care) for all the treatment received at all times, the facilities of the consultations and all the doubts that arose…very grateful for everything in general…I recommend it without hesitation…regards.

I can wholeheartedly recommend this clinic! The entire team is incredibly warm, competent and empathetic. After many years of waiting and hoping, my greatest wish was fulfilled. Ms. Dr. Natalia Szlarb takes a lot of time, explains the options clearly and addresses individual needs. The clinic offers numerous options to make the dream of pregnancy come true. You always feel like you are in good hands, taken seriously and well looked after. A big thank you to the entire team. You are simply TOP!!! 😘❤️😘

I want to thank the entire UR Vistahermosa team for the care, affection and attention they have given us throughout the 3 years it took us to realize our dream. It has not been an easy path, we were on the verge of giving up, but the encouragement and support of this team of excellent professionals has allowed us to achieve the best reward: our twins. Thank you!

We had a successful result using donor eggs and sperm,the staff were amazing and supportive throughout our journey, we now have beautiful daughter.

My husband and I are forever thankful for the staff and expertise at UR Visterhermosa. Without them we wouldn’t have been able to grow our family. The IVF process is emotional, demanding and sometimes heartbreaking but the team at the clinic were with us every step of the way (I felt like they wanted to achieve the pregnancy as much as we did). We were not a ‘simple’ case and our third transfer was the lucky one, we explored many extra holistic practices which the clinic were supportive and encouraging of alongside them changing protocols and looking at the wider picture. It felt very much like we were all part of a team working towards a shared goal. No doubt there is an element of luck too but you have to be in it to win it. This clinic will do all they can to get you to the finish line.

Zero star clinic…you can burn your money there, nothing more.

As many have already reported, the moment you transfer money, you go from being treated by an empathetic person to just a number.
We burned about 15,000 euros on travel, medication, and the clinic there.
The focus here is on money, not the customer – unfortunately, very obvious. All clinics are, of course, a business, but here you feel, see, and experience it.

In this regard, they do everything wrong that can be done wrong.
The clinic is not what you would expect. It is a small lab and some rooms in a huge public clinic. So just rented rooms…

The advertisement for free pick-up service only works as long as it is not on weekends or before/after their working hours…
Patient care is below average. Mostly on vacation, sick, or absent, the representative does not get back to you.
After the third transfer, it took over a week after the blood test for them to ask what the result was.

We had three egg donation transfers, and all were negative. They only performed standard treatments with us and nothing individual. That only happens if you give them the idea yourself.

Some plans were so wrong that an independent doctor confirmed that there would have been a life-threatening situation if we had not noticed that the plan and medication doses were wrong.

Unlike other clinics, Vistahermosa does not require a vaginal biocenosis test before the transfer. When I asked why, they didn’t explain it, they just said that it is not a procedure in this clinic. After my first biochemical pregnancy, my gynecologist (in the city where we live) examined me and it turned out that I had a vaginal infection. The conclusions are clear.

Unlike other clinics, Vistahermosa does not provide pictures of the blastocyst. After our complaints, they delivered us the document from the laboratory, but instead of reassuring us, we felt even more concerned and stressed, as the description of the blastocysts differed from what we were told before.

They promised us to deliver pictures before our third transfer, but nothing happened. We can only conclude that they had something to hide. Only after intervention is were send a picture. Is it ours? We never will figure out.

They are error-resistant, do not admit mistakes, believe they are always right, and do not suggest any solutions.
Two stars in the rating because they met partially our needs for the costs of the second and third transfer.

my wife and i decided to do ivf internationally, we are from america, and we are so happy that we decided on UR Vista Hermosa. every single person on their staff is kind and welcoming from the front desk to the doctors. we met with several doctors and felt comfortable with each one of them and the international coordinators on the team make it an easy process despite being in a different country and speaking a different language! Claudia was our main point of contact on the international team and she was the best. she was thorough and easily accessible when we had a question and made us feel at ease with the whole process, which can be stressful. UR Vista Hermosa does their best to minimize the stress and make sure you are taken care of.

overall my wife and i highly recommend this clinic to anyone seeking ivf treatment and look forward to welcoming our new member of the family in April!

I am so happy with this clinic. The service was excellent and I was fortunate enough to have had my treatment work first time.
I didn’t feel like I was being sold unnecessary tests that can often happen in clinics, in fact, the Doctor actually advised me not to have a test. I felt the treatment was tailor made and I could easily communicate with all staff if I had any questions/concerns. Even though I was seeking treatment from the UK, they made it very straightforward. I would recommend them!

Dr Szlarb is excellent. Matter of fact, and no fluff. The team in UR vista Hermosa are excellent. We felt really well looked after and were successful in getting pregnant