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UCSF Center for Reproductive Health at Mission Bay

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Illinois, United States

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Egg Donation , Embryo donation , Genetics , ICSI , Insemination (IUI) , Social Freezing , Spermbank , Surrogacy

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3.8

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About UCSF Center for Reproductive Health at Mission Bay

UCSF Center for Reproductive Health is a fertility and reproductive medicine clinic located in San Francisco, California, with primary sites at the Mission Bay and Mount Zion campuses, specializing in comprehensive infertility evaluation, in‑vitro fertilization (IVF), egg and embryo freezing, and fertility preservation for cancer patients. The center offers a full spectrum of services including advanced IVF with pre‑implantation genetic testing, donor egg and sperm programs, minimally invasive reproductive surgery, and a dedicated Fertility Preservation Program that coordinates care before and after oncologic treatment. Leveraging UCSF’s status as a top‑ranked academic hospital, patients benefit from cutting‑edge research, access to clinical trials, and a multidisciplinary team of reproductive endocrinologists, embryologists, genetic counselors, and nursing specialists who emphasize individualized, evidence‑based treatment plans. Although specific success rates are not listed, the clinic’s affiliation with UCSF’s nationally recognized reproductive outcomes underscores its high efficacy. Comprehensive patient support includes on‑site counseling, financial navigation, support groups, 24‑hour virtual visits through MyChart, and coordinated care across more than 100 UCSF locations, ensuring seamless, compassionate assistance throughout every stage of the fertility journey.

Why choose UCSF Center for Reproductive Health at Mission Bay?

check_circle Expert and Compassionate Staff
Patients rave about Dr. Rosen, Dr. Guner, and Dr. Mok-Lin, noting their expertise and compassionate approach that puts patients at ease, especially during emotionally taxing fertility challenges. The entire team's commitment to individualized care fosters a supportive environment conducive to healing and hope.
check_circle Strong Patient-Doctor Relationships
The ability to trust and communicate effectively with their doctors has been highlighted by patients as a cornerstone of their positive experiences. Reviews emphasize the relationship-building aspect of care at UCSF, where providers take the time to listen, answer questions, and collaborate with patients on treatment plans.
check_circle Comprehensive Care and Innovative Treatments
UCSF is known for offering a wide range of advanced treatments and personalized care plans tailored to the unique needs of each patient. According to multiple reviews, patients appreciated the thoroughness of diagnostics and the clinic's innovative approaches to infertility treatment.
check_circle Supportive Nursing Staff
Patients frequently commend the nursing staff for their empathy and support throughout the treatment process. Many patients shared stories of nurses alleviating stress and providing reassurance during procedures, which significantly enhances the overall patient experience at the clinic.
check_circle Modern Facilities and Resources
Reviews consistently mention the clinic's modern, clean, and well-equipped facilities that create a comfortable atmosphere for patients. The ambiance contributes to a positive experience while receiving treatment, fostering a sense of safety and care.

What to watch out for at UCSF Center for Reproductive Health at Mission Bay?

warning Communication Challenges
Numerous patients have expressed frustration regarding inconsistent communication from administrative staff and nurses, which led to confusion regarding treatment plans, medication dosages, and important updates. This breakdown in communication has caused significant stress for many individuals navigating their fertility journeys.
warning Billing Issues
Billing problems have emerged as a common complaint, with patients citing unresponsive billing departments, discrepancies in charges, and difficulty obtaining answers about financial matters. These issues have led to added stress and dissatisfaction among patients who expected better resolution processes from such a reputable institution.
warning Continuity of Care Concerns
Some patients reported dissatisfaction with the lack of continuity in care, noting that they often saw different nurses and practitioners instead of a consistent care team. This sense of being treated as just another number rather than an individual with unique needs was a point of concern for many.
warning Overreliance on Support Staff for Procedures
There are mixed reviews regarding the role of nurse practitioners in performing important procedures, with some patients feeling less comfortable not having had sufficient direct interactions with the attending physicians throughout their treatment experiences.
warning Unrealistic Protocol Adherence
A few patients voiced concerns about the clinic's adherence to strict protocols that may not sufficiently account for the individual needs of patients. Critiques include the clinic pushing IVF as a solution without a deeper understanding of specific patient circumstances, leading some to feel overlooked and undervalued.

Prices

POPULAR

IVF Treatment

99999 USD

Prices are indicative only. The clinic will provide the exact price upon request.

UCSF Center for Reproductive Health at Mission Bay - Patient Reviews

3.8

star star star star star

Fran*****

1 month ago

star star star star star

Most important comment: do yourself a favor that will save you time and effort, and read "it starts with the egg". I was not happy with the level of communication from the team on the topic of supplements. It just seems like the people working at this clinic either are not up to date with recent studies, or they just do not care enough to educate the patients. Scheduling is also really difficult. When I show up for an appointment, I find them running so behind schedule that they keep a whiteboard that reports how late they are for the various procedures (it goes between 10 minutes, to 25 or more than 40 minutes late). Being very late is so embedded in the way they work that they even have a system for it. It just makes us patients feel like they just do not care.

Caroline Begl*****

1 month ago

star star star star star

Dr. Cakmak is wonderful. However, during an appointment in November, he recommended I start medicated cycles. It’s now February and despite calling and messaging his office repeatedly, sometimes multiple times a week, I have not yet been prescribed. I am promised calls back I never get. I feel low priority given I’m not yet ready for a big ticket procedure. For context my partner and I have done all preliminary testing for treatment, and the appointment in November was the care plan call. Given how emotional and stressful this process already is, I’m surprised at how inconsiderate the administration team is.

Lisa*****

2 months ago

star star star star star

I had a wonderful experience with Dr Mok-Lin. She and her team helped my husband and I have a successful pregnancy via IVF after cancer diagnosis and surgery. We are so grateful for her expertise!!

Cheryl W*****

2 months ago

star star star star star

I cannot say enough positive things about Dr. Shapiro and her team. From the first meeting, we felt very supported, well educated about each step in the IVF process, and were impressed with the kindness and professionalism of all the staff. The IVF process was personally very emotional, at times overwhelming,- YET the UCSF staff were always incredibly responsive both in the messaging portal that I used a lot and over the phone. I ended up going through two rounds of egg retrievals and had some unexpected sad experiences with the first round. Dr. Shapiro and her team were so kind, compassionate, supportive and competent through it all. After two rounds of retrievals (at age 42) we prepared for the transfer. Dr. Shapiro moved around her schedule to be able to do the transfer herself. Our embryo implanted and now I’m writing this review with my three month old daughter sleeping in a wrap on me. We would not have the privilege of having our baby girl without the support and expertise of Dr. Shapiro’s team. In particular, Vivian and Katherine, both on Dr. Shapiro’s team, were so unbelievably patient with me and kind through the whole process. Looking back at the patient portal we exchanged over 172 messages! They went above and beyond to help answer my questions and offer support through a very difficult time. I highly recommend this clinic for IVF and in particular, Dr. Shapiro and her team. Thank you for making a miracle possible for us.

Ashley *****

3 months ago

star star star star star

Dr. Cedars and her team are THE best. Bar none. I won’t go anywhere else.

UCSF Center for Reproductive Health at Mission Bay - FAQ

smart_toy AI-generated based on information from the clinic's website

What IVF laboratory technology does UCSF Health use? expand_more

UCSF Health operates a state‑of‑the‑art embryology laboratory that leverages several cutting‑edge technologies to maximize IVF success. The lab utilizes embryo co‑culture, a technique that grows embryos on a feeder layer of patient‑derived cells to enhance development, and laser‑assisted hatching to improve implantation potential for older eggs. Blastocyst culturing is routinely performed, allowing embryos to reach the five‑day stage before transfer, which is associated with higher pregnancy rates. All laboratory processes are accredited by the College of American Pathologists, ensuring rigorous quality control and consistent outcomes for assisted reproduction.

What fertility treatments and services does UCSF Health offer? expand_more

UCSF Health provides a comprehensive suite of fertility treatments and services designed to address the full spectrum of reproductive challenges. Core offerings include in vitro fertilization (IVF) with intracytoplasmic sperm injection (ICSI), pre‑implantation genetic diagnosis (PGD), blastocyst culturing, and embryo transfer, as well as intrauterine insemination (IUI) and ovulation induction. The clinic also offers egg freezing for fertility preservation, a robust egg donor program, donor sperm insemination, embryo donation, gestational surrogacy coordination, and specialized reproductive surgery such as tubal reversal. Complementary services feature genetic counseling, psychological support, and comprehensive male reproductive health evaluation, ensuring a holistic approach to assisted reproduction.

What is the history and background of UCSF Health? expand_more

UCSF Health’s Center for Reproductive Health is part of the University of California, San Francisco Medical Center, a world‑renowned academic institution with a legacy of pioneering research and patient care. The Ovum Donor Program, launched in 1991, was one of the first egg‑donation services in the Bay Area and now facilitates more than 100 successful pregnancies each year. The reproductive health division is accredited by the College of American Pathologists and reports outcomes to SART, reflecting its commitment to transparency and excellence. Over the decades, UCSF has built a reputation for high pregnancy rates, innovative IVF protocols, and multidisciplinary collaboration across its extensive network of hospitals and specialty clinics.

Does UCSF Health offer egg donation for IVF treatment? expand_more

Yes, UCSF Health operates a dedicated egg donor program that provides donor eggs to patients who are unable to conceive with their own oocytes. The program reports a first‑transfer pregnancy rate exceeding 60 % and an overall success rate of about 80 % when frozen donor embryos are utilized. All donors undergo rigorous medical and psychological screening, and the clinic maintains a diverse donor database to match recipient preferences. Egg donation cycles are integrated with the center’s IVF services, including blastocyst culturing and embryo transfer, to optimize pregnancy outcomes for recipients.

What are the IVF success rates at UCSF Health? expand_more

UCSF Health reports consistently high pregnancy rates for in vitro fertilization cycles, placing the program among the nation’s top performers. For donor‑egg IVF, the clinic achieves pregnancy rates of over 60 % on the first embryo transfer and approximately 80 % when frozen embryos are included in subsequent attempts. Overall IVF outcomes are audited annually by the Society for Assisted Reproductive Technology (SART) and reflect the center’s use of advanced laboratory protocols, personalized treatment plans, and a multidisciplinary team of fertility specialists. These results underscore UCSF’s reputation for delivering successful assisted reproduction outcomes across a broad patient population.

Does UCSF Health treat single women seeking fertility treatment? expand_more

UCSF Health welcomes single women and provides the same full range of fertility treatments as offered to couples. The Center for Reproductive Health explicitly states that its services are available to people of all genders, ensuring that single patients have access to IVF, ICSI, egg freezing, donor egg programs, and comprehensive reproductive counseling. Dedicated fertility specialists, reproductive endocrinologists, and support staff guide single women through personalized treatment plans, from initial evaluation to embryo transfer, with the same high standards of care and success rates.

Does UCSF Health provide fertility treatment for same-sex couples? expand_more

UCSF Health is committed to inclusive care and offers fertility treatment to same‑sex couples, including lesbian, gay, and transgender patients. The clinic’s LGBTQ Health services encompass the ROPA (Reception of Oocytes from Partner) protocol for female couples, coordinated gestational surrogacy for male couples, and access to donor sperm or donor egg programs as needed. Experienced fertility specialists and a supportive multidisciplinary team ensure that same‑sex families receive personalized IVF, ICSI, and embryo transfer services, along with genetic counseling and psychological support throughout the journey.

Contact

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Phone +1 415-353-7475

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Address 499 Illinois St Sixth Floor, San Francisco, CA 94158, USA (Find on Google Maps) open_in_new

schedule

Opening Hours

Monday: 8:00 AM – 4:45 PM
Tuesday: 8:00 AM – 4:45 PM
Wednesday: 8:00 AM – 4:45 PM
Thursday: 8:00 AM – 4:45 PM
Friday: 8:00 AM – 4:45 PM
Saturday: Closed
Sunday: Closed

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