User rating: 0 (52 reviews)
Location: United Kingdom Leeds
Why choose the this is my : Leeds Screening Centre?
- 5 Positives of the Clinic
1. **Friendly and Knowledgeable Staff:** Many patients report exceptional service from compassionate and well-informed staff, which fosters a comforting environment that can alleviate anxiety during scans and consultations. 2. **Prompt Results:** Clients frequently commend the quick turnaround on test results, often receiving their reports within a day or two, which enhances the overall experience. 3. **Clean and Professional Environment:** The clinic's cleanliness and professionalism are consistently noted, creating a pleasant and reassuring atmosphere for patients. 4. **Efficient Appointment Process:** Most reviews highlight the smooth scheduling process and timely appointments, with some patients reporting being seen promptly without long waits. 5. **Excellent Communication:** Many customers value the thorough explanations provided during consultations, ensuring they feel informed and at ease about their medical care.
What to watch out for at this is my : Leeds Screening Centre?
- 5 Negatives of the Clinic
1. **Inconsistent Care Experiences:** A few patients shared negative experiences involving rushed appointments and a lack of compassion, indicating that not all staff consistently provide the high standard of care expected. 2. **Staff Communication Issues:** Some customers experienced unprofessional communication, with instances of rude phone interactions that left them feeling undervalued and frustrated. 3. **Discomfort During Procedures:** A number of reviews highlighted instances where patients felt uncomfortable or experienced pain during scans, with suggestions that staff did not adequately communicate or reassure them during these procedures. 4. **Appointment Management Problems:** A few patients reported issues with appointment confirmations and scheduling, which raised concerns about the clinic's organizational efficiency. 5. **Poor Handling of Complaints:** Clients indicated dissatisfaction with the clinic's responses to complaints, with some feeling their concerns were ignored, which detracted from their overall satisfaction.
8 latest reviews of this is my : Leeds Screening Centre
Really excellent service, everyone is so friendly, especially the sonographer – I did it with their Harley Street Fertility Clinic collaboration. Prompt results, easy to contact and reasonable price.
Had a great experience at their screening centre in London and would happily recommend their service for anyone looking for some peace of mind. My sonographer was fantastic and guided me through the scan, providing the reassurance we needed. The blood test was also very quick, with results and a PDF report in a couple of days.
Very friendly and communicative service. I was quite worried about my condition before, but they calmly and kindly made me calmer.
Faultless experience today, couldn’t be happier with the service we received from Judith. She completed an ultrasound, explaining what she was looking for and why, I felt completely reassured and grateful for the information shared. Received a written report immediately following our appointment, detailing findings and confirming next steps. Brilliant experience, wish we could do it again!
I was in other clinics, they told me everything in detail slowly, here doctor was in a Very hurried!!! I was hoping to get photos and online Which were done during the scan, because everyone sent me where I was, and nothing here. Definitely not recommend it to anyone. And It cost me £ 80….
Can’t recommend this place enough. During both my scans so far the lady is thorough and goes through everything such as different measurements. She shows us the different bones and explains things in detail. It is really reassuring for us both and we will definitely be back!
We have had great experiences with This Is My in Leeds and have always found the staff to be welcoming, professional and very competent. The scans here are much superior to the ones in the NHS and the genetic screening services are great too.
My wife attended Leeds This is my clinic for a NIPT test and the level of care was atrocious.
The level of care, compassion and ability to answer questions was terrible, we expected a completely different experience for an anxious second time Mum who has already gone through IVF to achieve pregnancy. No chance was given by the sonographer to ask questions.
The blood test left my wife traumatised. She entered the room where she was told to go and sit on an unstable chair after which she had iterated he phobia of needles. This was dismissed and remained in a chair next to the bed. The nurse inserted the needle in to my wife’s arm, but again this was not done correctly and my wife had blood dripping down her arm and on to her leg. My wife started to feel faint and again this was dismissed by the nurse. The nurse then removed the needle and asked if she wanted a glass of water of which my wife responded with “yes please” and that is where the care ended. The nurse left the room and was nowhere to be found, my wife fainted and had it not been for her friend, she would have received zero additional care. It was apparent this was going to happen as her ears then began to feel like I was under water, our 22 month old son crying for her in his push chair and my wife was unable to care because she had fainted. Thank god she had someone there to help calm our son and keep her upright on that chair. Her friend cleaned up the blood and had to shout to reception for help which took a while to come. She then needing to be sick and all that could be found was a sharps bin. She had to collapse a tissue box to use as a fan to cool down as she profusely sweated, the “nurse” eventually came down from upstairs after she called and just opened a slight crack in a window and offered me another water and nothing else. I then got to reception to pay and she was asked to get her card our to pay whilst trembling and shaking after the ordeal shed encountered.
My wife works in a practice that involves needles (although she doesn’t administer) so she is aware of the level of care and understanding that is required. Therapists should check and ensure clients are feeling ok, however this wasn’t the case. We have nothing positive to say about the place, we will never return nor recommend to use.
We are beyond disgusted with the extremely poor care and would encourage people to read this before attending/booking. There are other places that could and will look after their clients better. For paying £350 for the test, we’d have assumed a greater level of care would be administered, but unfortunately this was severely lacking
this is my : Leeds Screening Centre price list
The this is my : Leeds Screening Centre price list can be found on their website
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Location this is my : Leeds Screening Centre
93 Water Ln, Holbeck, Leeds LS11 5QN, UK (Find on Google Maps)
Phone number: +44 113 262 1675
About this is my : Leeds Screening Centre
Opening hours
Monday: 8:30 AM – 5:30 PM
Tuesday: 8:30 AM – 5:30 PM
Wednesday: 8:30 AM – 5:30 PM
Thursday: 8:30 AM – 5:30 PM
Friday: 8:30 AM – 1:30 PM
Saturday: Closed
Sunday: 11:30 AM – 3:30 PM