The Fertility Center – Reviews and Prices

. Read reviews of real customers.

User rating: 0 (224 reviews)

Location: United States Michigan Grand Rapids

10 latest reviews of The Fertility Center

The Fertility Center
Rating 1 on Monday, 14 April 2025

Went to appointment for Dr . Jones and all he did was have my blood tested and tested my husband and told me I need to loose weight and that I needed to be put on a pill to induce my period because I havent it it for more than 3 months.

Never was contacted by anyone there again.

Was told to contact them if I go without a menstrual cycle for 3 months so they could perscribe me the medication to induce my period again. Put in a request for that medication and they denied it.

Wont be going back here.

The Fertility Center
Rating 3 on Sunday, 04 May 2025

I really wish Dr. Dodds was still working here. We were successful with him about nine years ago and had A beautiful baby girl. We tried it again years later with One of the ladies and didn’t have any luck just money down the drain, but that’s the Risk you gotta take right I would really like to do it again, but the reviews recently haven’t been so good

The Fertility Center
Rating 5 on Saturday, 05 April 2025

I was conceived here about 30 years ago via IVF. Thank you so much Dr. Dodds for helping my mom have me. I’m so grateful to be here. My mom went through a lot to have me, but never gave up. To all the women out there turning to donor eggs, don’t be scared. Everything will be okay.

The Fertility Center
Rating 1 on Tuesday, 01 April 2025

Ultimately, my time spent receiving treatment with The Fertility Center was not a good experience.

Scheduling: Every time that I shared my availability, I was met with frustration from whoever was scheduling me. My wife and I don’t have difficult schedules, we both just don’t get a lot of time off from work to make these appointments, and I would explain that every time, asking for an early or late appointment to take the least amount of time off as possible. I was almost always offered midday appointments which I regularly expressed did not work for us. It would take 2-3 phone calls to just get an appointment scheduled. I would call and be told I would get a call back for scheduling eventually. I work a busy job and that just doesn’t work. It always felt like I was interrupting and inconveniencing them with the fact that I had a life outside of trying to get pregnant.

Interactions with Staff: My doctor was Dr. Bjorkman. I met with her twice over the course of my 9 or 10 appointments. She was minimally involved in my care and while she was kind when I met with her the first time, the second time she seemed annoyed that I had an appointment even though it was in the treatment plan she wrote up. I only had one good experience with a nurse. I wish I remembered her name because she was the one good piece for me. All other nurses and ultrasound techs were dismissive and just seemed pissed off that they had to deal with a patient. I always felt rushed and like I was inconveniencing them. When I received my IUI, I had never met the nurse before, she did not care that my body was responding in pain, and didn’t even acknowledge my wife in the room. When I received an ultrasound that showed my follicles had not responded to treatment, a nurse met with me for about 3 minutes after, had no empathy, and told me to just call when I get my cycle. I have PCOS and at that point had only had one cycle in a year. She did not even look at my treatment plan or know my situation, she just gave me a blanket statement. When my wife and I met with the required counselor, we again had a bad experience. I am prescribed Lexapro and Hydroxyzine to manage my anxiety. I already confirmed with my PCP AND Dr. Bjorkman that both are safe for pregnancy. The counselor mentioned multiple times during our session that I really needed to look at getting off of those meds because they would not be good for my treatment and I just needed to manage my anxiety with coping skills. It was her first time meeting me, she didn’t know my history, and clearly had not read my treatment plan.

Treatment Plan: This was a mess. Dr. Bjorkman had explained a course of treatment that I was in agreement with and was fully outlined in my chart. Not one other individual I interacted with seemed to know this. At one point, I was given the wrong dose of Letrozole after a failed round. I brought this up to the nurse and instead of checking my treatment plan, she doubled down and would only prescribe the 2.5 dose instead of the 5 dose it was supposed to be. The nurses rarely explained what was next and when I would bring up what I had understood from my treatment plan, I was dismissed like I didn’t know what I was talking about. There was also always confusion from the nurses when I would call requesting to start provera to induce my cycle, even though it was clearly in my chart that I have PCOS and do not regularly get cycles on my own. None of the nurses seemed to be in agreement about general treatment either and I was given conflicting instructions.

Sperm: When ordering sperm from a sperm bank, TFC did not let me know ONCE through the process that not all their doctors are registered with the sperm banks and you have to place the order under another doctor’s name. The clinic itself is also listed with sperm banks by a different name. Which again, was not mentioned once during the entire process despite even having an appointment with the individual who manages the sperm aspect of things at TFC.

The Fertility Center
Rating 5 on Monday, 17 March 2025

Great team and medical facilities, I felt cared for and never talked down to. Everybody has been so thorough. Also queer friendly and affirming!

The Fertility Center
Rating 1 on Monday, 20 January 2025

I’m unfortunately leaving a bad review.
I had high hopes in this center and myself. I started time medicated without any extra info from anyone at the center. No HSG done and was told everything with my husband looked good… Until I went to a different center. Thankfully my HSG was totally fine. As far as my husband’s side. Everything was not quite So I wasted time, money and heart aches when I should have been informed.

The Fertility Center
Rating 5 on Monday, 20 January 2025

The Fertility Center is amazing. I have my beautiful 2yo son because of them. I see Dr. Shavell, who goes above and beyond. This is not a cookie cutter practice – the treatment is specialized for every patient. I saw the counselor, Amanda, who helped so much with the ups and downs of treatment. The nursing staff is wonderful and so caring. I would recommend TFC hands down!

The Fertility Center
Rating 5 on Wednesday, 29 January 2025

Always super friendly, willing to work with me and my schedule. Their have a lovely facility and staff that listen when you talk and check in with you!

The Fertility Center
Rating 5 on Monday, 03 February 2025

I was so nervous about this appointment I canceled it once and it was actually the best experience! I was heard and understood! Multiple options were offered it became a personal appointment after all details were on the table. I was given validation to all the questions I had about my fertility! Ty!

The Fertility Center
Rating 5 on Monday, 06 January 2025

My doctor was shavell she is very nice the way she treat with patients is just like her family thank you so much .my treatment is still not done yet but my own opinion this One is the best fertilty center they all are soo nice and very helpful if someone looking for the ivf center this is the best place thank you soo much for all team 😊

The Fertility Center price list

We currently don’t have a price list available for The Fertility Center. We recommend reaching out to the clinic directly for pricing information.

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The Fertility Center
The Fertility Center
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The Fertility Center

Location The Fertility Center

3230 Eagle Park Dr NE #100, Grand Rapids, MI 49525, USA (Find on Google Maps)

Phone number: +1 877-904-4483

Opening hours

Monday: 8:00 AM – 3:30 PM

Tuesday: 8:00 AM – 3:30 PM

Wednesday: 8:00 AM – 3:30 PM

Thursday: 8:00 AM – 3:30 PM

Friday: 8:00 AM – 3:30 PM

Saturday: Closed

Sunday: Closed