Shady Grove Fertility in Mechanicsburg, PA – Reviews and Prices

Unless you’re of a certain BMI they won’t do anything for you whatsoever except put in a referral for weight management.. Oh and unless you have the money to pay out of pocket don’t bother pursuing the GLP1 through them either they’ll just send you back to your PCP for the medication if you want to run it through insurance. Also they are open the exact same time as I work 8-4 and they close at lunch (12pm) so good lunch getting a hold of them.. Let me save you the same disappointment they were to me.

They are nothing but full of lies. Me & my wife went for a free consultation with Nguyen MD. Back in October of 2024, even though it was free I’m still getting bills from them and have explained to their billing department, but they’re still send me bills and have charged my insurance too! Would take them to court for false insurance claims when it was supposed to be free information about the procedure and its cost & etc…..

We had a decent experience at shady grove. We absolutely loved Mindy, their previous PA, and Caitlin, their new PA. We worked with them for years to get my full diagnoses and best treatment plan. The sonographers and nurses at each visit were welcoming and detailed in delivering updates to you. The billing department was difficult to deal with periodically. Some things were repeatedly billed wrong and we were told we hadn’t met our deductible and were being charged for things we knew our insurance covered. It was most frustrating dealing with them back and forth. However, overall we had a good experience getting proper diagnoses, thorough explanations of treatment, and completing a few rounds of IUI. We were planning to move forward with IVF when we ended up getting spontaneously pregnant and the facility allowed us to be seen there the first 9 weeks of our pregnancy to monitor progress which we genuinely appreciated. It was very hard to leave their care to go to a regular OB. We would use shady grove again if we needed.

Shady Grove at Mechanisburg has been absolutely amazing with us. Our journey started a year and a half ago when we were faced with male fertility factor as our problem in conceiving. We worked with Dr. Nyugen and she was absolutely amazing. Nurse Carrie Kurtz guided us through this whole journey and she was there every time we needed her. The team at the office at the front desk always have a smile and a positive vibe which we enjoyed! In the end we are blessed by a natural pregnancy BUT Dr. Nyugen and Shady Grove Fertility helped us make 9 beautiful EMBRYOS that currently sit on the freezer waiting for us in the future! Every time you go all the staff will know your name and will treat you amazing, some nurses will even dance for you from being happy for you! Truly an amazing experience here with Shady Grove Fertility in Mechanisburg!

I felt heard and understood every step of the way. I was always greeted by Shannon (front desk) by name, each and every visit. The ladies who draw blood are wonderful and kind. My nurse, Rachel, was so compassionate and supportive. Most of all, Dr. Connell was one of the best doctors I’ve ever head. He always listened and allowed me to make my own decisions based on his recommendations. I truly appreciate the entire team. So happy to graduate, but a standard OBGYN does not even come close to SG Mechanicsburg. It’s like going from driving a Benz to a Ford.

We selected SGF because it had positive success statistics relative to other clinics, many positive reviews, and insurance partially covering it.

Within a few months, we were disgusted to find that the doctors (Dr. Kara Nguyen, Dr. Russ Hayden) are unprofessional, careless, sloppy, and dishonest and that our nurse (Rachel Kline) was so incompetent that even Dr. Nguyen threw her under the bus.

Communication with these providers was terrible, and they all pushed for the most expensive treatment even though it wasn’t appropriate for our situation. Dealing with them was so stressful and miserable that it nearly destroyed our marriage and brought on suicidal urges in my wife. We have opted to not have children rather than continue with this clinic.

One word, Amazing!!!! Sgf helped me have my amazing sunshine and now baby #2. So grateful for Dr. Connell! He didn’t give up, he was honest, and smart.Thank you so much for helping me achieve my dreams!

I cannot recommend Shady Grove Fertility enough. Every single interaction from Dr. Nguyen, to the nurses and PAs, ultrasound team, the front desk, phlebotemists, just everyone, was welcoming, patient, knowledgeable, organized. I’m bummed we can’t stay with this team throughout this entire pregnancy!

For all the many times I’ve been told in the past that this wasn’t going to be possible for me, I heard nothing but positivity and “it’s possible” from the Shady Grove team. Thank you, thank you, thank you all!

So grateful that SGF got me pregnant but at the same time very frustrated with the way their billing system works, and the lack of communication between the client and the billing office. They really need to do better with getting Their billing statements in order and communicating with their clients about the fact that every office charges from a different location so you never actually know what you owe until you receive a final notice for a bill you never received before. Completely unacceptable when someone is going through something as as stressful as infertility.

My husband and I have SGF to thank for our beautiful daughter! SGF helped us match with a wonderful egg donor and then Dr. Nguyen and her miracle working hands transferred one of our beautiful embryo into our selfless gestational carrier. Dr. Nguyen and the nurses truly care about families and sit side by side with us on the infertility roller coaster.