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Shady Grove Fertility in Alpharetta, GA

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United States

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Egg Donation , Embryo donation , Genetics , ICSI , Insemination (IUI) , Natural IVF , PESA , Social Freezing , Spermbank , Surrogacy , TESA

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4.2

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About Shady Grove Fertility in Alpharetta, GA

Shady Grove Fertility is a comprehensive reproductive medicine clinic headquartered in the United States with a network of 58 locations spanning states such as Virginia, Texas, Pennsylvania, California and more, specializing in IVF, egg freezing, IUI, gestational carrier programs, donor‑egg and reciprocal IVF services for diverse family‑building needs including LGBTQ+ and advanced‑age patients; the clinic offers a full suite of fertility testing, personalized treatment plans, a pioneering “shared‑risk” IVF program that guarantees a 100 % refund if a cycle does not result in a live birth, and flexible financing with all major insurances accepted. With over 100,000 babies born, a baby delivered every two hours and 96 % of patients recommending the center, Shady Grove highlights its proven success while emphasizing a relationship‑based, compassionate approach delivered by leading physicians, embryologists, nurses and a warm support staff who guide patients through every step. Unique features include extensive patient‑support services such as virtual and in‑person support groups, educational seminars, mental‑health counseling, and a robust online resource library, all designed to ensure emotional, financial and clinical care throughout the family‑building journey.

Why choose Shady Grove Fertility in Alpharetta, GA?

check_circle Excellent Patient Care
Patients consistently commend the caring and empathetic nature of the staff at Shady Grove. Many highlight the thorough communication throughout the treatment process, which alleviates the stress associated with fertility issues. Dr. Gay and Nurse Katie, in particular, stand out for their compassionate support and dedication.
check_circle Welcoming and Friendly Atmosphere
The clinic's atmosphere is described as inviting, with cheerful staff who prioritize patient comfort. Many reviewers have expressed their appreciation for how the staff members, including nurses like Katie and phlebotomist Sharon, make patients feel valued and respected during their visits.
check_circle Highly Professional Medical Team
The medical expertise at Shady Grove is highly regarded. Patients have shared positive experiences with the technical aspects of their treatments, such as egg retrievals and embryo transfers, especially noting the skillful handling by Dr. Gay and Dr. Namnoum.
check_circle Well-Organized and Modern Facilities
Patients praise the clinic for its cleanliness and modern facilities, which contribute to a positive experience. The organization of appointments and the ability to keep patients informed throughout their journeys are frequently mentioned as key advantages of the clinic.
check_circle Successful Outcomes
Numerous individuals share success stories, including welcoming healthy babies after treatments at Shady Grove. The clinic's ability to help couples reach their goals of family creation adds to its reputation as a top choice for fertility services.

What to watch out for at Shady Grove Fertility in Alpharetta, GA?

warning Inconsistent Customer Service
While many staff members are praised for their friendliness, some patients report negative experiences with front desk personnel, describing instances of rudeness and a lack of empathy. This inconsistency can affect the overall patient experience and may deter individuals from returning.
warning Billing Issues
Several reviews mention difficulties with the billing process, including inaccurate charges and complications with insurance claims. Patients have expressed frustration with the need to double-check billing details, which could detract from the overall positive experience at the clinic.
warning Long Wait Times for Refunds
Some users report delays in receiving refunds for overpayments or erroneous charges, causing additional stress during an already challenging time. Concerns about the clinic's responsiveness in these situations have been voiced, prompting some to reconsider their continued care.
warning Mixed Reviews on Staff Reception
Despite overall praise for medical staff, there are mixed reviews regarding how new patients are welcomed at the clinic. A few users have highlighted less-than-ideal interactions with certain front-desk staff members, emphasizing the need for training in customer service.
warning Pressure to Proceed with IVF
A few reviews express concerns about feeling rushed into IVF treatments without thorough discussion of other options. Patients who have undergone multiple tests have mentioned feeling that their cases were pushed towards IVF too quickly, which may be symptomatic of the clinic's busy environment.

Shady Grove Fertility in Alpharetta, GA - Patient Reviews

4.2

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Morgan*****

1 year ago

star star star star star

Patient switched to Shady Grove Fertility from another clinic. They had a very positive experience with Dr. Gay and his staff, who were attentive and welcoming. The patient got pregnant with a less invasive treatment option.

We can’t say enough good things about Dr. Gay and his staff! We switched to this clinic after not enjoying our initial consultation and work up with another clinic. I was nervous because I really wanted to find a doctor and facility I felt comfortable in! Dr. Gay and staff were always attentive, welcoming, and took all the time I needed for any questions or concerns. Response times through the portal were very quick. Appointments were very quick and easy to get to work since they have very early options! Dr. Gay took the time to talk through our results and discussed pros and cons of all fertility treatment options, we did not feel rushing into IVF what so ever and ended up getting pregnant with the clinic with a less invasive treatment option! We are so thankful and grateful for shady grove fertility after trying for 2+ years. And can’t wait to welcome our little one in September! If you are considering fertility treatments I highly recommend SGF!

Madison *****

1 year ago

star star star star star

Reviewers had a bad experience with poor communication, unresponsive staff, and a clinical care coordinator who stopped working with the clinic. The treatment outcome is unknown, and the emotional tone is negative and frustrated.

This was really disappointing, and I highly recommend avoiding this place because it's a waste of your time. My husband and I decided to start going here because we knew someone who had a good experience. I made an appointment and started working on my intake form online, had previous records from another clinic faxed over, uploaded results to my portal, etc. I was receiving daily emails stating that my intake form needed to be completed or they would cancel my consultation with the doctor. I wasn't submitting the intake because I was having an issue with it. I was also getting emails saying I had to send any previous records over before my consultation. I attempted leaving multiple voicemails and portal messages on Dr. Gay's clinical voicemail. I also attempted calling the front desk, and it would just ring on end. I had my consultation with the doctor, and I expressed this problem, and he told me to wait until 3 days later and call them if I hadn't heard from them yet. Sure enough, I didn't hear from them, so I called and finally got in touch with someone. That person was very nice and said she was having a meeting with the team to discuss it, and that the clinical care coordinator who usually handled the communication was no longer with them, so this was likely why, and she was going to have a patient care coordinator contact me. Several days later, the "new" patient care coordinator called me and basically had zero information, just sat on the phone and said "ummmm" the whole time. I got no direction or help whatsoever. But, they were quick to send over a detailed list of what the financial side would look like - didn't respond to my reply on that, either. Please don't waste your time here, they don't seem to care about their patients. I am SO confused how they have so many positive reviews. They seem to respond to the positive, but not the negative. Shocker.

Clay*****

1 year ago

star star star star star

AUDREAKA IS AND WAS WOW-WONDERFUL-LICIOUSNESS SHE HAS INCREDIBLY INCREDIBLE GOOD GREEAATTTTTT CUSTOMER SERVICE💯💯 I ABSOLUTELY LOVEEEE HER PROFESSIONAL- ISM AND THAT SHE DOES AN IMPECCABLE SUPER SPECTACULAR FAN-HAPPY-TASTIC JOB😀😀 SHE DESERVES HIGH HIGH PRAISES AND HIGH HIGH RECOGNITION FOR AN OUT-HAPPY-STANDING DYNO-MAGNIFICENT JOB THAT SHE DOES #sheisthebest #sherocks😃😃 YESSSSSSS #she's #boom #grrrrrrrrr🐆🐆🐆🐆🐆🐆🐆🐆🐆🐆

Morgan*****

1 year ago

star star star star star

I can’t say enough about Shady Grove Alpharetta! They have helped my husband and I start our family and they walk us through every step. I consider them family at this point because they have encouraged, supported and just aided us through this crazy journey. Thankful and blessed for their services. I’d recommend them to anyone. UPDATE: We welcomed our beautiful baby girl on 12/10/24. We have been wanting. Child for two years and they made our dreams come true. We owe you all so much.

Morgan*****

1 year ago

star star star star star

Shady Grove Fertility in Alpharetta, GA - FAQ

smart_toy AI-generated based on information from the clinic's website

Does Shady Grove Fertility – Alpharetta provide fertility treatment for same-sex couples? expand_more

Shady Grove Fertility – Alpharetta is committed to inclusive, LGBTQIA+ family‑building and offers fertility treatment options for same‑sex couples. Services include IVF with donor egg for lesbian couples, donor sperm for gay male couples, and coordinated gestational carrier programs for both partners when needed. The clinic also supports dual insemination protocols for male couples and provides comprehensive counseling, legal referrals, and psychological support throughout the process. By integrating advanced reproductive technologies such as embryo transfer and preimplantation genetic testing, Shady Grove Fertility – Alpharetta ensures that same‑sex partners have equitable access to successful assisted reproduction outcomes.

What fertility treatments and services does Shady Grove Fertility – Alpharetta offer? expand_more

Shady Grove Fertility – Alpharetta provides a full spectrum of fertility treatments and services designed to address a wide range of reproductive challenges. Core offerings include in vitro fertilization (IVF) with options such as intracytoplasmic sperm injection (ICSI) and preimplantation genetic testing, intrauterine insemination (IUI), and low‑tech options like ovulation induction and timed intercourse. The clinic also offers donor egg, donor sperm, and donor embryo programs, as well as gestational carrier coordination for patients unable to carry a pregnancy. Additional services encompass egg freezing for fertility preservation, comprehensive ovarian reserve testing, genetic screening, hysterosalpingogram (HSG) diagnostics, and dedicated LGBTQIA+ family‑building support. Financial counseling and insurance navigation are also available to help patients manage the cost of assisted reproduction.

Who are the fertility doctors and specialists at Shady Grove Fertility – Alpharetta? expand_more

Shady Grove Fertility – Alpharetta is led by Dr. Steven Gay, a board‑certified reproductive endocrinologist with extensive experience in in vitro fertilization (IVF) and assisted reproduction. The medical team also includes Dr. Quinton Katler, M.D., M.Sc., who serves as the laboratory director for the Atlanta region and brings expertise in embryology and IVF laboratory protocols. Supporting the physicians is Suzy Schneider, WHNP, MSN, a certified nurse practitioner who assists with patient counseling, monitoring, and coordination of fertility treatment cycles. Together, this multidisciplinary team of fertility specialists, embryologists, and advanced practice providers ensures comprehensive care from diagnosis through embryo transfer and pregnancy monitoring.

Does Shady Grove Fertility – Alpharetta offer egg donation for IVF treatment? expand_more

Yes, Shady Grove Fertility – Alpharetta provides a comprehensive egg donation program as part of its IVF services. The clinic partners with Fairfax EggBank, one of the nation’s largest and most rigorously screened donor egg banks, offering patients access to a diverse selection of pre‑screened donors with detailed profiles. All donor eggs undergo thorough medical, genetic, and psychological screening to ensure optimal health and compatibility. Recipients benefit from high success rates associated with vitrified donor eggs, and the clinic’s experienced reproductive endocrinologists coordinate the entire cycle—from donor selection and synchronization to embryo creation, transfer, and pregnancy monitoring.

What is the history and background of Shady Grove Fertility – Alpharetta? expand_more

Shady Grove Fertility – Alpharetta is part of the nation’s largest physician‑led fertility practice, founded over 30 years ago by Dr. Michael J. Levy, M.D., and Dr. Arthur W. Sagoskin, M.D. Since its inception, the network has celebrated more than 100,000 babies born, reflecting a legacy of high‑volume IVF and donor egg cycles. The Alpharetta office opened in a brand‑new 4,500‑square‑foot facility, offering state‑of‑the‑art consultation and monitoring rooms equipped with high‑definition ultrasound technology. The clinic has earned numerous accolades, including Atlanta Magazine’s Top Doctors for Infertility (2018) and recognition as the #1 physician practice for reproductive care by Castle Connolly in 2024. These achievements underscore its commitment to cutting‑edge reproductive endocrinology and patient‑centered care.

Does Shady Grove Fertility – Alpharetta treat single women seeking fertility treatment? expand_more

Shady Grove Fertility – Alpharetta welcomes single women who wish to pursue parenthood and offers tailored fertility treatment options to meet their unique needs. Single patients can access the full range of assisted reproduction services, including IVF with donor egg or sperm, intrauterine insemination (IUI), and egg freezing for future family building. The clinic also provides dedicated counseling, support groups, and financial guidance to help single mothers‑by‑choice navigate the emotional and logistical aspects of treatment. By offering inclusive care, the Alpharetta location ensures that solo patients receive the same high‑quality reproductive endocrinology expertise as couples.

Contact

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Phone +1 678-867-2401

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Address 3905 Brookside Pkwy Suite 100, Alpharetta, GA 30022, USA (Find on Google Maps) open_in_new

schedule

Opening Hours

Monday: 7:00 AM – 4:00 PM
Tuesday: 7:00 AM – 4:00 PM
Wednesday: 7:00 AM – 4:00 PM
Thursday: 7:00 AM – 4:00 PM
Friday: 7:00 AM – 4:00 PM
Saturday: Closed
Sunday: Closed

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Articles About Shady Grove Fertility in Alpharetta, GA

Read the latest news and insights about this clinic

Uncategorized January 23, 2026

SGF Egg Donor Program: 4 New Changes

Shady Grove Fertility (SGF) has introduced four key updates to its egg donor program, including higher referral bonuses, expanded BMI eligibility (now up to 30), earlier compensation payments, and combined egg donation-freezing options. Donors can earn $7,000 per cycle, with benefits like a $100 referral bonus for each accepted candidate. Key Takeaways Refer-a-Friend Program Boosts […]

Young Women Need Fertility Treatment: Early Signs & Solutions

Krista Hayes, a 30-year-old woman, discovered she needed fertility treatment in her 20s despite initial reassurances she was too young. After two years of unsuccessful attempts, a laparoscopic surgery revealed extensive endometriosis, leading to successful IVF. Her story highlights the importance of not dismissing pain and seeking specialized care after one year of trying. Key […]

Understanding Weight Changes During Egg Retrieval Cycles

A study of over 22,000 cycles found patients gained an average of 1.4 pounds during egg retrieval, with weight fluctuations influenced by BMI, egg count, and OHSS. Most returned to baseline within two weeks. Key Takeaways Average Weight Gain During Egg Retrieval Cycles: What the Study Reveals Patients undergoing ovarian stimulation gained an average of […]