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Reproductive Care Center

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United States

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Egg Donation , Embryo donation , Gender Selection , Genetics , ICSI , Insemination (IUI) , Social Freezing , Spermbank , Surrogacy , TESA

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4.0

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About Reproductive Care Center

Reproductive Care Center is a fertility and infertility clinic located in Utah, serving the Salt Lake Valley and Northern Utah regions as well as neighboring Idaho, and it specializes in helping couples and single patients overcome infertility through personalized, evidence‑based care. The clinic offers a comprehensive suite of services including IVF, minimal‑stimulation IVF, IUI, donor‑egg and donor‑embryo programs, donor sperm, preimplantation genetic testing (PGT), vasectomy reversal, surgical fertility procedures, sperm freezing, and a Fast Track Program for accelerated treatment, while also addressing conditions such as ovulatory disorders, endometriosis, tubal factor, male factor, PCOS, and unexplained infertility. Distinctive features include a 100 % IVF money‑back guarantee, multiple‑cycle discounts, affordable care options, a partnership with Boston IVF, and recognition as an Optum Center of Excellence, all supported by a team of two board‑certified infertility specialists who together have more combined experience than any other clinic in the region, complemented by skilled nurses, medical assistants, embryologists, and a dedicated patient‑support staff. Although specific numbers are not disclosed, the center proudly highlights high success rates and provides extensive patient resources such as the Artemis and Prior patient portals, educational articles, success‑story testimonials, and a responsive consultation line to ensure comprehensive emotional and logistical support throughout the family‑building journey.

Why choose Reproductive Care Center?

check_circle Compassionate and knowledgeable staff
Patients frequently commend the kind and informed nature of the clinical team, noting how Dr. Maas and Dr. Blauer, among others, provide thorough explanations of procedures and diagnoses, making clients feel heard and respected throughout their fertility journey.
check_circle Successful outcomes for many patients
A significant number of reviews mention successful pregnancies resulting from treatments at the Reproductive Care Center, with some patients achieving their goals within the first cycle of treatment, showcasing the clinic's efficiency in handling complex fertility issues.
check_circle Flexible scheduling and responsive service
Many reviewers appreciate the clinic's ability to accommodate their schedules, allowing for timely appointments and consultations. Quick responses to inquiries through the patient portal create an encouraging atmosphere amidst the heightened stress of fertility treatments.
check_circle Supportive environment during difficult times
Patients describe the clinic atmosphere as warm and reassuring, particularly regarding the emotional toll of fertility struggles. Nurses and staff are noted for their ability to provide heartfelt support, contributing to a more positive experience.
check_circle Clean and well-maintained facilities
The Reproductive Care Center's dedication to maintaining a clean and welcoming environment has not gone unnoticed by patients, with many reviews highlighting the well-kept waiting areas, which help ease the experience during what can be an anxious time.

What to watch out for at Reproductive Care Center?

warning Complicated and unclear billing practices
Many patients express frustration with the clinic's billing structure, calling it complicated and opaque, which leads to feelings of being exploited financially, especially with bundled services that often leave patients with unexpected costs.
warning Inconsistent communication
Several reviews emphasize a recurring issue with communication, detailing lengthy delays in responses to voicemails and emails, often leading to frustration among patients trying to navigate their treatment plans.
warning Long wait times and scheduling frustrations
Numerous clients report long wait times for appointments and follow-ups, causing delays in treatment and contributing to increased anxiety during an already stressful process, which can undermine the overall positive experience.
warning Lack of emotional support during difficult conversations
Reviewers have pointed out moments where they felt the staff lacked emotional understanding during critical conversations about diagnoses or treatment outcomes, which may heighten the emotional burden of struggling with fertility.
warning Limited focus on personalized care
Some patients felt that instead of receiving individualized care, they were treated as mere numbers in a high-volume clinic, with their unique situations overlooked and inadequate follow-ups leading to missed opportunities for support.

Reproductive Care Center - Patient Reviews

4.0

star star star star star

Jennifer Banasz*****

2 months ago

star star star star star

I started going to RCC back in September of 2025 and am now moving on to a new location. I feel like most of the staff is really nice and actually does care...but I faced so many problems here it isn't even funny.
Here are some problems I've faced:
1) You'll very rarely talk to a doctor - I came on with Doctor Bluer and only met him twice during the whole time I was there. One was an ultrasound he did and the other was an appointment set up but it was very rushed and over within 15 minutes. I have a complex case of PCOS and I feel that little information about my condition/bloodwork was shared with me unless I pressed to get answers. Once he was retired, they moved me to Dr. Moss but told me it would take 2 months until I could make an appointment with her. I've been going here for months and spent thousands of dollars and I can't talk to my doctor until 2 months later????

2) HSG Incident - I had an HSG done at RCC and it went terribly. The actual procedure was fine, but once the procedure was done the NP was telling me that "she wasn't seeing what she needed to see" indicating it looked to her like my tubes were closed. I got a call 2 days later from another NP to go over my results and she said everything looked fine and when I brought up I was shocked because the other NP said it looked bad she was confused at my reaction. It then took 5 days for the original NP who did my procedure to call me back to let me know it was ok. That caused so much emotional turmoil in me thinking I would have to go straight to IVF and for me not to get a call back for 5 days was cruel. I also think she made the procedure longer than necessary to try and get better pictures when she may not have known what to look for.

3) Insurance Nightmare - I luckily have insurance that will cover medications but getting RCC to help with this is a full-time job. On multiple occasions I had to buy medication from them instead of insurance because they would not call the insurance on time for me to place my order. There was one time when I had to go sit in their waiting room and tell them I was not leaving until they called prior authorization and I still did not get my medication on time. It is very stressful when you have to have medication on a certain date and they are not working in a timely manner to help you. Infertility is already a stressful endeavor and this made it even more stressful.

4) Conflicting or No Information - There were multiple times I had nurses tell me one thing, and a NP tell me another so I never really knew what information was correct. I also never got information explained about bloodwork or any testing they were doing. Once I got my own records and started going to other fertility clinics, the doctors there could explain all my bloodwork and records to me in 10 minutes. It is frustrating RCC never took the time. For example, I have a very high AMH count which during IVF can have risks. RCC never told me my AMH was high. I did not know until I did my own research and saw I was way above the normal limits.

5) Lost my bloodwork - The bloodwork lab on site lost or mislabeled my blood so I had to go back in and redo that.

6) Being asked what plan I want to take by admin without talking to a medical team - After one of my IUIs failed, I called RCC to get advice from the medical team on what the next steps should be. I get a call back from an admin who is asking me what I want to do and what she can schedule me for. I was very confused why she was calling me when she could not answer medical questions. I told her how am I supposed to know what next steps to take when I'm not even a medical professional? It was just very odd they were trying to make me figure out my next steps without even talking with a nurse. This also falls back into the complaint that they never really go over your medical history with you.

7) If you don't do your own research and advocate for yourself you will not get a good treatment plan.

There are more issues I could bring up but I do not have the space. I would not recommend this clinic.

Nilma Valec*****

2 months ago

star star star star star

Buenas tardes necesito información de un tratamiento de fertilidad muchas gracias

Nicolla T*****

2 months ago

star star star star star

Called RCC to schedule a embryo transfer and talked to Jada. Jada (for lack of better terms) sounded high on the call. I had to repeat myself 3 times for her to understand I was just calling for an embryo transfer when she asked me "you're calling about an egg retrieval or embryo freezing right?" Ugh... wrong... We got on the topic of insurance, she said she was going to pull up that part of her program, I said I was going to open my select health app while she does that. I heard her mouth breathing for a couple minutes before she said "hello?". Like... yep.... I'm here. Along with a few other comments it was enough for me to cancel my appointment and take it as a sign (along with other negative reviews).

R*****

4 months ago

star star star star star

Poor treatment and communication led to multiple cancelled appointments due to machine down and no notification about a requirement to finish bleeding before the procedure.

This office did not treat me well. Had an appointment on a Thusday, left work early, my husband left work early, and drove 45 minutes to be turned away because I hadnt finished bleeding which I was not informed was a requirement for my procedure even though I had just reported the first day of my cycle they previous Monday they chose to schedule me. I rescheduled for the following Monday and was called that morning to push out my appointment because they double booked, then 5 minutes before arriving for my rescheduled appointment was told they moved me to tomorrow because their machine was down. I'm so dissapointed, I did everything they asked of me including taking antibiotics, which make me nauseous. I spent significant time and gas that just feels like a waste now.

Kimberly V*****

8 months ago

star star star star star

Terrible experience at IVF clinic with poor execution, high additional labs and rushed treatment. Aborted treatment due to medical complications. Frustrated and upset patient.

Terrible experience as similar to Melanie every aspect of care had poor execution. Also had permanently changed my mind to ever want to have children as this was how bad the experience was. Skipping over all it took to get to this part — the ultimate drop was when I had legally signed our financial life away all labs (always adding on just one more lab after they said I didn’t need anymore from previous visit) had been completed many ultrasounds and had met with the nurse to go over medication — this person came in and stood at the table handing me the medication, as a nurse myself, knew I would have questions and she didn’t even sit down. After I invited her to have a seat and had gone over the overnighted medication I’d receive tomorrow, I was walking out and saying thank you to the staff when a different staff member motioned me back to come sit in the doctor office — where a doctor (who I’d never met before) said we can’t proceed with IVF or the medications. Proceeded to ask who my OBGYN is and said “oh they’re not a surgeon” mentioning I now need surgery from a complex cyst prior to taking medications. How was I seconds away from walking out the door on my IVF journey, a life altering decision, to then putting a halt to this close call saying I need surgery. Did they even look at my ultrasound before accepting my contracts and giving me my medication?

Reproductive Care Center - FAQ

smart_toy AI-generated based on information from the clinic's website

What are the IVF success rates at Reproductive Care Center? expand_more

Reproductive Care Center reports IVF pregnancy rates that exceed the national average, reflecting the clinic's strong track record in assisted reproduction. The center’s outcomes are audited and published through the Society for Assisted Reproductive Technology (SART), ensuring transparent and reliable data. While exact age‑stratified percentages are not listed, the clinic highlights higher pregnancy rates per embryo transfer compared with typical U.S. benchmarks, a result of its state‑of‑the‑art laboratory, individualized treatment plans, and experienced fertility specialists. These outcomes are supported by the clinic’s Optum Center of Excellence designation, which recognizes superior success metrics and lower multiple‑birth rates. Patients can expect a comprehensive approach that maximizes the likelihood of a successful in vitro fertilization cycle.

Does Reproductive Care Center offer egg donation for IVF treatment? expand_more

Yes, Reproductive Care Center provides a comprehensive donor egg IVF program for patients who cannot use their own eggs. The clinic’s in‑house donor egg agency, the first of its kind in Utah, matches recipients with screened donors whose eggs undergo rigorous medical and psychological evaluation. Donor eggs are retrieved, fertilized via IVF, and cultured to the blastocyst stage before embryo transfer. The program benefits from the clinic’s high pregnancy rates with donor eggs, reflecting superior egg quality and advanced laboratory techniques. Patients receive full support throughout the donor cycle, from synchronization to embryo transfer, ensuring a seamless and effective fertility treatment.

What fertility treatments and services does Reproductive Care Center offer? expand_more

Reproductive Care Center provides a full spectrum of fertility treatments and services, including conventional IVF and minimal‑stimulation IVF, intrauterine insemination (IUI), and ovulation induction with oral medications. The clinic offers donor egg IVF, donor embryo programs, and donor sperm services for patients requiring donor gametes. Advanced options such as preimplantation genetic testing (PGT‑A and PGT‑M) enable embryo screening for chromosomal abnormalities and single‑gene disorders before embryo transfer. Surgical fertility services include vasectomy reversal, laparoscopic and hysteroscopic procedures, and tubal reversal. Additional offerings encompass sperm freezing, egg freezing for fertility preservation, and a Fast Track Program designed to accelerate the start of personalized treatment plans. All services are delivered by a team of fertility specialists, reproductive endocrinologists, and certified nurses.

What is the history and background of Reproductive Care Center? expand_more

Reproductive Care Center was founded in 1996 and has served the Intermountin West for over 25 years, establishing itself as Utah’s leading private‑practice fertility clinic. The clinic grew from a single location to multiple sites across Salt Lake Valley, Northern Utah, and Utah Valley, expanding its reach while maintaining a focus on personalized care. In 2021, RCC partnered with Boston IVF, enhancing its clinical capabilities and access to innovative research. The center has earned Optum Center of Excellence status and maintains continuous SART reporting since 1998, reflecting a long‑standing commitment to high‑quality assisted reproductive technology, rigorous accreditation, and patient‑centered outcomes.

Does Reproductive Care Center treat single women seeking fertility treatment? expand_more

Reproductive Care Center welcomes single women and offers tailored fertility treatment options to help them achieve parenthood. The clinic’s inclusive philosophy includes services such as IVF with donor eggs, donor sperm IUI, and egg or sperm freezing for future use. Single patients receive the same comprehensive evaluation, personalized treatment planning, and access to advanced technologies like preimplantation genetic testing and blastocyst transfer. Dedicated nurse coordinators and fertility specialists guide solo patients through each step, providing emotional support and education to ensure a comfortable and successful journey toward building a family.

Who are the fertility doctors and specialists at Reproductive Care Center? expand_more

Reproductive Care Center’s medical team includes two board‑certified reproductive endocrinologists: Dr. Keith L. Blauer, MD, and Dr. Kristi Maas, MD, both recognized as fertility specialists with extensive experience in in vitro fertilization and assisted reproduction. The clinic also features Becky Vance, MS, CNM, APRN, a certified nurse midwife and nurse practitioner who coordinates IVF cycles and supports patients throughout treatment. Additional specialists include Barb Rodriguez, MSN, WHNP‑BC, and Heidi Horlacher, DNP, APRN, FNP‑C, both advanced practice nurses who provide comprehensive fertility care. The laboratory staff is led by Dr. Benjamin R. Sessions, PhD, the CAP‑accredited embryology director, supported by two Ph.D. embryologists. This multidisciplinary team ensures expert guidance from diagnosis through embryo transfer and pregnancy monitoring.

What IVF laboratory technology does Reproductive Care Center use? expand_more

Reproductive Care Center’s IVF laboratory is a CAP‑accredited, CLIA‑certified facility that meets the highest standards for assisted reproduction. The lab operates under the leadership of Dr. Benjamin R. Sessions, PhD, and employs two Ph.D. embryologists who utilize state‑of‑the‑art equipment for embryo culture, blastocyst development, and cryopreservation. The center’s laboratory is part of the IVI RMA North America network, granting access to cutting‑edge technologies such as time‑lapse embryo monitoring and advanced vitrification methods for egg and embryo freezing. Quality is further ensured through regular proficiency testing and Optum Center of Excellence recognition, which highlights superior laboratory performance and higher pregnancy rates compared with national averages.

Does Reproductive Care Center provide fertility treatment for same-sex couples? expand_more

Reproductive Care Center is committed to inclusive care for LGBTQ+ families and offers fertility treatments for same‑sex couples. The clinic supports female couples through donor egg IVF, donor embryo programs, and the ROPA (Reception of Oocytes from Partner) method, allowing one partner to provide the eggs while the other carries the pregnancy. Male couples can access donor sperm IUI or IVF, as well as gestational carrier services when needed. All protocols are overseen by board‑certified reproductive endocrinologists and supported by a compassionate multidisciplinary team, ensuring that same‑sex partners receive equitable, high‑quality assisted reproduction and personalized support.

Contact

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Phone +1 801-878-8888

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Address 10150 Petunia Way, Sandy, UT 84092, USA (Find on Google Maps) open_in_new

schedule

Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: 8:00 AM – 12:00 PM
Sunday: Closed

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