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Piedmont Reproductive Endocrinology Group – Columbia

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About Piedmont Reproductive Endocrinology Group – Columbia

Piedmont Reproductive Endocrinology Group (PREG) is a fertility clinic located across the Carolinas, with sites in Charleston, Summerville, Mount Pleasant, Columbia, Greenville, Spartanburg and Asheville, specializing in comprehensive reproductive endocrinology and infertility treatment. Drawing on more than 22 years of practice and over 90 years of combined physician expertise, PREG offers IVF, IUI, fertility preservation, onco‑fertility, pre‑implantation genetic testing and third‑party reproduction, as well as personalized care for LGBTQ+ individuals and couples. The network’s patient‑centered approach emphasizes thoughtful, individualized plans, supported by a multidisciplinary team of doctors, nurses and administrative staff who are praised for kindness, responsiveness and professionalism. Although specific success rates are not published, the clinic highlights a strong track record reflected in numerous patient testimonials and a reputation as the largest fertility network in the Carolinas. Additional distinguishing features include convenient six‑clinic locations, extensive educational resources through a regularly updated blog, insurance navigation assistance, and comprehensive emotional‑wellness support to guide patients through every step of their family‑building journey.

Why choose Piedmont Reproductive Endocrinology Group – Columbia?

  • check_circle Compassionate medical team

    Dr. Kathryn Imgrund, Dr. Haley Pollack, Dr. Nichols, and Dr. Cookingham consistently provide empathetic, patient‑centered care. They explain procedures in detail, listen to concerns, and empower patients to advocate for themselves throughout diagnosis, IVF cycles, and pregnancy monitoring.

  • check_circle Responsive communication

    Front‑desk staff, nurses, and lab technicians answer emails, calls, and messages promptly. Patients report fast response times from nurses Michaela, Erica, Katelyn, and the billing team, reducing anxiety during treatment milestones.

  • check_circle High success and miracle births

    Multiple patients celebrate successful pregnancies, including twins, baby girls, and births after challenging conditions such as high BMI, endometriosis, and PCOS. The clinic’s IVF and IUI programs are credited with delivering these outcomes.

  • check_circle Organized appointments and clean facilities

    Scheduling is described as efficient, with appointments starting on time and minimal wait periods. Clinics are noted for their tidy, welcoming environments and encouraging décor.

  • check_circle Emotional support and empowerment

    Staff consistently provide emotional encouragement, celebrate milestones, and create a supportive community. Patients feel treated as individuals, not just numbers, which contributes to a hopeful treatment experience.

What to watch out for at Piedmont Reproductive Endocrinology Group – Columbia?

  • warning Insensitive provider interaction

    One patient experienced condescending remarks and a lack of consent from Dr. John E. Nichols, leading to emotional distress and a perception of disrespect during a fertility consultation.

  • warning Inconsistent treatment outcomes

    A physician reported two IVF cycles at PREG with poor results compared to a competitor, raising concerns about technique variability and potential impact on success rates.

  • warning Perceived cultural bias

    A reviewer alleged that Latina/Hispanic patients receive differential treatment focused on financial extraction, suggesting a need for improved cultural sensitivity and equity.

  • warning Administrative follow‑up gaps

    Some patients faced missed IUI appointments and delayed callbacks from nursing or billing staff, indicating occasional breakdowns in coordination and patient outreach.

  • warning Uncertainty about lab products

    One patient expressed concern that the clinic may have used specific laboratory media (Cooper Surgical) linked to embryo loss, highlighting a demand for transparency about lab materials.


Piedmont Reproductive Endocrinology Group – Columbia - Patient Reviews

4.3

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Brandon N*****

4 weeks ago

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Had to get blood work done and I don't do needles. But the ladies in the office who do the blood work, are the absolute best.
A

Ashley Sa*****

3 months ago

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I was referred to PREG by my OB and was told I may never be able to have a child. I saw Haley Pollack, NP first and she was exceptional. She listened, she cared, she helped me figure out what was going on inside my body and she did. I briefly saw Dr. Kathryn Imgrund and Dr. Joe Nichols and they were also both great. I am now currently almost 29 weeks pregnant with my first baby and I have Haley and PREG to thank for that. I would recommend PREG a million times over!
A

Anna Sh*****

3 months ago

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PREG truly lived up to all the positive reviews I read while researching clinics. Haley Pollack is OUTSTANDING. Bedside manner and truly feeling heard were extremely important to me, and she is truly world class. She made my journey feel supported, seen, heard, special, and unique every step of the way. I also worked with Dr. Nichols, Dr. Imgrund, and Dr. Payne, all of whom are incredibly knowledgeable in their specialties. From the IVF coordinators and nurses to the front desk and finance team, I felt genuine support whenever I needed it. My concerns were always taken seriously, and my emotions were treated with compassion and understanding, even during the more overwhelming moments. They took the time to respond to every question, both big and small. Oh, and their social media game is on point! The value of the entire staff is truly what sets this clinic apart and makes it worth choosing over others.
M

Melissa Se*****

3 months ago

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PREG provided personal IVF care with a prioritized approach. The staff made patients feel comfortable and personable. Treatment led to a successful pregnancy with twins.

Every doctor and nurse that my husband and I worked with made us feel 100% comfortable at every appt. They are very personable and make you feel like a priority rather than just another patient. I am currently 8 months pregnant with twins and very thankful PREG was apart of our journey!
K

Krystal H*****

5 months ago

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We are so thankful to the incredible team at PREG for helping make our dreams come true. Because of your care and support, we are now blessed with our sweet baby girl!

Piedmont Reproductive Endocrinology Group – Columbia - FAQ

smart_toy AI-generated based on information from the clinic's website

Does PREG offer egg donation for IVF treatment? expand_more
Yes, PREG provides a robust egg donation program for IVF cycles. Patients can choose from in‑house donor eggs, which are sourced from screened donors in their 20s and early 30s, or from major frozen donor egg banks. The clinic’s donor egg IVF options include fresh and frozen eggs, and both unidentified and directed donor arrangements are available. All donors undergo extensive health, genetic, and infectious‑disease screening in compliance with FDA regulations. PREG’s third‑party reproduction coordinators guide patients through every step, from donor selection to embryo transfer, ensuring a seamless experience for those seeking donor eggs to achieve a successful pregnancy.
Who are the fertility doctors and specialists at PREG? expand_more
PREG’s medical team includes a roster of fellowship‑trained reproductive endocrinologists and infertility specialists. Founder and Medical Director Dr. John E. Nichols leads the practice, bringing board certifications in Obstetrics & Gynecology and Reproductive Endocrinology. Dr. John F. Payne serves as Director of Third‑Party Reproduction, while Dr. Travis W. McCoy oversees surgery and male infertility. Dr. Edward D. Tarnawa is Medical Director for the Summerville and Mount Pleasant sites, and Dr. Kathryn Imgrund specializes in advanced gynecologic surgery and infertility. Additional specialists include Dr. Ahmad H. Arabi, Dr. J. Graham Theisen, Dr. Lauren Rouleau, and Dr. Tarek K. Khader. Laboratory operations are directed by Dr. Jing Chen, PhD, who leads a team of embryologists with nearly 90 years of combined experience. This multidisciplinary group of fertility specialists ensures comprehensive care for every patient.
Does PREG provide fertility treatment for same-sex couples? expand_more
PREG is committed to serving LGBTQ+ families and offers comprehensive fertility treatment for same‑sex couples. Services include donor sperm IUI and IVF for male couples, as well as donor egg IVF, embryo donation, and gestational carrier coordination for female couples and single men. The clinic’s specialized third‑party reproduction coordinators facilitate legal counseling, donor matching, and surrogacy arrangements. PREG’s inclusive policies and experienced reproductive endocrinologists ensure that same‑sex partners receive personalized, compassionate care throughout the assisted reproduction process.
Does PREG treat single women seeking fertility treatment? expand_more
PREG welcomes single women who wish to pursue fertility treatment. The clinic offers a full range of options tailored to solo patients, including IVF with donor eggs, IUI with donor sperm, and egg freezing for future use. Dedicated treatment coordinators provide personalized counseling, and the third‑party reproduction team assists with donor selection and legal considerations. PREG’s inclusive environment ensures that single women receive the same high‑quality assisted reproduction care as couples, with support services such as emotional counseling and financial planning available throughout the journey.
What IVF laboratory technology does PREG use? expand_more
PREG operates three state‑of‑the‑art IVF laboratories located in Greenville, Columbia, and Summerville, each fully accredited and staffed by experienced embryologists. The labs are overseen by Dr. Jing Chen, PhD, a board‑certified laboratory director with a background in reproductive physiology and extensive research publications. Advanced technologies include time‑lapse embryo monitoring, vitrification for egg and embryo cryopreservation, and comprehensive quality‑control protocols that meet the highest industry standards. The embryology team holds PhDs and master’s degrees, ensuring precise culture conditions and accurate embryo grading. These cutting‑edge laboratory capabilities support high implantation and pregnancy rates for IVF and related assisted reproduction cycles.
What fertility treatments and services does PREG offer? expand_more
PREG provides a full spectrum of fertility treatments and services designed for individualized care. Core offerings include in vitro fertilization (IVF) with options such as ICSI, preimplantation genetic testing (PGT‑A and PGT‑M), and blastocyst embryo transfer. Intrauterine insemination (IUI) is available for couples with mild male factor or ovulatory issues. The clinic also offers egg freezing and fertility preservation for cancer patients (oncofertility), as well as comprehensive third‑party reproduction programs that encompass donor egg IVF, donor sperm utilization, embryo donation, and gestational carrier coordination. Additional services include hormonal optimization, minimally invasive surgery for endometriosis and fibroids, and counseling support for LGBTQ+ families. PREG’s integrated approach ensures that each patient receives the most appropriate assisted reproduction strategy.
What are the IVF success rates at PREG? expand_more
PREG closely monitors IVF outcomes and reports them annually in compliance with federal regulations. The clinic’s pregnancy rates consistently rank among the highest in the Carolinas, earning a Center of Excellence designation from leading insurance carriers. While exact percentages are not publicly disclosed, the program’s success is reflected in the large number of live births reported across its three accredited IVF laboratories. Patients benefit from individualized embryo transfer protocols, including blastocyst-stage transfers, which further enhance implantation chances. The combination of advanced laboratory technology, experienced embryologists, and a personalized approach to in vitro fertilization contributes to the clinic’s strong assisted reproduction track record.
What is the history and background of PREG? expand_more
Piedmont Reproductive Endocrinology Group (PREG) was founded in 2003 by Dr. John E. Nichols, a board‑certified reproductive endocrinologist. Over the past 22 years, the network has grown into the largest fertility clinic system in the Carolinas, with six patient‑care locations and three comprehensive IVF laboratories. Collectively, the physicians and staff contribute more than 90 years of combined expertise in reproductive medicine and surgery. PREG has been recognized as a Center of Excellence by major insurance carriers and maintains accreditation for all its laboratories. The clinic’s mission centers on personalized, patient‑focused care, and its history reflects a commitment to advancing fertility treatment through research, education, and innovative assisted reproduction technologies.
What is the maximum age for IVF treatment at PREG? expand_more
PREG sets a clear age guideline for donor‑egg IVF cycles: patients must be 51 years of age or younger to be eligible as a recipient. For autologous IVF cycles using a patient’s own eggs, the clinic follows individualized medical assessments, typically considering patients up to age 45 for optimal outcomes, though exceptions may be made based on ovarian reserve and overall health. These age policies are designed to balance safety, success rates, and the likelihood of a healthy pregnancy, and they are applied consistently across all PREG locations.

Contact

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Phone +1 803-726-3600
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Address 2324 Sunset Blvd, West Columbia, SC 29169, USA (Find on Google Maps) open_in_new
schedule
Opening Hours
  • Monday: 7:30 AM – 4:30 PM
  • Tuesday: 7:30 AM – 4:30 PM
  • Wednesday: 7:30 AM – 4:30 PM
  • Thursday: 7:30 AM – 4:30 PM
  • Friday: 7:30 AM – 12:00 PM
  • Saturday: Closed
  • Sunday: Closed

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Articles About Piedmont Reproductive Endocrinology Group – Columbia

Read the latest news and insights about this clinic

Uncategorized January 23, 2026

Why Sharing Your Infertility Story Can Transform Lives

Sharing your infertility journey can reduce isolation and educate others, as seen in Julie Medley’s experience where openness after adoption led to support and advocacy opportunities at PREG. By addressing misconceptions like ‘just relax,’ you can reshape public understanding of this medical condition. Key Takeaways Breaking the Silence: How Sharing Your Infertility Story Combats Isolation […]

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Uncategorized January 20, 2026

Uterine Testing for IVF Failures: Dr. Travis McCoy’s Insights

Dr. Travis McCoy explains how uterine testing after failed IVF cycles identifies endometriosis, bacterial imbalances, and implantation timing issues. Key tests include Receptiva (endometriosis markers), Emma-Alice (bacterial analysis), and ERA (implantation window timing). Endometriosis affects 50-70% of fertility patients, altering uterine receptivity. Key Takeaways Endometriosis’ Role in IVF Implantation Failure Undiagnosed endometriosis contributes to 50-70% […]

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Uncategorized January 19, 2026

Maximize Fertility Insurance in Asheville Before Year-End Reset

Most insurance plans cover fertility services in Asheville, with 80% of patients at PREG using benefits for diagnostics or IVF. The clinic offers Progyny network access, IVF refund programs (up to 50% refunds), and grants like the Busch Bundle of Joy Fund to help patients act before January resets. Key Takeaways How to Check Fertility […]

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