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About Pacific Fertility Center

Pacific Fertility Center is a leading fertility clinic located in the San Francisco Bay Area, with offices in San Francisco and Marin and service reach to Berkeley, Oakland, Palo Alto and surrounding communities, specializing in comprehensive reproductive medicine and inclusive family‑building solutions. The center offers a full spectrum of services including in‑vitro fertilization, egg freezing, donor‑egg programs through the Pacific Fertility Egg Bank—the largest independent egg bank in Northern California with an extensive, diverse donor roster—genetic testing, LGBTQ+ care, and personalized nutrition, exercise and mental‑health support. Recognized for its cutting‑edge technology, the IVF laboratory holds a Perfect Score Certification and the clinic boasts over 13,000 babies born, high IVF success rates, and accolades such as America’s Best Fertility Clinics 2024 by Newsweek and Top Doctors listings from US News and Castle Connolly. A team of fertility specialists with more than 100 years of combined experience combines academic expertise, research contributions and compassionate, whole‑patient counseling, supported by dedicated new‑patient coordinators, virtual consultations, and a suite of emotional‑wellness resources. This blend of award‑winning clinical outcomes, inclusive policies for patients over 40, LGBTQ+ families and fertility preservation, and comprehensive patient‑centered support makes Pacific Fertility Center distinctive in the region.

Why choose Pacific Fertility Center?

  • check_circle Compassionate Medical Team

    Dr. Li, Dr. Ryan, Dr. Givens, and Dr. Chenette are praised for their kindness, clear explanations, and willingness to address patient concerns. Nurse practitioner Tulsi is highlighted for gentle care during retrievals and attentive post‑procedure support. The medical staff consistently creates a reassuring environment for patients undergoing complex treatments.

  • check_circle High Success Rates

    Multiple patients report successful embryo transfers, healthy baby deliveries, and the retrieval of euploid embryos even at advanced maternal ages. Success stories include a 44‑year‑old mother who delivered a 10‑lb baby after two IVF cycles and a couple who achieved twins after several attempts.

  • check_circle Thorough Patient Education

    The clinic provides detailed injection classes, step‑by‑step protocol explanations, and ample time for nurses to discuss anxieties. Patients note that this education reduces fear of self‑administered injections and improves overall confidence in the treatment process.

  • check_circle Accommodating Scheduling

    Front‑desk staff are described as helpful and flexible, arranging appointments for patients traveling long distances and ensuring timely coordination of ultrasounds and transfers. Several reviewers appreciated the clinic’s willingness to adjust schedules to fit their needs.

What to watch out for at Pacific Fertility Center?

  • warning Communication Gaps

    Patients experience fragmented communication, frequent rescheduling without notice, and a malfunctioning app that hampers video calls and messaging. Reports describe unresponsive coordinators, delayed replies, and a “your‑shit‑out‑of‑luck” attitude from front‑desk personnel during sensitive appointments.

  • warning Billing & Insurance Issues

    Unexpected consultation fees, inflated storage charges, and inaccurate insurance information lead to significant out‑of‑pocket costs. Several reviewers cite overbilling, lack of transparent pricing, and a third‑party billing system that fails to provide clear itemized statements.

  • warning Limited Doctor Presence

    During egg‑freezing cycles and donor‑egg programs, patients report minimal direct interaction with physicians, relying instead on nursing staff. This limited involvement creates uncertainty about medical decisions and reduces confidence in personalized care.

  • warning Storage & Lab Concerns

    Rising annual storage fees and a class‑action lawsuit alleging freezer malfunction raise doubts about the safety of stored embryos and eggs. Additionally, low embryo yields from donor eggs and reports of ovarian hyper‑stimulation syndrome suggest possible laboratory inconsistencies.


Pacific Fertility Center - Patient Reviews

4.0

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Tsiala Abe*****

2 months ago

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Dr. Strug is simply the best ♥️, and the entire staff helped me so much throughout the whole process. Thank you so very much for such a wonderful egg retrieval experience.
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Shahde Tav*****

3 months ago

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I cannot say enough wonderful things about Dr. Strug, his care team, and the entire office at Pacific Fertility Center! Dr. Strug is not only highly knowledgeable and professional, but also compassionate and patient. He took the time to explain everything clearly, answered all of my questions, and made sure I felt comfortable and informed throughout the process. His calm and reassuring presence made an overwhelming experience feel manageable. The care team and office staff were equally amazing! They are kind, understanding, responsive, and truly invested in their patients. They checked in regularly and responded to any questions immediately. I would wholeheartedly recommend Dr. Strug and the team at PFC!!
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Bethany *****

3 months ago

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I had an egg freezing process done. I highly recommend it to anyone wanting to preserve their future options to have a family. I went through two cycles. Dr. Agard was fantastic. She's calm and knowledgeable. Thanks PFC!
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Rusie McG*****

4 months ago

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Dr Strug and the entire PFC team are amazing. Communications are top notch, they answer all my questions and are so easy to get hold of any time should I have any doubts/needs. Everyone is just so lovely and put your mind at ease. Dr Strug and his team are very knowledgable and are helping me through my journey one step at a time. Everyone at PFC is very respectful and helpful and I cannot recommend them enough to anyone thinking about using them for their fertility journey.
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Haley Alex*****

4 months ago

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I had a wonderful experience with Dr. Strug at Pacific Fertility Clinic. From the start, he provided a very thorough consultation and took the time to patiently answer all my questions, clearly outline next steps, and walk me through the different options and possibilities. The experience was easy, calming, and left me feeling genuinely hopeful. Even after my initial consultation, Dr. Strug and his team stayed in close contact through the Prelude app, making sure all my questions were answered and that I was connected with the right team members to move forward. I cannot recommend Dr. Strug and PFC enough - you’ll be in very good hands!

Pacific Fertility Center - FAQ

smart_toy AI-generated based on information from the clinic's website

What fertility treatments and services does Pacific Fertility Center offer? expand_more
Pacific Fertility Center provides a comprehensive suite of assisted reproduction services designed to meet diverse family‑building goals. Core treatments include in vitro fertilization (IVF) with intracytoplasmic sperm injection (ICSI), intrauterine insemination (IUI), and egg freezing for fertility preservation. The clinic also operates a dedicated Egg Donor Agency and the Pacific Fertility Egg Bank, offering both fresh and vitrified donor eggs, as well as donor sperm and third‑party reproduction options such as gestational carrier coordination. Additional services feature preimplantation genetic testing for aneuploidy (PGT‑A) and monogenic disease (PGT‑M), male infertility evaluation, LGBTQ+ inclusive care, and comprehensive genetic counseling.
Does Pacific Fertility Center offer egg donation for IVF treatment? expand_more
Yes, Pacific Fertility Center provides a full egg donation program through its in‑house Egg Donor Agency and the Pacific Fertility Egg Bank. Prospective patients can choose fresh donor eggs for a synchronized cycle or frozen vitrified eggs from a diverse donor database that includes options such as Asian, Jewish, and other ethnic backgrounds. All donors undergo thorough medical and psychological screening, and the clinic coordinates the entire process—from donor stimulation and egg retrieval to embryo creation and transfer—ensuring a seamless IVF experience with donor eggs.
Who are the fertility doctors and specialists at Pacific Fertility Center? expand_more
Pacific Fertility Center’s medical team includes several board‑certified reproductive endocrinologists and specialist physicians. Dr. Jennifer Agard, Dr. Liyun Li, and Dr. Isabelle Ryan have each been named a Castle Connolly Top Doctor in the San Francisco Bay Area, reflecting their expertise in IVF, ICSI, and complex infertility cases. The clinic also works with male‑fertility experts Dr. Paul Turek, Dr. Patrick Bennett, and Dr. Puneet Masson for advanced andrology and sperm‑retrieval procedures. Together, these physicians lead a multidisciplinary team of embryologists, genetic counselors, and nursing staff who coordinate personalized fertility treatment plans for each patient.
What IVF laboratory technology does Pacific Fertility Center use? expand_more
Pacific Fertility Center’s IVF laboratory utilizes state‑of‑the‑art vitrification technology for both egg and embryo cryopreservation, ensuring survival rates above 90 percent after thaw. The lab holds an IVF Lab Perfect Score Certification, reflecting rigorous quality‑control standards and continuous monitoring of temperature and equipment performance. Advanced embryology techniques include blastocyst culture, embryo biopsy for PGT‑A/M, and assisted hatching performed with a precision laser. These technologies, combined with a dual‑monitoring cryostorage system, support high‑quality embryo development and reliable embryo transfer outcomes.
Does Pacific Fertility Center treat single women seeking fertility treatment? expand_more
Pacific Fertility Center explicitly welcomes single women who wish to pursue fertility treatment, offering the same full range of services available to couples. Single patients can access IVF with donor eggs or sperm, IUI, egg freezing for future family building, and comprehensive genetic testing. The clinic also provides counseling and support resources, including meetings with a marriage and family therapist, to address the unique emotional and logistical considerations of solo parenthood.
Does Pacific Fertility Center provide fertility treatment for same-sex couples? expand_more
Pacific Fertility Center is dedicated to LGBTQ+ inclusive care and offers fertility treatment options for same‑sex couples. Lesbian couples can pursue IVF using donor sperm, donor eggs, or a gestational carrier, while gay male couples can build families through IVF with donor eggs and a gestational carrier, as well as access donor sperm for IUI or IVF. The clinic’s LGBTQ+ Care program includes specialized counseling, legal guidance for donor agreements, and coordination with reputable surrogacy agencies to support diverse family structures.
What is the history and background of Pacific Fertility Center? expand_more
Pacific Fertility Center was founded by a group of award‑winning physicians and has grown into a leading fertility network in the San Francisco Bay Area. The clinic’s team collectively boasts over 100 years of combined experience in reproductive endocrinology and infertility, and more than 13,000 babies have been born through its programs. Recognized by Newsweek as one of America’s Best Fertility Clinics in 2024 and honored with multiple Castle Connolly Top Doctor awards, PFC also earned the Fertility Equity Badge for its commitment to inclusive, equitable care. Its long‑standing reputation is built on high IVF success rates, cutting‑edge laboratory practices, and a patient‑centered approach.

Contact

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Phone +1 415-834-3095
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Address 55 Francisco St #500, San Francisco, CA 94133, USA (Find on Google Maps) open_in_new
schedule
Opening Hours
  • Monday: 8:00 AM – 5:00 PM
  • Tuesday: 8:00 AM – 5:00 PM
  • Wednesday: 8:00 AM – 5:00 PM
  • Thursday: 8:00 AM – 5:00 PM
  • Friday: 8:00 AM – 5:00 PM
  • Saturday: 8:00 AM – 5:00 PM
  • Sunday: 8:00 AM – 5:00 PM

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