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Olive Fertility Centre Vancouver

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Vancouver, Canada

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Egg Donation , Genetics , ICSI , Insemination (IUI) , Social Freezing , Spermbank , Surrogacy

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4.5

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About Olive Fertility Centre Vancouver

Olive Fertility Centre is a leading fertility and IVF clinic located in British Columbia with centres in Vancouver, Victoria, Kelowna and Surrey, specializing in comprehensive, patient‑centred reproductive care that aims to maximize pregnancy success. The clinic offers a full spectrum of services including fertility assessments, IVF, IUI, egg and sperm freezing, donor and surrogacy solutions, innovative enhancements such as PGT‑A, ERA and AI‑driven treatment personalization, as well as wellness options like mindfulness, acupuncture and yoga to improve outcomes. Olive’s state‑of‑the‑art laboratory and decades of clinical experience enable it to achieve among the highest pregnancy rates in Canada, a distinction highlighted by awards for outstanding donor‑egg outcomes. The multidisciplinary team, led by co‑founders Dr. Beth Taylor and Dr. Jason Hitkari and comprising over a dozen specialist physicians (e.g., Dr. Gary Nakhuda, Dr. Niamh Tallon, Dr. Al Yuzpe), combines diverse expertise to create individualized treatment plans. Patients benefit from extensive support services including a secure patient portal, orientation and medication videos, a rich library of webinars and blogs, dedicated financial guidance through health‑trust and financing partners, and access to publicly funded IVF programs, ensuring a seamless, compassionate journey from consultation to parenthood.

Why choose Olive Fertility Centre Vancouver?

check_circle Compassionate and Caring Staff
The team at Olive Fertility is often described as kind, professional, and attentive, with many patients expressing gratitude for the emotional support received during their fertility journey.
check_circle Positive Treatment Outcomes
Numerous reviews detail successful IVF experiences and pregnancies achieved after treatment, highlighting the clinic's proficiency in assisted reproductive technologies.
check_circle Well-Structured Communication
Patients appreciate the efficient communication through email and a patient portal that summarizes important updates, ensuring they are well-informed throughout the process.
check_circle Experienced Physicians
Doctors, particularly Dr. Zhang and Dr. Nakhuda, are seldom mentioned for their expertise and ability to customize treatment plans to individual patient needs, making patients feel valued and cared for.
check_circle Supportive Environment
Patients often describe the clinic as a welcoming and comfortable environment that eases the stress associated with fertility treatments.

What to watch out for at Olive Fertility Centre Vancouver?

warning Administrative Issues
Several reviews point to problematic communication regarding appointments and treatment plans, which can lead to missed appointments and misunderstandings.
warning Impersonal Experiences
Despite the generally positive portrayals of staff, some patients felt like just a number in the clinic's busy setting and reported a lack of personalized attention at times.
warning Long Wait Times
Due to high patient volume, appointments may take longer to schedule, which can be challenging for those needing timely assistance for fertility concerns.
warning Mixed Professionalism
While many staff members are highlighted for their empathy and professionalism, there are instances of less favorable interactions that left some patients feeling dismissed or misunderstood.
warning Need for Better Follow-up
Patients have reported delays in receiving follow-up from medical staff after procedures or setbacks, contributing to feelings of frustration and disappointment.

Prices

POPULAR

IVF Treatment

10800 CAD

Prices are indicative only. The clinic will provide the exact price upon request.

Olive Fertility Centre Vancouver - Patient Reviews

4.5

star star star star star

Kri*****

3 weeks ago

star star star star star

DO NOT GO HERE.

If you have the option, I would strongly encourage you to consider other clinics - and other countries - before freezing your eggs/IVF here. In many international clinics you can receive more advanced technologies, higher quality individualized care, and significantly better value for money.

I went through two egg freezing cycles with Olive. I cannot recommend this clinic.

1. LACK OF PHYSICIAN INVOLVEMENT

In my case, the assigned doctor appeared primarily at the consultation stage when the contract was signed. After that, I had little to no direct access to the physician. My cycle management was handled entirely by nurses following what appeared to be a standardized protocol.

My specific medical profile, risks, or prior response were not meaningfully evaluated and protocols were not adjusted individually on a level I expect. Even when complications or concerns arose, I did not experience active physician oversight.

2. MEDICATION AND PROTOCOL ERRORS

A major issue was the number of errors related to medication prescriptions and treatment schedules. These were not minor administrative inconsistencies — they directly affected the protocol I followed and my results.

Because of these mistakes, it would end up using incorrect dosages and timelines unless you personally double-check everything and really FIGHT against Olive to prove them they made mistakes. In fertility treatment, protocol precision directly impacts the outcome. You are paying for a medical result — for the number and quality of eggs retrieved. If the protocol is incorrect due to clinic errors, your outcome may be significantly worse than it could have been.

Incorrect medication also carries health risks. Errors in instructions are unacceptable.

3. COMMUNICATION AND SERVICE QUALITY

Communication was consistently poor. The dispensary/pharmacy team, in particular, made repeated serious mistakes during both of my cycles. Each interaction felt chaotic and error-prone. In a process that already carries emotional and physical stress, this level of service adds unnecessary risk and anxiety.

4. STANDARDIZED APPROACH INSTEAD OF INDIVIDUALIZED CARE

I did not observe a truly personalized approach. Instead, the clinic seems to rely on standardized, “average” protocols that may work statistically but are not working for individual patient’s best outcomes.

Egg freezing is not a generic service. It requires careful risk assessment and protocol tailoring — something I did not experience here.

5. LACK OF ADVANCED TECHNOLOGIES

Many international clinics now offer in vitro maturation (IVM), allowing immature retrieved oocytes to mature in laboratory conditions and potentially improve overall outcomes. This technology is not offered here. Patients should be aware that more advanced options may exist elsewhere.

6. FINANCIAL ISSUES AND BILLING DISPUTES

I experienced two major billing problems:
• I was invoiced for medications that were either not mine or prescribed in quantities far exceeding what was required under my protocol. Resolving this required significant effort and resistance on my side. And almost cost me another grand.
• I was charged out-of-pocket for services that should have been covered under MSP. The front desk tried to convince me that my MSP was inactive and that “they just checked it yesterday”, and this was a lie. As a result, I paid privately and later discovered I cannot obtain reimbursement from Health BC, partly because private charges exceed MSP reimbursement rates MANY times.

Egg freezing is physically demanding, emotionally vulnerable, and extremely expensive. It requires precision at every step, accountability, and personalized medical care. Unfortunately, my experience at Olive did not meet that standard.

I would strongly advise patients to thoroughly research alternatives before committing to treatment here.

Sergio Orej*****

1 month ago

star star star star star

I had good results. We got pregnant! I would recommend anyone to come here. Just keep in mind that nothing is guaranteed, we had to go under two cycles. Both cycles with different protocols and different results. First cycle we had several eggs but only one embryo worth to transfer. On the second cycle, we got less egg but 3 great tested embryos. This is a private company so keep in mind that they need to keep doing business. Remind them about your choices, example: on the first cycle we wanted Iccsi but they forgot or didn’t do it since the sperm looked good. The genetics test also, remind them that. It seems odd but yes, you need to remind them your choices. The treat is not what you expect, specially the older receptionist, she is rude all the time. Also some Doctors when doing the ultrasound seems to be in a rush to get more patients in, or they are to abrupt telling trues. I recommend Dr Taylor, Dr Whitehead and all nurses! Remember this is a private company so money matters, be ready to do at least two cycles like me. Also recommend the acupuncture and strict diet, it did worked for our second cycle; we also had a different protocol, so, many variables to ensure if it works or not but just minimize the risk and go on strict diet and take vitamins.

Ta*****

1 month ago

star star star star star

Presents itself as queer-affirming, but staff repeatedly misgendered and excluded a non-gestational queer partner despite collecting pronouns and requiring administrative participation.

Communication and access were mishandled, and when these harms were clearly raised, accountability and transparency were declined, with the clinic stating it does not provide “individualized, case-by-case explanations.” The care delivered does not match the values advertised.

R*****

2 months ago

star star star star star

Had two cycles with them and got only two middle grade embryos which both failed when inserted. Went to another provider and got two 4AA embryo on the first try and we now have a beautiful baby girl. If their protocol doesn’t work for you, don’t waste your time by trying it again. Move on to another provider with a different protocol. My wife and I totally regret going to here and wasting our time, money, and energy. Nurses were nice but doctors didn’t provide any reasons for the failures… just wanted us to keep trying.

Preet P*****

2 months ago

star star star star star

Worst experience & I haven’t even been to the clinic yet. I have been trying to get a hold of them for 1 year now. Needed to book a HSG test and couldn’t even get a call back.

Olive Fertility Centre Vancouver - FAQ

smart_toy AI-generated based on information from the clinic's website

What is the maximum age for IVF treatment at Olive Fertility Centre? expand_more

Olive Fertility Centre follows the eligibility criteria of the B.C. Ministry of Health Publicly Funded IVF Program, which caps funding for patients up to 41 years of age at the time of embryo transfer. While the publicly funded program applies this age limit, Olive’s clinical practice can consider IVF for patients beyond 41 years on a case‑by‑case basis, evaluating ovarian reserve, overall health, and individual prognosis. The clinic provides thorough counseling on age‑related success rates, noting that pregnancy chances gradually decline after age 35 but remain viable with personalized protocols and advanced laboratory techniques.

Does Olive Fertility Centre treat single women seeking fertility treatment? expand_more

Olive Fertility Centre explicitly supports single women who wish to become parents, offering tailored pathways that include egg freezing, intrauterine insemination (IUI) with donor sperm, and full IVF cycles using donor eggs or the patient’s own eggs. The clinic’s “Single Parent by Choice” program provides comprehensive counseling, fertility testing, and personalized treatment plans to address each individual’s reproductive goals. Patients receive the same level of multidisciplinary care—including access to reproductive endocrinologists, embryologists, and wellness services—as couples, ensuring a supportive and inclusive environment for solo family‑building journeys.

What IVF laboratory technology does Olive Fertility Centre use? expand_more

Olive Fertility Centre operates a state‑of‑the‑art IVF laboratory that incorporates blastocyst culture, time‑lapse embryo monitoring, and vitrification for rapid egg and embryo freezing. The lab utilizes high‑precision incubators and micromanipulation equipment for ICSI, and adheres to CFAS‑certified quality standards to ensure consistent embryo development. In addition, the centre’s preimplantation genetic testing workflow is supported by next‑generation sequencing platforms, enabling comprehensive PGT‑A, PGT‑M, and PGT‑SR analyses. These technologies, combined with rigorous embryologist training and continuous quality‑control audits, underpin the clinic’s high pregnancy and live‑birth rates.

Does Olive Fertility Centre offer egg donation for IVF treatment? expand_more

Yes, Olive Fertility Centre provides a comprehensive donor‑egg program that includes both anonymous and known donors sourced from reputable egg‑bank partners in the United States, the Pacific Northwest, and Asia. Donors undergo extensive medical, genetic, and psychological screening, and patients can review detailed donor profiles to select a match that aligns with their preferences. The clinic reports a live‑birth rate of approximately 50 % per embryo transfer using frozen donor eggs, which is comparable to outcomes with fresh donor cycles. Olive’s coordinated approach ensures seamless fertilization, embryo culture, and single‑embryo transfer, maximizing the chance of a successful pregnancy with donor gametes.

Who are the fertility doctors and specialists at Olive Fertility Centre? expand_more

Olive Fertility Centre’s medical team is led by co‑founders Dr. Beth Taylor, MD, FRCSC, and Dr. Jason Hitkari, MD, FRCSC, both renowned reproductive endocrinologists and clinical professors at the University of British Columbia. The clinic also includes Dr. Gary Nakhuda, MD, FACOG, an expert in polycystic ovary syndrome, recurrent pregnancy loss, and embryology technology, and Dr. Al Yuzpe, MD, MSc, FRCOG, a senior reproductive endocrinologist who pioneered IVF in Canada. Additional specialists comprise Dr. Kristy Cho, Dr. Niamh Tallon, Dr. Areiyu Zhang, Dr. James Graham (Victoria), Dr. Shaun Tregoning (Surrey), and Dr. Katherine Wise, Dr. Kim Daniel, and Dr. Glenn Benoit (Kelowna). Together, this multidisciplinary team provides comprehensive fertility assessment, IVF, ICSI, donor‑egg programs, and LGBTQ2SIA+ family‑building services, supported by a dedicated staff of embryologists, nurses, and patient coordinators.

What is the history and background of Olive Fertility Centre? expand_more

Olive Fertility Centre was founded in 2013 by Dr. Beth Taylor and Dr. Jason Hitkari after their tenure at Genesis Fertility Centre. Since its inception, Olive has grown into a national leader with locations in Vancouver, Victoria, Kelowna, Surrey, and Prince George, serving thousands of patients across British Columbia. The clinic’s reputation is built on decades of combined experience among its founders—Dr. Taylor’s career began in 1998 and Dr. Hitkari served as past president of the Canadian Fertility and Andrology Society. Olive’s laboratory has earned CFAS compliance certification, and the centre has been recognized for its contributions to public IVF funding initiatives and LGBTQ2SIA+ inclusive care.

Does Olive Fertility Centre provide fertility treatment for same-sex couples? expand_more

Olive Fertility Centre has a dedicated LGBTQ2SIA+ family‑building program that has been serving gender‑ and sexually‑diverse patients for over 20 years. The clinic offers inclusive options such as intrauterine insemination (IUI) and IVF for female‑only couples, including Shared IVF where one partner provides eggs and the other carries the pregnancy. Male‑only couples can access donor‑egg IVF combined with gestational‑carrier (surrogacy) arrangements, and the centre coordinates all legal and medical aspects of third‑party reproduction. Staff receive ongoing training in gender‑affirming care, and the clinic provides gender‑neutral facilities and counseling to ensure a respectful, supportive experience for same‑sex families.

What are the IVF success rates at Olive Fertility Centre? expand_more

Olive Fertility Centre consistently reports IVF pregnancy rates that exceed the national averages for every age group, positioning the clinic among the highest‑success IVF providers in North America. All reported outcomes are based on single‑embryo transfers (SET) using the patient’s own eggs and are audited to meet Canadian Fertility and Andrology Society (CFAS) reporting standards. While exact percentages vary by age, the centre’s data show that patients under 35 typically achieve pregnancy rates above 55 % per transfer, with a gradual decline in older cohorts that still remains above the Canadian benchmark of 30 % for women over 40. These results reflect the clinic’s advanced laboratory protocols, personalized stimulation plans, and extensive experience with frozen embryo transfers, which together maximize the chance of a successful pregnancy.

What fertility treatments and services does Olive Fertility Centre offer? expand_more

Olive Fertility Centre delivers a full spectrum of assisted reproductive technologies, including in‑vitro fertilization (IVF) with optional intracytoplasmic sperm injection (ICSI), intrauterine insemination (IUI), and controlled ovarian super‑stimulation. The clinic also provides egg freezing, donor‑egg IVF, sperm donation, and gestational‑carrier (surrogacy) programs. Advanced reproductive services feature preimplantation genetic testing for aneuploidy (PGT‑A), monogenic disorders (PGT‑M), structural rearrangements (PGT‑SR), and the Endometrial Receptivity Array (ERA) to optimize embryo transfer timing. Complementary offerings include fertility‑wellness programs such as acupuncture, mindfulness, diet counseling, and yoga, as well as specialized support for single parents, LGBTQ2SIA+ families, and 2SLGBTQIA+ individuals seeking inclusive family‑building options.

Contact

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Phone +1 604-559-9950

location_on

Address 555 W 12th Ave #300, Vancouver, BC V5Z 3X7, Canada (Find on Google Maps) open_in_new

schedule

Opening Hours

Monday: 7:15 AM – 4:00 PM
Tuesday: 7:15 AM – 4:00 PM
Wednesday: 7:15 AM – 4:00 PM
Thursday: 7:15 AM – 4:00 PM
Friday: 7:15 AM – 4:00 PM
Saturday: 7:15 AM – 3:00 PM
Sunday: 7:15 AM – 3:00 PM

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