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Nevada Center for Reproductive Medicine

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About Nevada Center for Reproductive Medicine

Nevada Center for Reproductive Medicine is a reproductive endocrinology and infertility clinic located in Reno, Nevada, specializing in personalized, compassionate fertility care for individuals, couples, and LGBTQ+ families seeking to build their families. With 25 years of experience and the distinction of being Northern Nevada’s only fully accredited fertility clinic, NCRM offers a comprehensive suite of services including IVF, ICSI, egg freezing, egg donation, surrogacy, comprehensive fertility testing, onco‑fertility preservation, and tailored treatment plans for diverse family‑building needs. The clinic boasts an IVF success rate up to 20 % above the national average, a 4.9‑star Facebook rating, and a world‑class laboratory led by Dr. Gnanaratnam Girtharan, whose expertise in micromanipulation and embryo vitrification underpins the high success outcomes. The multidisciplinary team—board‑certified Reproductive Endocrinology specialist Dr. Scott Whitten, Nurse Practitioner Jennifer Lassi, PA‑C Jonna Collins, and dedicated embryologists—prioritizes patient safety, respect, and transparent communication, creating individualized care pathways. In addition to clinical excellence, NCRM provides extensive patient support through a resource library, educational guides, and compassionate counseling, ensuring patients feel informed, confident, and supported throughout every step of their fertility journey.

Why choose Nevada Center for Reproductive Medicine?

  • check_circle Expert Medical Staff

    Patients frequently praise Dr. Whitten and Dr. Foulke for their expertise and supportive approach throughout the infertility treatment process. Many report successful pregnancies under their care, highlighting the doctors' ability to explain procedures thoroughly and provide reassurance during difficult times.

  • check_circle Compassionate Nursing Staff

    The nursing staff at NCRM often receives high marks for their kindness, knowledge, and responsiveness. Patients express gratitude for the bedside manner exhibited by the nurses, asserting that their prompt communication and emotional support make navigation through treatment easier during stressful times.

  • check_circle Clean and Comfortable Facility

    Reviewers note that the clinic maintains a clean, welcoming environment, which helps to ease the anxiety often associated with fertility treatments. The pleasant waiting area and professional setting contribute positively to the overall patient experience.

  • check_circle Strong Communication from Some Staff

    Several patients report having a satisfactory experience with specific staff members who provide timely and informative responses to queries about treatment, billing, and care protocols. This level of communication is crucial for patients managing the emotional and logistical challenges of fertility treatments.

  • check_circle Flexible Financing Options

    NCRM reportedly goes above and beyond in attempting to help patients with financial concerns associated with treatments. Many reviews note that the clinic offers various payment plan options, which may alleviate some financial burden for potentially strained families.

What to watch out for at Nevada Center for Reproductive Medicine?

  • warning Lack of Empathy and Support

    Many patients describe experiences where they felt brushed aside or viewed merely as financial clients rather than individuals facing emotional challenges. This lack of empathy can significantly affect patients already navigating a vulnerable time in their lives.

  • warning Inconsistent Doctor Availability

    Several reviews indicate that patients faced difficulties in consistently seeing Dr. Whitten, instead treated by resident physicians whose skills were questioned. The unpredictability in access to the primary doctor may contribute to a sense of dissatisfaction.

  • warning Poor Communication and Follow-Up

    Many clients reported issues with the clinic's communication, particularly regarding test results and scheduling. A lack of follow-up can leave patients feeling anxious and unsupported during times of uncertainty.

  • warning Perceived Financial Motivation

    Numerous patients voiced concerns that the clinic prioritizes profit over patient care, referring to aggressive financial practices and upselling of treatments, which detracts from the overall patient experience.

  • warning Frustrating Appointment Scheduling

    Patients express frustration over lengthy wait times for appointments and unexpected changes in billed services, which can be both confusing and financially taxing. Efficient scheduling is vital in a clinic where timely treatment can significantly impact success rates.


Nevada Center for Reproductive Medicine - Patient Reviews

4.1

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Krista K*****

3 months ago

star star star star star
NCRM was amazing! We were running out of hope and decided to try them out. They explained every step and the staff was very friendly, caring and supportive. They are like family. I would recommend them to anyone going through infertility.
J

Jamie W*****

7 months ago

star star star star star

Super friendly staff assisted in IVF transfer with success.

All the staff is super friendly and make you feel super comfortable! This process wasn't easy but with their assistance and support we made it through the transfer. I highly recommend The nevada center for Reproductive Medicine if you are seeking assistance with having a baby.
L

Laura W*****

7 months ago

star star star star star

Patient experienced illegal practice, filed a complaint, received a good faith estimate.

UPDATE: I filed a complaint with CMS and recommend that you do too, it is illegal to not give self pay patients a good faith estimate, regardless of the cost of the bill. I received a GFE (good faith estimate) at the Northern CA Fertility …
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Jess*****

8 months ago

star star star star star

First IVF consult was a positive experience. Dr. Whitten was thorough and had great bedside manners. His staff was also very helpful.

Had our first consult with Dr. Whitten today and all around a really great experience. He was thorough and had great bedside manners. He explained everything in detail and discussed expectations for next steps. His entire staff was very …
K

Katherine*****

1 year ago

star star star star star

Patient experienced poor service at IVF monitoring practice in San Francisco, including lack of sanitation protocols and misleading behavior from staff. The patient ultimately had a miscarriage.

I came to this practice to have monitoring done because I received IVF at a clinic in San Francisco. Just needed weekly ultrasounds and bloodwork. Week 1, everything went great. The lady that does ultrasounds is wonderful. Love her. Even gave me printouts of my ultrasounds on week one and 2. Also brought my husband because I feel better with him there. Now when it comes to blood draws. I’m a hard draw. I’m completely opaque covered in tattoos. Thankfully I’m a phlebotomist with 20 years experience and we have all practiced on each other enough to know where the good veins are. So I show every single person who draws my blood where the good vein is so they don’t go for the one that looks good and miss.. because it rolls. Nobody in all this time has ever had an issue with this. Day 1 the girl was lovely and listened. Husband was there Day 2 the girl listened but she seemed upset that I told her where to stab. No biggie.. she listened. Husband was also there. Day 3 I come in and the girl in the ultrasound is being different. Still nice but distant. Just thought she was having an off day. No big deal. We all do. Go to get blood drawn. It’s a different girl. I explain to her where the vein is. She said “well I’m gonna do it where I want and it’ll be fine” so I let her and she missed. She also didn’t have a glove on. Instead of putting on a glove to clean me she proceeded to clean me with her ungloved hand. I jerked back… of course because that’s gross. Where are the universal precautions?! She then went to poke me again and I pulled back. She said she was going to get her supervisor. Her supervisor, Michelle, came in also without a glove on, with acrylic chipped nails, and touched my vein… with no glove.. where it was bleeding. And I said “no” and she said “I was a paramedic, I know what I’m doing”.. and then drew my blood. When I left I asked the girl at the checkout counter to please note that I would like the girl who initially did my blood draws to do them from now on. When I left I called and spoke with my clinical coordinator and she instructed me to call and report this to the office manager. I did so and I was even really nice about it and asked if I could just please not have those people and if they could please maybe explain to them that that’s not sanitary and they can cause an infection like that. It seemed like the conversation went well. A bit later my doctor called me and told me that I was banned from the clinic and that the clinical supervisor told my coordinator that I took the needle out of their hand and tried to stab my self. They also said that they had me on video on two different appointments trying to take the “butterfly” away from them. First, a butterfly was never used on me. Second, my husband was there to witness the first two appointments and he can verify that’s a lie. Third, we tried to obtain said video and miraculously they couldn’t give it to us. So.. because I didn’t want to have a hard pregnancy and drive the long distance to Sacramento with an Ivf baby in my uterus I called to apologize to Michelle the office manager. Even though I knew I wasn’t in the wrong. I didn’t want to put any more pressure on my body. I sat in a room with my husband and my grandma on speaker phone and hey listened to her tell me that she sanitized her hands outside the room and that it was okay that sometimes they don’t use a glove because they need to find the vein. I apologized and she said she would talk to her office manager and everything would be great. No.. she called my coordinator and told her so called her and threatened her and threatened to have the business shut down. My coordinator is still as of this very moment trying to get these recordings… That never happened and I was always really kind to everyone in there.. Anyway.. fast forward a couple weeks.. I’ve had a miscarriage. This place is awful. I cannot imagine working in a place where women go for help and then treating them like actual garbage. All for what? Because you have monopoly?

Nevada Center for Reproductive Medicine - FAQ

smart_toy AI-generated based on information from the clinic's website

Who are the fertility doctors and specialists at Nevada Center for Reproductive Medicine? expand_more
Nevada Center for Reproductive Medicine’s medical team is led by Dr. Scott Whitten, a board‑certified subspecialist in Reproductive Endocrinology and Infertility who serves as the clinic’s primary fertility specialist. Complementing Dr. Whitten are Jennifer Lassi, NP, a board‑certified Nurse Practitioner with extensive women’s health and fertility expertise, and Jonna Collins, PA‑C, a physician assistant with over a decade of experience in reproductive physiology and patient‑centered care. The laboratory is overseen by Gnanaratnam Girtharan, the IVF Laboratory Director, who brings more than 15 years of expertise in micromanipulation, ICSI, embryo biopsy, and vitrification. Together, this multidisciplinary team delivers comprehensive assisted reproduction services from diagnosis through embryo transfer.
Does Nevada Center for Reproductive Medicine offer egg donation for IVF treatment? expand_more
Yes, Nevada Center for Reproductive Medicine provides a comprehensive egg donation program for IVF cycles. The clinic maintains an in‑house donor egg bank and also works with known donors and external egg banks to match recipients with suitable donor eggs. All donor eggs undergo thorough medical and genetic screening before use, and the IVF process includes fertilization with donor sperm (if needed), embryo culture, and embryo transfer. The program is designed to support patients with diminished ovarian reserve, advanced maternal age, or genetic concerns, offering a high pregnancy rate with donor eggs.
What is the history and background of Nevada Center for Reproductive Medicine? expand_more
Founded in 1999, Nevada Center for Reproductive Medicine has more than 25 years of experience as the only fully accredited fertility clinic in Northern Nevada. Over its history, the clinic has helped thousands of patients achieve parenthood and has earned a 4.9‑star rating on Facebook. It is accredited by the American Society for Reproductive Medicine and adheres to stringent laboratory standards, positioning it among the top IVF centers nationwide. The clinic’s growth reflects a commitment to compassionate, evidence‑based fertility treatment and continuous innovation in assisted reproduction.
What are the IVF success rates at Nevada Center for Reproductive Medicine? expand_more
Nevada Center for Reproductive Medicine reports that its IVF cycles achieve pregnancy rates that are roughly 20% higher than the national average, reflecting the clinic’s strong track record in assisted reproduction. This advantage is driven by personalized in vitro fertilization protocols, meticulous embryo culture, and a high‑quality laboratory environment. The clinic’s success is further supported by a 4.9‑star rating on Facebook and more than 25 years of experience building families. While age‑specific data are not published, the overall uplift in success demonstrates the effectiveness of the clinic’s fertility treatment approach across a broad patient population.
Does Nevada Center for Reproductive Medicine provide fertility treatment for same-sex couples? expand_more
Nevada Center for Reproductive Medicine explicitly supports same‑sex couples and offers tailored fertility treatment options. For lesbian couples, the clinic provides intrauterine insemination, IVF, and reciprocal IVF (shared IVF) where one partner supplies the eggs and the other carries the pregnancy. Gay male couples are offered donor egg IVF combined with gestational carrier (surrogacy) services, including full coordination of egg donor selection and surrogate screening. The clinic’s LGBTQ+ inclusive approach also extends to transgender and non‑binary patients, offering egg, sperm, and embryo freezing as part of a personalized assisted reproduction plan.
What fertility treatments and services does Nevada Center for Reproductive Medicine offer? expand_more
Nevada Center for Reproductive Medicine provides a full spectrum of fertility treatments and services, including conventional IVF and the Gentle IVF protocol that uses oral medication to reduce injections while maintaining comparable pregnancy outcomes. The clinic also offers intrauterine insemination (IUI), comprehensive male infertility evaluation and treatment, and egg freezing for fertility preservation. Specialized services include donor egg IVF, gestational carrier (surrogacy) coordination, preimplantation genetic testing (PGT‑A, PGT‑M, PGT‑SR) with embryo biopsy, and recurrent miscarriage evaluation. All procedures are supported by a dedicated team of reproductive endocrinologists, embryologists, and nursing staff to ensure optimal embryo development and successful embryo transfer.
What IVF laboratory technology does Nevada Center for Reproductive Medicine use? expand_more
The IVF laboratory at Nevada Center for Reproductive Medicine utilizes advanced assisted reproduction technologies, including intracytoplasmic sperm injection (ICSI) for precise sperm‑egg fertilization and embryo biopsy for preimplantation genetic testing. Embryos are cultured in a controlled environment and cryopreserved using vitrification, a rapid‑freezing method that preserves blastocyst viability. The lab also employs micromanipulation techniques for ICSI and embryo handling, and follows rigorous quality management systems overseen by Laboratory Director Gnanaratnam Girtharan. These technologies together support high‑quality embryo development and consistent pregnancy rates across fresh and frozen embryo transfer cycles.

Contact

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Phone +1 775-828-1200
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Address 645 Sierra Rose Dr #205, Reno, NV 89511, USA (Find on Google Maps) open_in_new
schedule
Opening Hours
  • Monday: 7:00 AM – 4:00 PM
  • Tuesday: 7:00 AM – 4:00 PM
  • Wednesday: 7:00 AM – 4:00 PM
  • Thursday: 7:00 AM – 4:00 PM
  • Friday: 7:00 AM – 4:00 PM
  • Saturday: Closed
  • Sunday: Closed

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