MIG – Modern Gynecology & Reproductive Health
Tennessee, United States
About MIG – Modern Gynecology & Reproductive Health
Modern Gynecology & Reproductive Health is a comprehensive women’s health and aesthetic clinic located in Midtown Memphis, Tennessee (1407 Union Ave, Suite 1401), specializing in integrated gynecologic, reproductive, and gender‑affirming care. Led by Dr. Susan Lacy, MD, FACOG—a board‑certified obstetrician‑gynecologist and Johns Hopkins graduate—the practice offers a full spectrum of services including bioidentical hormone replacement therapy, menopause management, contraception, pap smears, treatment of irregular bleeding and PCOS, as well as transgender hormone therapy, personalized wellness programs, and cutting‑edge aesthetic procedures such as platelet‑rich plasma, exosome‑based hair restoration, Opus Plasma skin resurfacing, Botox, and lip fillers. Unique to the clinic is its “MORE” philosophy that blends medical expertise with aesthetic enhancement, providing telehealth visits for convenience and a warm, inclusive environment that welcomes patients of all ages and gender identities. The multidisciplinary team emphasizes empathetic, compassionate care, coordinated with extensive insurance acceptance and dedicated patient‑support services—including same‑day appointments for urgent concerns, comprehensive education through a regularly updated blog, and proactive mental‑health resources—ensuring each individual receives personalized, evidence‑based treatment in a supportive setting.
Why choose MIG – Modern Gynecology & Reproductive Health?
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Compassionate Care
Patients often highlight Dr. Lacy's compassionate approach, noting her willingness to listen to concerns and offer supportive advice during emotional times. This empathetic care fosters a trusting physician-patient relationship, making patients feel valued.
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Professional Staff
The staff consistently receives high marks for professionalism and friendliness, with numerous reviews indicating that they treat patients with respect and attentiveness, enhancing the overall experience at the clinic.
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Thorough Examinations
Reviews frequently mention Dr. Lacy's thoroughness in examinations, where she takes the time necessary to ensure each patient feels heard and understood, addressing their medical needs without rushing through visits.
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Clean and Welcoming Environment
The clinic is praised for its clean, cozy atmosphere, contributing to a relaxing experience for patients. This environment is particularly beneficial for those who may feel anxious about medical visits.
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Accessibility and Affordability
Dr. Lacy has been commended for her willingness to discuss financial concerns and offer solutions, such as reducing out-of-pocket costs, making her care more accessible to patients facing economic hardships.
What to watch out for at MIG – Modern Gynecology & Reproductive Health?
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Poor Communication
A predominant criticism revolves around the clinic's communication practices. Numerous patients report difficulty in receiving timely updates on test results, often feeling ignored with unanswered calls and unreturned messages leading to considerable frustration.
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Prescription Management Issues
Patients have expressed significant dissatisfaction with prescription management, citing instances where medications were not called in on time or where refills required excessive follow-ups. This lack of organization can severely impact patient care.
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Logistics and Scheduling Problems
Several clients report logistical challenges, including extended wait times before appointments and difficulty obtaining essential follow-up services, which adversely affects the patient experience and undermines confidence in the clinic.
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Inconsistency in Care
Despite positive individual experiences, the inconsistency in patient care and the overall workflow of the clinic have left some patients feeling neglected, raising concerns about the reliability of ongoing treatment and support.
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Efficiency Concerns
Patients frequently mention inefficiencies in office operations, such as unnotified office closures or extended wait periods for appointments, indicating a need for improved management to enhance patient satisfaction.
MIG – Modern Gynecology & Reproductive Health - Patient Reviews
4.7
Shelby*****
4 weeks ago
H*****
2 months ago
Dereque S*****
4 months ago
Dr. Lacy listened, approached with compassion, and related migraines to hormones, providing effective treatment.
Peggy *****
2 years ago
Sharon L*****
2 years ago
MIG – Modern Gynecology & Reproductive Health - FAQ
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What fertility treatments and services does Modern Gynecology & Reproductive Health offer? expand_more
Who are the fertility doctors and specialists at Modern Gynecology & Reproductive Health? expand_more
Contact
- Monday: 8:30 AM – 5:00 PM
- Tuesday: 8:30 AM – 5:00 PM
- Wednesday: 8:30 AM – 5:00 PM
- Thursday: 8:30 AM – 5:00 PM
- Friday: 8:30 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
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