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MCRM Fertility

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United States

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Egg Donation , Embryo donation , Gender Selection , Genetics , ICSI , Insemination (IUI) , Social Freezing , Spermbank , Surrogacy

Open

4.5

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About MCRM Fertility

MCRM Fertility is a comprehensive reproductive endocrinology clinic located in St. Louis, Missouri (Chesterfield) and Tulsa, Oklahoma, specializing in personalized family‑building solutions for individuals and couples of all backgrounds and gender identities; the practice focuses on advanced IVF, IUI, fertility preservation, third‑party reproductive options and a robust Egg Donor Program. Core services include full diagnostic testing (semen analysis, DNA fragmentation), state‑of‑the‑art embryology with award‑winning laboratory technology such as embryoscope time‑lapse incubators and nanobead sperm selection, and a dedicated personal fertility coach who guides patients from the first consultation through treatment. Unique features include the Fertility Access Initiative offering up to $2,000 savings on IVF and egg‑freezing packages, transparent pricing with no insurance requirement, and flexible financing through PatientFi and CapexMD with no credit impact. The clinic highlights “excellent IVF success rates” derived from years of streamlined protocols, and its multidisciplinary team of reproductive endocrinologists, embryologists, nurses and financial counselors emphasizes compassionate, evidence‑based care. Comprehensive patient support extends to financial counseling, travel and hotel coordination, a Learning Center, patient‑education events, and ongoing emotional resources, ensuring each patient feels informed, respected and fully supported throughout their journey to parenthood.

Why choose MCRM Fertility?

check_circle Compassionate Medical Team
Dr. Alexander, Dr. Ahlering, and Dr. Aubuchon provide thorough explanations, empathetic counseling, and adaptable treatment plans that have resulted in multiple successful pregnancies, including first‑cycle IVF successes. Their willingness to answer detailed questions and adjust protocols is consistently highlighted.
check_circle Responsive Support Staff
Coordinators such as Lauren Healey, Kay, and Maggie, along with nursing staff, deliver timely phone and portal communication, personalized emotional support, and clear guidance on medication and appointments. Patients report feeling cared for from the initial consultation through delivery.
check_circle Clean, Comfortable Facilities
The clinic environment is described as clean, inviting, and less hospital‑like, with efficient check‑in processes and painless sonohysterograms performed by staff like Laura Anderson. The comfortable setting eases patient anxiety during procedures.
check_circle High Success Rates
Many patients achieve pregnancy after a single IVF cycle, successful IUI attempts, and reciprocal IVF for same‑sex couples, indicating effective clinical outcomes. Success stories span first‑time parents to those expanding their families.

What to watch out for at MCRM Fertility?

warning Billing and Insurance Mismanagement
Patients encounter unexpected $20,000 out‑of‑pocket demands, missing prior authorizations, incorrect invoices, and prolonged delays in refunds despite repeated follow‑up. Financial statements often lack clear explanations, leading to stress and distrust.
warning Communication Gaps
Repeated missed calls, unreturned messages, and appointment confirmation errors are reported, including instances where patients were scheduled at the wrong location or left without a response from staff like Casey Tiepelman. These gaps hinder timely care coordination.
warning Perceived Age Bias and Rushed Care
Patients over 35 describe feeling repeatedly reminded of their age and experiencing rushed phlebotomy, with some describing the phlebotomist’s attitude as uncaring. The sense of being treated as a number rather than an individual is noted.
warning Clinical Errors and Safety Concerns
Incidents of severe internal bleeding after fainting, incorrect medication instructions, and misdiagnoses such as an inaccurate PCOS assessment have been documented. These safety concerns highlight the need for stricter clinical oversight.

MCRM Fertility - Patient Reviews

4.5

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Michelle Ne*****

2 months ago

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We had a wonderful experience with Dr. Aubuchon and all the staff at MCRM. Struggling with fertility is never an easy experience and we were so grateful to have such an amazing and kind team with us every step of the way. IVF is a very overwhelming process but Dr. Aubuchon and team were with us every step of the way answering questions and holding my hand as I cried on multiple occasions. After 2 embryo transfers we finally got our beautiful baby girl. Finally having her with us has made everything worth it!

Bridget Br*****

2 months ago

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My wife and I underwent several IUIs and eventually received donated embryos. Our second transfer in Aug2023 resulted in our baby girl and we are excited to start the process again soon to continue building our family! Our nurse coordinator, Lauren, was responsive, thorough, and understanding. She answered all of our questions without ever making us feel like we were a burden. Additionally, all of the nurses who prepare you for appointments were always kind and friendly. Our financial coordinator, Katie, walked us through the entire process with so much empathy and care. When our first transfer was unsuccessful she made an effort to see us for every blood draw visit. She brought light and levity to a very stressful time. We're excited to see our team again and for them to help us build our family!

Megan Ro*****

2 months ago

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Lisa at the front registration desk is the first person you’ll meet… she’s AMAZING! Be nice to her!!! The nursing staff, phlebotomy and the anesthesia group are all top notch! And even though you don’t see the doctors much but they are all so wonderful!

Madelyn P*****

2 months ago

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I am a previous patient of this fertility clinic. I asked my doctor about the possibility of me having endometriosis due to my symptoms and infertility. I was told that my tubes were open, so endometriosis was unlikely. I was quickly labeled with “unexplained infertility,” and we began the IUI process. After being brought to the ER following my second IUI due to complications, I was told IVF was my only option. We completed the IVF consultation, but I didn’t feel good about it and never returned to the clinic. Fast forward to June of 2025, I finally found a specialist not affiliated with MCRM who performed a laparoscopic procedure that uncovered severe, deep infiltrating, stage 4 endometriosis. (Turns out my “unexplained infertility” wasn’t so unexplained.) I am already facing the possibility of needing another surgery less than a year after my last due to how advanced my disease had become over the years. If you are someone who is labeled as having “unexplained infertility,” I would strongly encourage seeking a second opinion before proceeding.

LaTesha Sh*****

2 months ago

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I have been dealing with this fertility center for almost two years, and the experience has been exhausting, disorganized, and deeply disrespectful of patients’ time, bodies, and finances. After an initial visit where I completed vitals, questionnaires, and interviews, I was told I’d be contacted when needed. What followed was nearly two years of repeated scheduling and cancellations. I was told at different points that they had too many donors, that they were “not needing Black donors at this time,” and later that there was suddenly a “big need for Black donors.” This constant back-and-forth created false urgency and wasted time. I was placed on a December cycle last year but was never contacted with dates or instructions, so nothing moved forward. Then I was contacted again months later asking if I was still interested due to donor shortages. At that point, I had recently had a non-hormonal IUD placed. Dr. Jacob told me it had to be removed, and he removed it while I was actively on my period (period started 11/29, IUD removed 12/2). He then prescribed progestin-only birth control pills (POPs), which were out of stock at Walgreens, delaying my start until 12/5 — after my period had already ended. This poor timing was never properly addressed. I was placed on POPs, ran out, and requested more birth control prior to my scan. Dr. Jacob said he could prescribe more but questioned whether my insurance would cover it, despite the fact that this medication was required for their donation protocol. I ultimately had to pay out of pocket for the birth control and was told I would be refunded if I had to pay. While the amount was small, I was never reimbursed, and patients should not be expected to front money or rely on their own insurance for medications required by a fertility clinic. He also stated that any birth control brand would work, which made it clear that I never needed to have my IUD removed in the first place — an unnecessary intervention that disrupted my body and cycle. Egg donation also requires frequent appointments, making it extremely difficult to maintain regular employment, yet compensation is only $5,000 total, with $1,000 withheld for six months contingent on compliance. This structure feels exploitative given the demands placed on donors. At my most recent appointment, Dr. Jacob performed an ultrasound and told me I had a cyst, brushed past it, counted follicles, then abruptly said the entire cycle was canceled because of the cyst. He minimized it as “just a cyst,” yet said it was serious enough to disqualify me from donating. I was told to wait for another period and rescan in a month. Naturally, I was alarmed. There was no clear explanation, reassurance, or urgency. As I was leaving the exam room, Dr. Jacob shouted across the office asking if I had scheduled an OB-GYN appointment — while I was still sitting in his clinic. If it was urgent, it should not have been dismissed. If it wasn’t urgent, canceling everything made no sense. The front desk then ran after me asking whether I wanted them to rescan me or go to my own doctor — clearly attempting to keep me in their donor pipeline. I declined and asked to be removed from their list. When I asked whether the IUD removal could have contributed to the cyst, I was told “possibly.” This entire experience reflects poor medical management, inconsistent communication, unnecessary interventions, broken promises, and a lack of respect for patients’ time, finances, and health. After nearly two years of being strung along, I would strongly advise anyone — especially Black women — to think twice before trusting this center.

Contact

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Phone +1 636-778-9899

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Address 17300 N Outer 40 Rd #101, Chesterfield, MO 63005, USA (Find on Google Maps) open_in_new

schedule

Opening Hours

Monday: 8:00 AM – 4:00 PM
Tuesday: 8:00 AM – 4:00 PM
Wednesday: 8:00 AM – 4:00 PM
Thursday: 8:00 AM – 4:00 PM
Friday: 8:00 AM – 4:00 PM
Saturday: Closed
Sunday: Closed

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