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Home / Poland / Warsaw / Klinika Bocian Warszawa

Klinika Bocian Warszawa

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Warsaw, Poland

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About Klinika Bocian Warszawa

Klinika Bocian, located in Warsaw's Śródmieście, specializes in infertility treatment, gynecology, and obstetrics, offering a range of services including in vitro fertilization (IVF), artificial insemination, semen analysis, and genetic testing. The clinic is staffed by experienced specialists, certified embryologists, and skilled medical professionals who utilize state-of-the-art equipment to ensure a high standard of care. It also operates under a municipal program for IVF reimbursement, providing financial support for eligible residents. With a strong reputation for individualized patient care, the clinic has successfully helped numerous couples achieve pregnancy. Additionally, there are two facilities in Warsaw, with the second location geared toward male infertility diagnostics and featuring comfortable examination rooms equipped with ultrasound technology. The clinic aims to provide thorough fertility assessments and tailored treatment plans for each patient.

Why choose Klinika Bocian Warszawa?

  • check_circle Empathetic and supportive staff

    Patients consistently rave about the compassionate and understanding nature of the staff at Bocian Clinic. The warmth shown by nurses and consultants creates a comforting atmosphere that helps ease the emotional burdens faced by individuals seeking assistance with infertility. Many highlight specific staff members, like Mrs. Nelle, who provide personalized support that significantly enhances the overall experience.

  • check_circle Successful treatments and positive outcomes

    Numerous reviews indicate successful treatment outcomes at Bocian Clinic, with many patients realizing their dreams of becoming parents after receiving care. The clinic is recognized for its professionalism in handling complex cases and guiding clients through each step of the process, fostering confidence in their treatment plans.

  • check_circle Well-equipped and organized facility

    The clean, organized, and well-equipped clinic offers a comfortable setting for patients. Efficient service and modern facilities create an environment conducive to treatment, free from the common delays often experienced at other clinics, allowing for a smooth patient experience.

  • check_circle Individualized care and attention

    Patients appreciate the tailored approach to treatment. The staff at Bocian Clinic takes time to listen to individual concerns and offers personalized recommendations and support, which is particularly beneficial for patients navigating the complex world of infertility treatments.

  • check_circle Bilingual services offered

    The ability to communicate in multiple languages, including English, significantly aids international patients seeking treatment. This improves accessibility and makes the clinic a favorable choice for non-native speakers looking for quality fertility care.

What to watch out for at Klinika Bocian Warszawa?

  • warning Pressure for financial commitments

    Some patients express discomfort regarding the clinic's approach to financial discussions, feeling pressure to commit to expensive treatments without sufficient evaluation of their medical issues. This concern may lead to a sense of distrust and dissatisfaction among patients who expect a more thorough examination of their needs.

  • warning Inconsistent customer service

    Several reviews point to instances of poor customer service, such as rude staff interactions, miscommunication regarding appointment scheduling, and lack of follow-up. These issues detract from the otherwise positive experience and highlight potential areas for improvement in patient relations.

  • warning Quality control concerns with treatment outcomes

    Critiques regarding the quality of embryos produced during treatments have surfaced, with a few patients expressing dissatisfaction with the clinic’s results compared to other facilities. The perception of inadequate quality can lead to concerns about the efficacy of the procedures undertaken at Bocian Clinic.

  • warning Lack of responsiveness to patient inquiries

    A number of patients voiced frustrations about slow or nonexistent responses from staff when inquiries were made, particularly around crucial treatment decisions. This lack of responsiveness can lead to anxiety and uncertainty for patients already dealing with the sensitive issue of fertility.

  • warning Limited parking and accessibility issues

    Patients have highlighted logistical challenges, such as the absence of parking facilities, making it inconvenient to access the clinic. This can be especially frustrating for those undergoing multiple visits as part of their treatment plan, detracting from the overall patient experience.


Prices

Initial Consultation

120 EUR

POPULAR

IVF Treatment

2500 EUR

Egg Donation

4220 EUR

Prices are indicative only. The clinic will provide the exact price upon request.


Klinika Bocian Warszawa - Patient Reviews

4.3

star star star star star
O

O*****

2 weeks ago

star star star star star
Klinika nie była dla nas odpowiednia ze względu na rozbieżności w reklamowanych usługach. Strona internetowa kliniki miała pozytywne recenzje i obiecywała przejrzyste ceny i wygodną obsługę. 1. Nie ma możliwości porozmawiania z rosyjskojęzycznym konsultantem w recepcji. Sekcja kontaktowa zawiera jeden numer kontaktowy, ale nie ma dedykowanej linii. Nawet jeśli twierdzą, że się z Tobą skontaktują, jest to pusta obietnica. Nikt nie oddzwoni. 2. Ceny usług na stronie internetowej nie są przejrzyste, a klinika nie bierze strony klienta, jeśli wystąpi błąd w kalkulacji. W naszym przypadku pobrano od nas opłatę po raz drugi za usługę, która była wliczona w początkową konsultację. Nikt nas nie poinformował o obowiązkowej 30-dniowej wizycie. 3. Proszę również zwrócić uwagę na stan techniczny: Odwiedziłem klinikę w styczniu i nie mogłem skorzystać z toalety, ponieważ zamek nie działał. Kiedy wróciłem w lutym, również nie działał. Osoby czekające w kolejce również nie mogły skorzystać z toalety. Co więcej, wieszak na ubrania przy wejściu przewrócił się, gdy wieszaliśmy na nim rzeczy. Sprawia to pewne niedogodności i negatywnie wpływa na ogólne wrażenie z kliniki. Mieliśmy duże nadzieje na dobrą obsługę, ale się zawiedliśmy.
K

K*****

3 weeks ago

star star star star star
Super mila obsługa.
B

Barbara Micha*****

4 weeks ago

star star star star star
Obsługa recepcji to totalna porażka. Partner zadzwonił zapisać się na badanie, na wstępie powiedział że bardzo słabo Panią słyszy na co Pani go zlekceważyła. Była od samego początku rozmowy przepotężnie nieprzyjemna, na każde zadane pytanie odpowiadała chamsko i arogancko.
Myślę że jest to miejsce do którego dzwonią ludzie z różnymi problemami i absurdem jest obsługa pacjentów na tak żałosnym i przykrym poziomie.
A

Anastasiya Uli*****

4 weeks ago

star star star star star
Dzień dobry,

Niniejszym składam oficjalną skargę dotyczącą wizyty zaplanowanej na dzień 11/02 o godz. 18:00 do lekarza Andrii Shynkaruk. Na wizytę zapisywałam się świadomie i celowo właśnie do tego lekarza – z rekomendacji – oczekując konsultacji u konkretnego specjalisty.

Po przybyciu na miejsce zostałam poinformowana, że lekarz przebywa na szkoleniu, a w jego zastępstwie zaproponowano mi wizytę u innego lekarza. Nie wyraziłam na to zgody. Moja sytuacja zdrowotna jest poważna – wymaga operacji – dlatego zależało mi wyłącznie na konsultacji u wybranego specjalisty, na którego termin oczekiwałam.

Nie zostałam wcześniej skutecznie poinformowana o odwołaniu wizyty. W recepcji poinformowano mnie, że rzekomo podjęto próbę kontaktu telefonicznego („czerwone słuchawki w systemie”). Oświadczam, że nie posiadam żadnego nieodebranego połączenia i zawsze odbieram telefon. Ponadto, skoro rejestracja odbywała się drogą mailową, naturalnym i profesjonalnym rozwiązaniem byłoby również przesłanie informacji e-mailem lub SMS-em. Nie otrzymałam żadnej wiadomości w tej sprawie.

Uważam za niedopuszczalne stawianie pacjenta przed faktem dokonanym bez wcześniejszego uzgodnienia zmiany lekarza oraz bez uzyskania jego zgody. Sytuacja ta świadczy o braku należytej organizacji oraz braku szacunku wobec pacjenta. Dodatkowo nie otrzymałam nawet przeprosin za zaistniałą sytuację.

Biorąc pod uwagę, że koszt wizyty wynosi 300 zł, oczekiwałabym przynajmniej rzetelnej informacji z wyprzedzeniem oraz elementarnej uprzejmości w postaci przeprosin za zaistniałą sytuację.

Z poważaniem,
T

Tomasz H*****

1 month ago

star star star star star
Miałem umówiona wizyte. Dzień przed wizyta dostałem nawet smsa z przypomnieniem.
Specjalnie tego dnia zwolniłem się wcześniej z pracy i jechałem ponad 1h aby dotrzeć na wizytę (i 1h powrot)
Na miejscu zostałem poinformowany, że wizyta została odwołana.
Byłem zdziwiony i zbulwersowany.
Pani w recepcji powiedziala tylko że widzi w systemie że wysłano mi smsa o odwołaniu wizyty. Poinformowalem ja, że nie otrzymałem takiego smsa i że jeszcze dzień przed wizyta otrzymałem smsa z przypomnieniem o wizycie.
Pani kazała czekać na kontakt infolini.
Ta poinformowała mnie że podjęto JEDNĄ próbę kontaktu telefonicznego (nie mogłem odebrać bo miałem spotkanie w pracy) , po czym (niby) wysłano mi smsa o odwołaniu (który nie doszedł) i najwyraźniej uznano że to zamyka sprawę.
Dziwnym trafem wszystkie wcześniejsze smsy (potwierdzające i przypomijace) do mnie dotarły.
Nie przypominam sobie żebym usłyszał choćby raz słowo 'przepraszam' za zaistniałą sytuację, nie mówiąc już o tym żeby zaproponowano mi jakąś rekompensatę.
Na infolini dowiedzialem się że powodem odwołania (w połowie dnia poprzedzajacego wizytę) jest UWAGA: zmiana grafiku lekarza. Nie jego choroba czy inne nagłe zdarzenie - zmiana grafiku...
Niech teraz każdy odpowie sobie na pytanie czy chciałby być klientem takiej kliniki.

Klinika Bocian Warszawa - FAQ

smart_toy AI-generated based on information from the clinic's website

What is the history and background of Klinika Bocian? expand_more
Klinika Bocian was founded 17 years ago in Białystok, the city where Poland performed its first successful in vitro fertilisation. Since then the network has expanded to major urban centres including Warsaw, Poznań, Katowice, Gdańsk, Łódź and several others, serving over 30 000 patients annually. The clinic has earned recognition for pioneering assisted reproduction techniques and is accredited by the European Society of Human Reproduction and Embryology (ESHRE). Milestones include the introduction of the EmbryoScope time‑lapse system, the establishment of a national donor‑egg bank and participation in the government‑funded IVF refund programme launched in 2024. Continuous investment in modern equipment and specialist training has positioned Klinika Bocian as a leading fertility centre in Poland.
What are the IVF success rates at Klinika Bocian? expand_more
Klinika Bocian reports an overall in vitro fertilisation (IVF) pregnancy rate of 72 % for cycles performed in 2024. The clinic collects outcome data for more than 90 % of its patients and submits the results to the European Society of Human Reproduction and Embryology (ESHRE) database, ensuring independent verification. For cycles that use donor eggs, the centre achieves a 75 % success rate, reflecting the high quality of its donor‑egg programme and laboratory protocols. These figures combine fresh and frozen embryo transfers and are based on clinical pregnancies confirmed by ultrasound. The clinic attributes its results to personalized stimulation regimens, advanced embryo culture conditions and a dedicated team of reproductive endocrinologists and embryologists.
What IVF laboratory technology does Klinika Bocian use? expand_more
Klinika Bocian operates a state‑of‑the‑art IVF laboratory equipped with time‑lapse embryo monitoring and the EmbryoScope incubator, which continuously records embryo development and allows embryologists to select the most viable blastocysts for transfer. The lab follows strict quality‑control standards and holds certifications from national reproductive medicine authorities. Certified embryologists perform micromanipulation procedures such as ICSI and embryo biopsy for pre‑implantation genetic diagnosis. The facility also utilizes automated semen analysis (CASA) and high‑resolution ultrasound equipment for precise oocyte retrieval and embryo assessment, ensuring optimal conditions for fertilisation and embryo culture.
Does Klinika Bocian offer egg donation for IVF treatment? expand_more
Yes, Klinika Bocian runs a comprehensive egg‑donation programme. The clinic maintains an in‑house donor‑egg bank where young, healthy donors undergo thorough medical, infectious‑disease and genetic screening before their oocytes are cryopreserved. Patients can access fresh or frozen donor eggs for IVF cycles, and the centre reports a 75 % pregnancy rate for cycles using donor‑egg embryos. The programme includes personalised matching of donor characteristics, legal counselling, and coordinated embryo culture in the EmbryoScope incubator. All donor‑egg procedures comply with Polish reproductive‑medicine regulations and are performed by certified reproductive endocrinologists and embryologists.
Who are the fertility doctors and specialists at Klinika Bocian? expand_more
Klinika Bocian is led by a multidisciplinary team of reproductive specialists. Dr. n. med. Grzegorz Mrugacz serves as Medical Director and is a board‑certified reproductive endocrinologist with extensive IVF experience. Dr. n. med. Jarosław Niemoczyński is the Medical Director for the Warsaw branch, also a specialist in assisted reproduction. Dr. n. med. Bartosz Pietrzycki acts as Deputy Medical Director, overseeing embryology and laboratory operations. Additional directors include Dr. n. med. Marcin Korman (Poznań) and Dr. n. med. Olaf Lindert (Katowice). The clinic employs certified embryologists, experienced andrologists, and dedicated fertility nurses who support patients throughout diagnosis, treatment planning and embryo transfer. This comprehensive medical team ensures coordinated care from the first consultation through pregnancy monitoring.
What fertility treatments and services does Klinika Bocian offer? expand_more
Klinika Bocian provides a full spectrum of assisted reproduction services. Core treatments include conventional IVF, intracytoplasmic sperm injection (ICSI) and intrauterine insemination (IUI) for couples with mild male factor or ovulatory disorders. The centre runs an established egg‑donation programme with a certified donor‑egg bank and offers pre‑implantation genetic testing for aneuploidy (PGT‑A) and monogenic disorders (PGT‑M). Additional services comprise hormonal profiling, AMH testing, hysteroscopic evaluation of the uterine cavity, sonohysterography (Sono HSG) for tubal patency, and comprehensive genetic panels such as karyotype, CFTR and MTHFR analysis. The clinic also supports fertility preservation, cancer‑patient counselling and provides full obstetric care for pregnancies achieved through assisted reproduction.

Contact

call
Phone +48 22 300 50 90
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Address Stawki 2A, 00-193 Warszawa, Poland (Find on Google Maps) open_in_new
schedule
Opening Hours
  • Monday: 7:00 AM – 8:00 PM
  • Tuesday: 7:00 AM – 8:00 PM
  • Wednesday: 7:00 AM – 8:00 PM
  • Thursday: 7:00 AM – 8:00 PM
  • Friday: 7:00 AM – 8:00 PM
  • Saturday: 8:00 AM – 3:00 PM
  • Sunday: Closed

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