Klinika Bocian Białystok – Leczenie niepłodności, In vitro – Reviews and Prices

I highly recommend the Bocian Clinic in Białystok. The ladies at the reception are always nice and helpful. The doctors are very professional and reliable, everything was always explained very thoroughly, and each visit takes place in a pleasant atmosphere. I am especially grateful to Dr. Pietrzycki and Dr. Grygoruk for accurate diagnosis, effective treatment and help.
I recommend it 100%.

Good day! My review of the administrators of the main office of the Bocia clinic in Bialystok.
The girls don’t do their job! Оne of them, Maya Sadowska, behaves arrogantly, rudely and hanging up. Administrators don’t answer a specific phone number if they don’t want to talk, and then make a short call for about 1 second to create the impression that they called back, but the client didn’t answer.
Not everyone introduces themselves and doesn’t tell the contact details of the main manager for the complaint. The translator calls back after 2 days or doesn’t call back at all. If l manage to have a conversation, they say that they are trying to contact a certain department you need in a certain city but nobody reply there. They don’t want to tell the phone number of individual departments (I was interested in the clinic Bocia in Katowice). After that, they don’t answer your phone number.
It’s not possible to make an appointment at Bocia clinic through the main office, considering that you are a client of the clinic. This is a strange situation since Bocia is a private clinic. I didn’t call the girl’s home, so they didn’twant to reply.
I think, at the workplace they should be doing work for which they are paid a salary, this is not a place for entertainment.

My story!
I had some business in Katowice and decided to use the services of the Bocia clinic and made an appointment for certain procedures with the help of a friend who speaks Polish. After the examination, the doctor prescribed certain medications and arranged the next appointment on the 6th/7th/8th day of my period, which is the main one for the subsequent procedure.
The following month, on the first day of my period onTuesday 4th February, I called the main office of the Bocia clinic to book a day for a further procedure that I had discussed with the doctor earlier (the phone numbers of all the clinic branches listed on the website are answered by the main office. It’s impossible to call specific branches)
I was told that the translator would call the next day. No one called back. Realizing that I didn’t have much time, I tried to call the main office again, it was already Wednesday, February 5th. No one answered, I tried different contacts of all departments. As soon as I ended the call, they sent me a short call for about 1 second to create the impression that I had been called back, but I didn’t answer. We played like that several times.
Towards evening, they finally answered and again said that the translator would call the next day. The next day, I didn’t receive a call, it was Thursday, February 6th. On Friday, February 7th, I called the main office again. The administrator allegedly tried to contact the Katowice branch, but no one answered her during the day, but it was not true. She submitted my application and said to expect a call.
On Saturday, February 8th, I tried to call them again all morning, but no one answered. I asked my friend to call the main office again from a different number and they answered. After a short unpleasant conversation with my friend, the administrator called me back. After listening to me, she said that she would try to contact the branch in Katowice and solve everything.
Around 2 PM I called them again, as the main office is open until 3 PM on Saturdays, but no one answered. My friend called them again from her number, the administrator answered and said that they could not accept me on Monday/Tuesday on the 7/8 days of my period as my doctor had told me, because I had not called in advance to make an appointment. As a result, I missed a scheduled procedure in Katowice.

I appeal to the management of the Bicia clinic! Take appropriate measures against the administrators of the main office of your clinic. Thank you.

Ivana

I highly recommend it! Very nice service, professional approach!

I recommend

I highly recommend the Clinic in Białystok ♥️ all the ladies at the reception are lovely, very nice, polite, understanding, polite and very helpful 🥰 I also wholeheartedly recommend Dr. Pietrzycki! A lot of knowledge that I pass on in a way that is understandable to everyone, full of professionalism, as well as the calmness and sympathy with which I approach each patient. He always answers all, even the stupidest, questions 🙂 With a clear conscience, I highly recommend this place and these people!!!! Top quality care ♥️♥️♥️

Nice service, professional approach to the patient

I have been attending the Bocian Clinic for about 7 months. I am very dissatisfied with the care. No tests, no diagnosis, trial and error treatment, of course with no effect, and constant visits several times a month, lasting 5 minutes and solely to perform an ultrasound.
Visiting hours are also not very flexible. The last infertility treatment appointment is at 1:40 p.m. It is not possible to admit patients later in the day, which is possible in other clinics.
When I went to this clinic and relied on the good reviews, I hoped that I would be in good hands, but unfortunately I was wrong. Currently, I feel like my money is the only one spent on numerous visits without much purpose. No specifics. No prospects.
I don’t recommend it.

I recommend the Bocian clinic. Very nice staff and professional care of doctors.

Mr. Dr. Pietrzycki is very nice and to the point, each ultrasound is performed very thoroughly, with full explanation, without rushing and with full respect for the patient. I am very satisfied with every visit.
I highly recommend!!!

I highly recommend the Bocian Clinic. Professional and competent doctors, very nice ladies at the registration desk. The visit took place in a nice atmosphere and I received answers to all my questions, full professionalism 🙂