IVI Lisboa Clinic

Why choose IVI Lisboa Clinic?

• check_circle Professional and Attentive Medical Staff

  Numerous reviews highlight the excellent care provided by doctors and nurses, particularly Dr. Ana Neves, Dr. Samuel, and Dr. Tatiana Semenova, who are noted for their professionalism, empathy, and support throughout the fertility process. Patients feel heard and reassured during their treatment.

• check_circle High-Quality Facilities

  Patients commend the clinic's clean and well-maintained facilities, which contribute to a sense of comfort and professionalism. The environment is described as calm and serene, making visits less stressful during an already challenging journey.

• check_circle Positive Pregnancy Outcomes

  Many clients share success stories about becoming pregnant after treatment at IVI, expressing their joy and satisfaction with the clinic's role in achieving their dreams of parenthood. Personal accounts often celebrate the clinic's expertise in creating quality embryos.

• check_circle Strong Follow-Up and Continuous Support

  Patients report feeling well cared for through consistent follow-up from the clinic staff, indicating that the team is dedicated to addressing queries and maintaining patient engagement throughout the fertility process.

• check_circle Friendly and Engaging Atmosphere

  Reviews frequently mention the friendly demeanor of the staff, which makes the clinic feel welcoming. Positive relations with receptionists and medical personnel help create a supportive environment conducive to treatment.

What to watch out for at IVI Lisboa Clinic?

• warning Communication Breakdown and Difficulties in Scheduling

  A significant number of reviews mention that patients experienced frustratingly long wait times for responses regarding appointments and treatment updates. Many report challenges in reaching the clinic by phone, leading to feelings of neglect and helplessness, especially before beginning treatment.

• warning Disorganization and Chaotic Processes

  Patients express concerns about disorganization in scheduling and treatment processes, citing examples of last-minute changes regarding appointments and the necessity of repeated visits for tests that could have been consolidated. This lack of planning adds unnecessary stress to an already fraught experience.

• warning Insufficient Privacy During Sensitive Discussions

  Several clients noted a lack of privacy during discussions that involved sensitive topics related to their treatment. Important consent conversations are conducted in open waiting areas, which can make patients uncomfortable and expose personal information to others.

• warning Complications Caused by Staff Availability

  Patients reported frustrations when their assigned doctors were unavailable, particularly during critical times when test results were needed. Delays in communication about doctors' availability led to feelings of uncertainty and heightened anxiety for patients awaiting results.

• warning High Treatment Costs with Mixed Quality of Service

  While many found the treatments professionally executed, others felt that the high costs did not consistently correlate with the level of service experienced, particularly in administrative tasks and communication, leading some to question the value of their investment.