IVFMD
About IVFMD
IVFMD is a nationally-ranked fertility clinic located in Miami and across South Florida, specializing in fertility treatments and family-building services. With six state-of-the-art locations, including Miami, Boca Raton, Cooper City, Jupiter, Naples, and Viera, the clinic offers cutting-edge technology, compassionate care, and a commitment to individualized needs. The team, boasting over 200 years of combined experience and having helped birth over 15,000 babies, provides a range of services including IVF, fertility lifestyle counseling, and stress reduction resources. IVFMD's bilingual fertility doctors focus on whole-patient care, customizing treatment paths to ensure patients feel respected and empowered. The clinic also offers financial assistance options, including partnerships with financial lenders and discount programs, and provides emotional wellness resources to support patients throughout their fertility journey, making it a distinctive and accessible fertility care provider in South Florida.
Why choose IVFMD?
-
check_circle
Excellent Patient Care
Patients at IVFMD consistently highlight the outstanding care they receive, particularly from doctors such as Dr. Soto and Dr. Palmerola. Their ability to listen empathetically and provide detailed explanations helps patients feel supported throughout their treatment journey.
-
check_circle
Knowledgeable and Supportive Staff
Marta Montenegro, the Lifestyle Fertility Counselor, receives exceptional praise for her expertise in lifestyle management and fertility, contributing to successful outcomes for many patients, including natural conceptions after prolonged struggles.
-
check_circle
Compassionate Doctors
Doctors like Dr. Thompson and Dr. Soto are noted for their kind, patient demeanor. They take the time to explain treatment processes thoroughly, making patients feel comfortable and confident in their care.
-
check_circle
Success Stories
Many patients share positive success stories, including successful pregnancies after utilizing the clinic's services, which enhances the clinic's reputation and reflects its efficacy in handling complex fertility issues.
-
check_circle
Professional and Attentive Team
Patients consistently mention the professionalism and attentiveness of the staff at IVFMD, creating a welcoming atmosphere that alleviates some emotional burdens associated with fertility treatments.
What to watch out for at IVFMD?
-
warning
Administrative Inconsistencies
Some patients reported issues with administrative communication and timelines, noting that staff sometimes contradicted doctors or provided unclear responses through the clinic's patient communication app.
-
warning
Insurance Coverage Issues
Several reviews indicate problems with insurance coverage confirmations, leading to unexpected out-of-pocket costs for patients who felt they had already confirmed their insurance status prior to appointments.
-
warning
Praise for Doctors, Critique of Factory-Like Atmosphere
While the medical staff is overwhelmingly praised, some patients describe the clinic's atmosphere as impersonal and bureaucratic, comparing it to a factory setting that doesn't allow for personalized treatment.
-
warning
Varied Staff Experiences
Experiences with staff can be inconsistent, with some patients reporting rudeness or lack of empathy from front desk personnel, especially in high-stress situations.
-
warning
Slow Response Times
Patients mentioned delays in communication, particularly regarding appointment confirmations and answers to questions, which can add frustration to an already stressful process.
IVFMD - Patient Reviews
4.3
yarlyn*****
4 weeks ago
El personal es amable, organizado y siempre dispuesto a responder preguntas. Se nota que trabajan con vocación y que realmente se preocupan por sus pacientes. Me sentí en buenas manos en todo momento.
Recomiendo IVFMD con el corazón a cualquier mujer o pareja que esté pasando por un proceso de fertilidad. Es un lugar donde te tratan con respeto, empatía y mucho cuidado.
Mabel*****
4 weeks ago
I cannot say this enough, do not come here. It’s clearly not a practice that puts patients first.
Beylix Rodr*****
1 month ago
M*****
1 month ago
The nurses, I think Karen + Vern, were always so attentive, and made me feel comfortable during my ultrasounds. They would check in to make sure I had enough meds, and they’d eveb celebrate with me when I finally had a good response to the medication, and provide words of encouragement. I looked forward to seeing their familiar faces and they were almost like a second family to me for the time I was there. I could tell they love what they do. Besides Dr P the nurses were one of the highlights.
The lab tech, Joci, drew my blood many times, she was so gentle i never even felt a pinch, & im very scared of needles.
My coordinator Yosie was excellent. She was always so detailed + thorough. She’d call me if I ever had a question on the portal. I wouldn’t have been able to get through my cycle without her guidance, even once I completely ran OUT of medication and yosie saved the day. Even seeing her little ‘Yay!’s and words of support in the med instructions would make my day. I only wish I could’ve met her!!
front desk - Patricia is so sweet + positive always smiling, yunelky was very good too.
For my retrieval I think my nurse was Beatrice, I was terrified for the iv but she got it on the first try. she was so caring, and gave me pain medication to help me feel better. Shirley, Jacki, Annie and Stephanie who were really great too.
Cons: I encountered long wait times for my appointments. The clinic was always VERY busy. Often, the staff seemed overwhelmed and busy, if I always have to wait this long for my appts then the office has too many patients or not enough staff, or both. Fertility is a very vulnerable field, they should prioritize making their current patients feel appropriately taken care of. Several times I waited over 1 hour for the appt. I was taking time off of work to do this and they should be more mindful of peoples schedules. Or call ahead to say “Dr X is about 30 min behind”. to me it seems like they care more about getting more new patients (more money). I would’ve liked to have my IVF appointment in person or video; and to have an in person class on the injections. My coworker had a nurse go to her house for her injections but IVFMD didn’t offer that. They should for the amount I paid. I am EXTREMELY afraid of needles, it would’ve been helpful to have more guidance than just a video. When I was a new patient with Dr P I tried to talk to my pt coordinator and it was always very hard to reach her or I’d just get a portal message back. Also, the valet parking is too small, slow & gets backed up, and it’s not really valet if I have to park myself or retrieve my own car. I ended up just using the street parking if I could find a spot.
Overall I would recommend IVFMD and Dr Palmerola, but the office needs more staff, space & more focus on treating its current patients. The staff seems overwhelmed & understaffed. I would’ve rather waited on a 3 month waitlist for more access to communicate with staff, more personalized care, and less crazy wait times then have gone through my cycle the way it was. My doctor, yosie, nurses, lab techs, front desk, billing - they made it an overall positive experience. Their knowledge & kindness solely made the money I spent worth it. I was a patient for a few months and saw countless new faces. Who knows how the staff turnover is. I could tell the difference when I was talking to someone experienced and knew what they were talking about vs a new person. I get it everyone is new at one point, but I felt the most supported when the nurse or coordinator really was confident and knowledgeable about fertility and IVF. But I’m very thankful to Dr. palmerola for everything that she did for me!!!!
Nicole Carm*****
1 month ago
IVFMD - FAQ
smart_toy AI-generated based on information from the clinic's website
What IVF laboratory technology does IVFMD use? expand_more
What is the history and background of IVFMD? expand_more
Does IVFMD provide fertility treatment for same‑sex couples? expand_more
Who are the fertility doctors and specialists at IVFMD? expand_more
What fertility treatments and services does IVFMD offer? expand_more
Does IVFMD offer egg donation for IVF treatment? expand_more
Contact
- Monday: 7:00 AM – 4:00 PM
- Tuesday: 7:00 AM – 4:00 PM
- Wednesday: 7:00 AM – 4:00 PM
- Thursday: 7:00 AM – 4:00 PM
- Friday: 7:00 AM – 4:00 PM
- Saturday: Closed
- Sunday: Closed