Heartland Center for Reproductive Medicine
United States
About Heartland Center for Reproductive Medicine
HCRM is a fertility and reproductive endocrinology clinic located in Omaha, NE (with a second office in Lincoln, NE), specializing in comprehensive assisted reproductive technologies to help individuals and couples achieve parenthood; the center offers IVF, IUI, egg and sperm cryopreservation, preimplantation genetic diagnosis, ICSI, third‑party reproduction (egg donation, surrogacy) and dedicated LGBTQ family‑building services. The state‑of‑the‑art facility features an on‑site laboratory, modern surgical suites and private offices so patients can complete diagnosis, treatment and monitoring under one roof, while a secure patient portal provides 24/7 access to health data and medication teaching. HCRM’s team includes five board‑certified female reproductive endocrinologists—Drs. Stephanie Gustin, Elizabeth Constance, Elizabeth Weedin, Abigail Delaney and Meghan Oakes—supported by a high‑complexity laboratory director, Dr. Barry Behr, whose embryo‑selection technology has been featured in Time Magazine, as well as experienced nurses and a women’s health NP focused on mental‑health aspects of infertility. The clinic emphasizes a professional, compassionate approach grounded in honesty, respect, kindness and privacy, and offers patient‑focused resources such as a video library, medication counseling, clear financial plans, military discounts and personalized support throughout every stage of treatment.
Why choose Heartland Center for Reproductive Medicine?
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Compassionate Medical Team
Doctors including Dr. Delaney, Dr. Weedin, Dr. Constance, Dr. Gustin, and Dr. Maclin consistently provide clear explanations, attentive listening, and emotional support. Patients note that physicians take extra time to address anxieties and tailor treatment plans to individual needs.
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Supportive Nursing Staff
Nurses are described as caring, knowledgeable, and quick to respond to questions. Their hands‑on assistance during procedures and ongoing encouragement contribute to a family‑like atmosphere.
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High IVF Success Rates
Multiple accounts highlight successful pregnancies after the first or second IVF cycle, including live births of twins, boys, and girls. Patients credit the clinic’s expertise and coordinated care for these outcomes.
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Clean, Welcoming Facility
The office environment is repeatedly praised for its cleanliness, modern equipment, and comforting décor, which helps reduce stress for patients undergoing treatment.
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Prompt Communication
Several patients report fast callbacks for test results, billing questions, and procedural updates, noting that the team often reaches out proactively to keep patients informed.
What to watch out for at Heartland Center for Reproductive Medicine?
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Inconsistent Billing Practices
Patients experience chaotic billing, surprise charges, and high consultation fees. Reports include unexpected out‑of‑pocket costs, collection notices for previously paid services, and price discrepancies across quotes.
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Insurance and Referral Errors
Repeated issues with lost referral information, missing insurance details, and delayed EOB filings cause patients to pay upfront and endure administrative hassles.
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Delayed Test Result Delivery
Multiple accounts describe having to request test results several times, with some never receiving explanations of abnormal findings, leading to frustration and uncertainty.
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Perceived Dismissiveness by Some Physicians
A few patients feel certain doctors, notably Dr. Gustin, did not listen to concerns, omitted recommended testing, or focused on financial aspects rather than comprehensive care.
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Rude Front‑Desk Interactions
Instances of unprofessional behavior at reception, including feeling belittled for lack of medical terminology, have been reported, affecting the overall patient experience.
Prices
IVF Treatment
99999 USD
Prices are indicative only. The clinic will provide the exact price upon request.
Heartland Center for Reproductive Medicine - Patient Reviews
3.8
Nikki Neal*****
1 month ago
Megan Zu*****
2 months ago
Sara S*****
2 months ago
J*****
3 months ago
Yunet *****
3 months ago
Heartland Center for Reproductive Medicine - FAQ
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Does HCRM treat single women seeking fertility treatment? expand_more
What is the history and background of HCRM? expand_more
Does HCRM provide fertility treatment for same-sex couples? expand_more
Does HCRM offer egg donation for IVF treatment? expand_more
What fertility treatments and services does HCRM offer? expand_more
Who are the fertility doctors and specialists at HCRM? expand_more
What IVF laboratory technology does HCRM use? expand_more
What are the IVF success rates at HCRM? expand_more
Contact
- Monday: 7:00 AM – 3:30 PM
- Tuesday: 7:00 AM – 3:30 PM
- Wednesday: 7:00 AM – 3:30 PM
- Thursday: 7:00 AM – 3:30 PM
- Friday: 7:00 AM – 3:30 PM
- Saturday: Closed
- Sunday: Closed
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