HealthPlus Fertility & Women’s Health Center – Jeddah
Jeddah, Saudi Arabia
About HealthPlus Fertility & Women’s Health Center – Jeddah
This fertility clinic has garnered a plethora of reviews reflecting both positive and negative experiences. Many patients have commended the surgical skills and medical knowledge of the doctors, particularly Dr. Fawaz Idris, appreciating the successful outcomes of their treatments. However, significant concerns arise regarding the clinic's management, including long wait times, poor communication, and perceived lack of empathy from staff. Patients reported feeling rushed during consultations and emphasized issues with appointment scheduling and the overall experience. Some reviews highlight that, while medical care may be competent, the administrative aspects and customer service fall short, making it a challenging environment for those seeking emotional support during their journey.
Why choose HealthPlus Fertility & Women’s Health Center – Jeddah?
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Surgical Expertise
Patients have praised the clinic for its surgical skills, specifically noting successful IVF and ICSI procedures performed by Dr. Fawaz Idris and his team, leading to positive outcomes for many couples.
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Knowledgeable Medical Staff
Reviewers commend the medical staff for their knowledge and competence, stating that despite some issues with service, the medical expertise is noteworthy.
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Supportive Coordinators
Some patients expressed appreciation for the coordinators who were described as patient and wanting to help during the often stressful fertility journey, providing needed emotional support.
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Successful Patient Outcomes
Numerous reviews highlighted successful pregnancies and post-treatment care, establishing a level of trust in the clinic's medical approach, especially with certain doctors.
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Positive Patient Stories
Several patients shared heartwarming experiences of achieving pregnancy after treatments at the clinic, creating positive narratives around individual cases.
What to watch out for at HealthPlus Fertility & Women’s Health Center – Jeddah?
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Long Wait Times
Many patients reported long waiting times for appointments and treatments, often exceeding three hours, which greatly impacted their overall experience and satisfaction.
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Poor Communication
Multiple reviews pointed to a lack of clear communication between the medical staff and patients, leading to feelings of frustration and confusion regarding treatment protocols and follow-ups.
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Rushed Appointments
Patients expressed concerns over feeling rushed during consultations, with some doctors appearing dismissive and not allowing adequate time for patients to discuss their issues or ask questions.
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Unprofessional Behavior
Several reviewers noted unprofessional behavior from some staff members, including detrimental attitudes and lack of empathy, which affected the emotional well-being of patients.
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Perceived Profit Motive
Many reviews criticized the clinic for being overly profit-driven, stating that the focus seemed to be more on financial gain rather than genuine patient care and support during their challenging experiences.
HealthPlus Fertility & Women’s Health Center – Jeddah - Patient Reviews
3.7
Sha*****
1 month ago
من أول زيارة حسّيت بالاهتمام والتنظيم وكل خطوة في الخطة العلاجية كانت واضحة ومشروحة بالتفصيل المتابعة كانت دقيقة جدًا وهذا الشيء أعطاني راحة نفسية كبيرة خلال الرحلة طبعا لقائي الاول كان مع الدكتور بعدين مع المنسقات وطبعا المنسقات مايعطوني شي لين يشوف الدكتور وهو اللي يبلغهم البروتوكول والاجراء المتخذ .
أشكر الدكتور فواز إدريس على أسلوبه الراقي وهدوءه وحرصه في المتابعة، كان يجاوب على كل استفساراتنا بكل صبر ويوضح الخيارات بكل شفافية كذلك الطاقم الطبي والتمريض كانوا متعاونين ولطيفين جدًا ، وكمان ما انسى التمريض وقت العملية ووقت الارجاع كانو جداً لطيفين وخففو التوتر عني 🥹🤍
وبعد الارجاع جيت وسويت التحليل ويوم طلعت النتيجة الدكتور بنفسه بشرني وقال لي انتي حامل وكانت اجمل لحظة الحمدلله 🤍
الحمد لله كانت تجربة موفّقة، وأنصح أي شخص يفكر في الحقن المجهري يختار المكان اللي يشعر فيه بالثقة والاطمئنان 🤍
شكرًا من القلب لكل من كان سبب بعد الله في نجاح هذه الرحلة 🤍
Emad *****
1 month ago
مع المريض في هذا المركز وتحديدا مع الملقب
بالدكتور فواز إدريس 👎👎
في موعد إرجاع الاجنه وبعد تجهيز المريضه للعمليه
انتظرنا اكثر من ساعتين ، رغم حضوريا قبل الموعد
المحدد بعشرين دقيقه
وعند الاستفسار عن الطبيب الموقر ، تبين ان الدكتور متواجد في عيادته ويستقبل مرضى جدد
دون أي اعتبار لمواعيد العمليات او الحاله النفسيه للمريضة التي تنتظر طول هذه المده
الأمر الأكثر ازعاجا ان الممرضه ابلغت السيد الموقر الطبيب فواز ادريس بوجودنا ، الا ان ذلك لم يكن محل اهتمام لديه بسبب انشغاله في استقبال زبائن جدد لم يرتبطون بعد ،
للأسف لايوجد اي احترام لمواعيد المرضى
ولا لتعبهم النفسي و الجسدي ويبدو ان الهدف
هو جمع أكبر عدد ممكن من المرضى فقط ، دون
مراعاة لابسط أخلاقيات المهنة الطبية.
Khansa *****
1 month ago
نتيجة الحمل إيجابية و بنصح كل حد مفكر يتوجه على طول و ما يتردد لانه بلقا كل شي من اهتمام و طولة بال و ترتيب،،،
mohammed *****
1 month ago
From the very first visit, Dr. Fawaz treated us like a family, with genuine care, kindness, and respect. He explained the entire treatment process clearly and patiently, which gave us confidence and peace of mind. We followed his instructions step by step, and Alhamdulillah, with the will of Allah and under his guidance, we achieved success.
The clinic truly lives by its motto:
“You have a dream, and we have a plan.”
We are deeply thankful to 💙💙💙Dr. Fawaz and the entire Banoon Clinic team for their professionalism, compassion, and support. A true place of hope for couples on this journey.
H*****
2 months ago
على صبرك، واهتمامك، ودعمك لي في رحلة العلاج .
كنتِ سبب بعد الله في فرحتي، وما أنسى تعبك معي أبدًا.
الله يجزيك عني خير الجزاء ويكتب أجرك 🌸
Contact
- Monday: 9:00 AM – 7:00 PM
- Tuesday: 9:00 AM – 7:00 PM
- Wednesday: 9:00 AM – 7:00 PM
- Thursday: 9:00 AM – 7:00 PM
- Friday: Closed
- Saturday: 9:00 AM – 7:00 PM
- Sunday: 9:00 AM – 7:00 PM
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