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Home / Colombia / Bogotá / Fertility Clinic Profamilia

Fertility Clinic Profamilia

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Bogotá, Colombia

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About Fertility Clinic Profamilia

This fertility clinic, despite having a team of caring professionals, faces criticism for inconsistent service and a perceived focus on profitability over patient care. While many patients have praised the kindness, empathy, and professionalism exhibited by some staff, others have recounted experiences of dehumanization, lack of effective communication, and unprofessional attitudes from certain doctors, highlighting a significant divide in service quality.

Why choose Fertility Clinic Profamilia?

  • check_circle Compassionate and Professional Staff

    Patients frequently commend the clinic's staff, particularly Dr. Rubio, for their kindness and professionalism. Many reviews reflect an appreciation for the warm, humanized approach in their treatment, demonstrating a commitment to providing emotional support during challenging times in patients' journeys to parenthood.

  • check_circle High Standards of Care

    The clinic is recognized as a fertility specialist center with high standards of quality and effectiveness. This reputation contributes to patients feeling confident in the medical expertise available, particularly for complex treatments such as IVF.

  • check_circle Positive Experiences with Treatment

    Numerous patients have shared satisfactory experiences regarding their treatments, often noting improvements in their paths toward conception. The clinic's approach has been described as supportive, contributing to fulfilling their dream of starting a family.

  • check_circle Friendly and Helpful Administrative Staff

    Many reviewers highlight the excellent service provided by administrative staff, who make patients feel welcomed from the moment they enter the clinic. This positive energy contributes greatly to the overall experience.

  • check_circle Acknowledged for Humanized Treatment

    Clients have noted that the clinic offers a humanized treatment experience, which is particularly vital in the emotionally taxing fertility journey. The empathetic approach taken by the team helps patients feel valued and respected.

What to watch out for at Fertility Clinic Profamilia?

  • warning Inconsistent Physician Behavior

    Multiple reviews point to experiences of rude and unprofessional behavior from certain physicians, creating a negative atmosphere for patients seeking care. This inconsistency has led some to feel unsupported and dehumanized in their treatment.

  • warning Poor Communication

    Many patients have raised concerns regarding the clinic's lack of effective communication, particularly when trying to book appointments or inquire about test results. This has led to frustration, especially when patients feel their time and investment are not properly respected.

  • warning Perception of Financial Motivation

    A recurring theme in the negative reviews is the feeling that the clinic prioritizes financial gain over patient care. Patients have expressed annoyance at being treated like just another transaction rather than receiving comprehensive, compassionate care.

  • warning Long Wait Times and Administrative Challenges

    Clients have remarked on the long wait times for appointments and procedures, coupled with the difficulty of accessing timely information, which can lead to significant stress for patients already experiencing emotional turmoil due to fertility challenges.

  • warning Lack of Sensitivity During Treatment

    Some patients have reported experiences of dehumanization and insensitivity by the clinic staff during the treatment process. This lack of empathy can compound the emotional difficulties faced by individuals undergoing treatments.


Fertility Clinic Profamilia - Patient Reviews

3.9

star star star star star
L

Lauritha al*****

2 weeks ago

star star star star star
Nada recomendado cobran hasta por sospecha no son claros con la información la consulta vale 360.000 le dicen a uno mentiras solo porque lo mire un ginecólogo que de profesional no tiene nada es bien grosero le mandan unos exámenes bien costosos con ellos cuentas tres veces más de lo que cobran en idime. Luego cobran la lectura de los exámenes que son 200.000 pesos la espera es interminable mejor dicho es la decepción fui allí que porque se supone que es profamilia pero no mentiras no se dejen engañar por el nombre es un robo total cobran hasta por saludar hay mejores lugares mil veces con información mucho más clara y profesionales decentes muy decentes
a

angelica gon*****

5 months ago

star star star star star

Communication for scheduling is complicated; information is not clear or complete; process is difficult.

Communication when trying to schedule an appointment is quite complicated. The information provided is neither clear nor complete, which creates confusion and makes the process difficult. I believe this aspect should be significantly …
S

Sandra *****

7 months ago

star star star star star
Everything is great, but the WhatsApp appointment request service can take up to two hours. So they need to improve this service. 😊 …
P

Paula Q*****

8 months ago

star star star star star

IVF clinic had poor doctor responsibility and service, leading to wasted time and disappointment for patients.

I wouldn't recommend them... The doctors are very irresponsible with appointments and always make excuses for everything, especially Dr. Rubio. I find it very sad because it's a procedure that is done with great enthusiasm, and this clinic is playing with people's time.
k

k*****

10 months ago

star star star star star
Very good place, I loved the personalized attention they offer to each person

Contact

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Phone +57 300 9124560
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Address Cl. 83 #16 A - 44, Bogotá, Colombia (Find on Google Maps) open_in_new
schedule
Opening Hours
  • Monday: 7:00 AM – 4:00 PM
  • Tuesday: 7:00 AM – 4:00 PM
  • Wednesday: 7:00 AM – 4:00 PM
  • Thursday: 7:00 AM – 4:00 PM
  • Friday: 7:00 AM – 4:00 PM
  • Saturday: 7:00 AM – 12:00 PM
  • Sunday: Closed

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