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Fertility Centers of Illinois

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United States

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Egg Donation , Embryo donation , Genetics , Insemination (IUI) , Social Freezing , Spermbank , Surrogacy

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3.5

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About Fertility Centers of Illinois

Fertility Centers of Illinois is a fertility and IVF clinic located in Illinois, USA, specializing in comprehensive infertility care, including trying to conceive, egg freezing, and egg donation. Backed by 12 world‑renowned physicians with more than 100 years of combined experience, the center has helped welcome over 42,000 babies and operates a Centers of Excellence program that leverages the latest reproductive technologies and rigorous accreditation standards. Key services include personalized IVF cycles, advanced embryology, donor egg programs, pre‑implantation genetic testing, and integrated counseling and emotional support throughout the journey, complemented by financial guidance and a patient hub offering educational videos and resources. The multidisciplinary team—comprising doctors, embryologists, nurses, and donor coordinators—adopts a compassionate, patient‑centered approach, ensuring each individual feels heard and empowered without pressure, as reflected in numerous patient testimonials praising the thoroughness and empathy of clinicians such as Dr. Uhler, Dr. Hobeika, and Dr. Rapisarda. With over 35 years of experience, multiple locations across the state, and a commitment to cutting‑edge practice, Fertility Centers of Illinois distinguishes itself through proven results, exceptional support, and a steadfast mission to turn miracles into families.

Why choose Fertility Centers of Illinois?

check_circle Expert and Compassionate Physicians
Dr. Burks, Dr. Hirshfeld, Dr. Kaplan, Dr. Nguyen, and Dr. Sipe deliver attentive, personalized treatment plans and clear explanations. Their expertise has led to multiple successful pregnancies, including IVF, IUI, and surrogacy cases.
check_circle Supportive Nursing and Staff
Nurses such as Alyssa, Jaye, Caitlin, and front‑desk staff like Elvi and Rosa provide warm, patient‑centered care, remembering personal details and ensuring comfort throughout each visit.
check_circle High‑Quality Clinical Services
Ultrasound technicians (Frannie, Christina) and the phlebotomy team offer gentle, responsive procedures with early appointment slots, thorough monitoring, and clear communication of results.
check_circle Strong Success Outcomes
Patients report births after IVF, IUI, and egg‑freezing cycles, as well as successful surrogacy support, reflecting effective medical protocols and individualized care.
check_circle Prompt Emergency Care
Dr. Nguyen handled emergency situations quickly, providing clear guidance and emotional support, which helped patients feel safe during critical moments.

What to watch out for at Fertility Centers of Illinois?

warning Billing and Financial Disorganization
The billing department frequently issues inaccurate estimates, delays invoices, and sends collection notices without clear documentation, requiring extensive patient follow‑up.
warning Poor Patient Portal and Communication
The patient portal often contains login errors, missing test results, and limited functionality, leading to delayed information and frustration for patients.
warning Scheduling Inconsistencies
Appointment coordination conflicts between clinical recommendations and administrative scheduling cause delays and force patients to advocate aggressively for timely slots.
warning Rude or Unresponsive Staff Interactions
Some patients encounter dismissive phone responses, unreturned voicemails, and unprofessional behavior from certain administrative personnel, adding stress to the treatment process.
warning Limited Post‑Procedure Follow‑Up
Certain cases report insufficient monitoring after transfers or ectopic pregnancies, with delayed or absent follow‑up communications from the care team.

Fertility Centers of Illinois - Patient Reviews

3.5

star star star star star

Nathaniel M*****

1 month ago

star star star star star

Update: Northwestern Medical is by far more professional and competent. They did not give us the run around & they provided proper standard hormone supplements from the start. Once we branched out a consulted a few more places we found providing these supplements from the start is standard practice. Every other doctor questioned why our past physician at FCI would not provide this from start.

With FCI it’s a game of how long they can string you along and milk you for more $. They act like they need more information while in the mean time you lose months or even years believing them.

Update: I was sent a letter from FCI threatening me “harassment and cyberbullying and will be responded to accordingly” for posting my experience. I have the data and evidence to show their lack of engagement & urgency. Evidence that our not accepting their standard paper pushing experience and challenges actually worked. Hopefully FCI has taken this personally like all of their clients do?? It took them a fraction of the time to threaten me with a personal letter than it took to get our first IUI treatment. Their only urgency is $.

Original post below with names removed to not hurt the professionals’ feelings/egos:

This team was horrible. They did not show any type of urgency for any part of the process. We had to push every inch of the way in order to get any progress.

I provided an initial specimen sample. They processed the sample in 4 days but did not give feedback until i called 2 weeks later and prompted them to provide.

We were approved for insurance and they said it would take 2 weeks to process. We pushed them to process immediately due to our timing (if not we would miss another month). They refused to push through the documentation until we stayed on the phone with them for 6 hours over 2 days. We had to force the FCI team to hand walk the documents to our insurance company because they would not show urgency. The FCI team was not happy that we did not take no for an answer. But we did get approval. We proved it was possible and did not take 2 weeks. It took initiative that this staff does not carry.

Instead of stepping up and doing their job they dropped us as a client. Because we demanded to be treated with the urgency that every single couple in our situation has.

We were unsuccessful in our 1 attempt at IUI to get pregnant when they dropped us as a client. Even thou the head Dr. gave a high level of success. The FCI staff has zero compassion for the stress and pressure we patients endure. They dropped us because we demanded them to perform. The arrogancy at which their entire staff operated was unbelievable.

We were not disrespectful to the staff. We just demanded the service your team promised. We demanded to be shown the urgency that all clients in our position have. You dropped us because we proved you can do better, but refuse to.

Your team was challenged to perform. We proved paper work can get processed when urgency is shown. We are trying our best to make sure we understand completely each step and do each and every process per your professional recommendation. I can echo some of the other comments by your previous patients. Your nurses are not clear in directions. So we pushed to clarity. Does this makes us a disrespectful client? We did not use profanity we used common sense. Just because we challenged the status quo your team dropped us.

M*****

1 month ago

star star star star star

I cannot recommend Dr. Hirshfeld-Cytron and her incredible team highly enough. My journey with her began five years ago with egg retrieval, she has been a constant source of brilliance and compassion. I am now finally, thankfully pregnant!

From day one, Dr. Hirshfeld-Cytron made me feel like a human being, not just another fertility case. She explains complex medical details in a way that is easy to understand and truly listens to your concerns.

The support staff is equally world-class. In an environment that is naturally stressful, they made the logistics feel 'easy.' I was consistently blown away by their responsiveness—usually replying to my messages within the same day. Whether it was ensuring my medications arrived on time or calling just to check up on me, they handled my care with such intentionality. If you are looking for a doctor who cares, look no further.

Danielle *****

2 months ago

star star star star star

I feel incredibly fortunate to be writing this while 9 weeks pregnant with our miracle baby, thanks to Dr. Nyugen and the entire team at FCI. Overall, my experience has been very positive. The waiting and frustrations we encountered were not a reflection of the practice, but rather the reality of the grueling infertility journey itself.

What my husband and I appreciated most about Dr. Nyugen was how thorough he was and how thoughtfully he took our feedback and concerns into consideration as part of my care. I never once felt dismissed or unheard.

Beyond Dr. Nyugen, the front desk staff and ultrasound technicians were all wonderful to work with: kind, professional, and supportive. While there are rotating nurses at times, that felt understandable and expected for a larger practice like FCI.

We are deeply grateful for the care we received and for the role this team played in helping us grow our family

Kate Heff*****

2 months ago

star star star star star

Rachel from FCOI River North, is truly one of the best phlebotomists I’ve ever had draw my blood!! She was incredibly kind and patient, taking the time to answer my questions and making the entire experience feel calm and comfortable. I genuinely enjoyed our conversation, which helped put me at ease. She also made the draw look effortless—even though I’m not historically an easy draw. Rachel’s skill, professionalism, and bedside manner made a typically stressful experience a very positive one. Highly recommend!

Carolyn*****

2 months ago

star star star star star

I loved the FCI clinic on Kingsbury! At every appointment staff was always welcoming and friendly. They were always efficient and on time and if I came in early for an appointment they saw me early. I enjoyed the staff from front desk, to ultrasound to phlebotomy. Appointments availability was early so I was able to go and still make it on time for work. I had my retrieval and transfer on Chestnut such a beautiful location with the warmest staff as well! I would recommend FCI without hesitation. Keep up all the great work you all are a blessing!!!

Fertility Centers of Illinois - FAQ

smart_toy AI-generated based on information from the clinic's website

Does Fertility Centers of Illinois offer egg donation for IVF treatment? expand_more

Yes, Fertility Centers of Illinois provides extensive egg‑donation services for IVF. Patients can choose from the clinic’s in‑house fresh egg donor program, frozen donor eggs from Fairfax EggBank, or a known donor. All donors undergo thorough medical, psychological, and genetic screening, and the clinic’s secure online database allows patients to search by ethnicity, education, and physical characteristics. The program supports more than 400 donor‑egg cycles annually and consistently achieves high live‑birth rates, reflecting the clinic’s expertise in donor‑egg IVF.

Does Fertility Centers of Illinois treat single women seeking fertility treatment? expand_more

Fertility Centers of Illinois explicitly welcomes single women who wish to build a family. The clinic’s Single Parents program offers personalized treatment plans that may include donor sperm, donor eggs, IVF, IUI, or Mini IVF, along with counseling, legal guidance, and emotional support. Dedicated fertility specialists work closely with solo patients to design a pathway that aligns with their reproductive goals, ensuring comprehensive medical and psychosocial care throughout the journey.

What IVF laboratory technology does Fertility Centers of Illinois use? expand_more

The IVF laboratories at Fertility Centers of Illinois are among the largest and most experienced in the Midwest and are equipped with state‑of‑the‑art technology. The clinic uniquely offers the INVOCELL® Intravaginal Culture System for Mini IVF, allowing embryo development to occur in a natural vaginal environment. In addition, the labs employ advanced incubators, time‑lapse imaging, and rigorous quality‑control protocols that meet SART accreditation standards. These technologies, combined with a highly trained embryology team, support high implantation and live‑birth rates across both fresh and frozen cycles.

What are the IVF success rates at Fertility Centers of Illinois? expand_more

Fertility Centers of Illinois reports live‑birth rates for all embryo transfers based on 2020 SART data from its two Chicago‑area IVF laboratories. At the Chicago/River North IVF lab, live‑birth rates are 51.4% for women under 35, 37.7% for ages 35‑37, 25.2% for ages 38‑40, 11.2% for ages 41‑42, and 1.3% for women over 42. The Highland Park IVF lab shows comparable outcomes with live‑birth rates of 53.0% (42). These figures reflect the clinic’s use of advanced IVF laboratory protocols, personalized stimulation regimens, and experienced embryology staff, and they are audited annually through SART reporting.

Does Fertility Centers of Illinois provide fertility treatment for same-sex couples? expand_more

Fertility Centers of Illinois is fully inclusive of LGBTQ+ families and provides fertility treatment for same‑sex couples. The clinic offers services such as reciprocal IVF for female couples, donor‑egg and donor‑sperm programs, embryo donation, and gestational‑carrier (surrogacy) coordination. Its Third‑Party Reproduction Program is tailored to the unique needs of LGBTQ+ patients, providing medical, legal, and emotional support throughout the process. The clinic’s experienced team has helped numerous same‑sex couples achieve successful pregnancies.

What is the history and background of Fertility Centers of Illinois? expand_more

Fertility Centers of Illinois has been serving the Chicagoland area for over 35 years, establishing itself as a leading infertility practice in the United States. Since its founding, the clinic has helped more than 42,000 babies be born, and it performed over 400 donor‑egg cycles in the most recent year. The practice operates nine locations, including a brand‑new state‑of‑the‑art IVF lab in River North, and maintains over 30,000 cryopreserved embryos, eggs, and sperm in its 30+ storage tanks. The clinic is accredited by SART and holds a Centers of Excellence designation for its advanced reproductive specialties.

What fertility treatments and services does Fertility Centers of Illinois offer? expand_more

Fertility Centers of Illinois provides a comprehensive suite of assisted reproduction services. Core treatments include in‑vitro fertilization (IVF) with optional preimplantation genetic testing (PGT‑A), intrauterine insemination (IUI), and the INVOCELL® Mini IVF intravaginal culture system. The clinic also offers egg freezing (vitrification), donor‑egg cycles (in‑house and through Fairfax EggBank), donor‑sperm programs, donor‑embryo transfers, gestational‑carrier (surrogacy) coordination, male‑factor treatments such as varicocele repair and microsurgical vasectomy reversal, onco‑fertility preservation, and comprehensive counseling and support services. Specialized programs for LGBTQ+ families, single parents, and reciprocal IVF are also available.

Who are the fertility doctors and specialists at Fertility Centers of Illinois? expand_more

Fertility Centers of Illinois is staffed by a team of 14 nationally recognized reproductive endocrinologists and urologists with more than 100 years of combined experience. Key physicians include Dr. Elie Hobeika, Dr. Meike Uhler, Dr. Christopher Sipe, Dr. Allison K. Rodgers, Dr. Edward Nguyen (Ph.D.), Dr. Arlene Go, Dr. Channing Burks Chatmon, Dr. Jane Nani, Dr. Megan Sax, Dr. Samuel Ohlander (Urology), Dr. Karine Matevossian, Dr. Annie Martini, Dr. Jennifer Hirshfeld‑Cytron, and Dr. Arlene A. Go. The clinic also employs senior embryologists, behavioral health specialists, and a dedicated nursing and patient‑coordination staff to support every step of the fertility treatment journey.

Contact

call

Phone +1 312-222-8230

location_on

Address 900 N Kingsbury St Suite RW6, Chicago, IL 60610, USA (Find on Google Maps) open_in_new

schedule

Opening Hours

Monday: 6:30 AM – 4:00 PM
Tuesday: 6:30 AM – 4:00 PM
Wednesday: 6:30 AM – 4:00 PM
Thursday: 6:30 AM – 4:00 PM
Friday: 6:30 AM – 4:00 PM
Saturday: Closed
Sunday: Closed

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Articles About Fertility Centers of Illinois

Read the latest news and insights about this clinic

Uncategorized January 19, 2026

Washington Post Debunks Infertility Myths: Biological Clock Facts Revealed

The Washington Post article highlights a critical myth: scientific advancements cannot indefinitely extend female fertility. Female egg quality declines progressively after age 32, sharply decreasing by 37. Egg freezing offers a 40% clinical pregnancy rate at age 40, but success depends on freezing eggs at optimal ages (ideally before 38). Key Takeaways Biological Clock Myth: […]

Varicocele and Infertility: Causes, Treatment Options Explained

Varicoceles, present in 15% of men and 40% of infertile males, can impair sperm production due to venous reflux and elevated testicular temperature. Treatment options include surgical repair, percutaneous embolization, intrauterine insemination (IUI), and in vitro fertilization (IVF). Varicocele repair may improve semen parameters but lacks definitive proof of enhancing fertility outcomes. Key Takeaways When […]