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Fertility Associates – Remuera

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Auckland, New Zealand

medical_services

Egg Donation , Embryo donation , Genetics , ICSI , Insemination (IUI) , Social Freezing , Spermbank , Surrogacy

Open

3.8

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About Fertility Associates – Remuera

Fertility Associates is a leading fertility clinic located across New Zealand, specializing in comprehensive assisted‑reproductive care and IVF for individuals and couples. Founded in 1987 by IVF pioneers Dr Freddie Graham and Dr Richard Fisher, the clinic leverages 38 years of experience and a network of 16 clinics nationwide to deliver personalized treatment pathways that include ovulation induction, intra‑uterine insemination, full‑cycle IVF, and optional technological extras, as well as fertility preservation services such as egg, embryo, ovarian tissue and sperm freezing, donor linking, and surrogacy support. With over 30,000 babies born and consistently high success rates, Fertility Associates distinguishes itself through a compassionate, multidisciplinary team that offers free nurse consultations, tailored doctor appointments, flexible financing options, and dedicated LGBTTQIA+ inclusive care. Patients benefit from evidence‑based guidance on BMI, lifestyle, and early intervention for conditions like PCOS or endometriosis, alongside extensive educational resources and real‑life success stories, ensuring a supportive environment from diagnosis through to parenthood.

Why choose Fertility Associates – Remuera?

check_circle Expert Medical Team
Dr. Sunil Pillay consistently delivers skilled surgery, accurate diagnosis of endometriosis and adenomyosis, and clear guidance through IVF cycles. Dr. Simon Kelly, Dr. Phil McChesney, and Dr. Amelia also receive praise for their competence and compassionate bedside manner.
check_circle Compassionate Patient Care
Patients describe the clinic’s staff as warm, empathetic, and supportive throughout stressful procedures. Nurses, embryologists, and coordinators like Anu, Susan, and Anna Bashford are noted for their kindness and responsiveness.
check_circle Personalized Treatment Plans
Extensive testing panels, tailored medication regimens, and adjustments such as embryo glue or protocol changes are highlighted as key factors in successful pregnancies, especially after previous failures.
check_circle High Success Stories
Multiple accounts detail successful pregnancies after first‑cycle embryo transfers, IUI, and post‑surgical conception, including twins and healthy babies born after complex surgeries.
check_circle Efficient Administrative Support
Receptionists and admin staff are frequently described as friendly, organized, and helpful with scheduling, payments, and the Salve app, making appointment logistics smooth for many patients.

What to watch out for at Fertility Associates – Remuera?

warning Inconsistent Follow‑Up
Several patients report a lack of post‑IVF contact, with no guidance after failed cycles or unclear next‑step communication, leading to feelings of abandonment.
warning Phone and Messaging Delays
Nurses and administrative teams are sometimes unreachable by phone or voicemail, causing frustration for time‑sensitive issues such as prescription renewals or test forms.
warning Cost Transparency Concerns
Comments describe a perception that the clinic prioritizes revenue, with unclear billing options, surprise charges, and suggestions that patients feel pressured to purchase expensive packages.
warning Waiting List and Information Gaps
Patients experience confusion about eligibility, long waiting periods, and insufficient explanation of donor or public‑funding processes, leading to feelings of being dismissed.
warning Service Bias and Policy Issues
Isolated reports mention restrictive donor policies, perceived racial bias, and a dismissive attitude toward male testosterone therapy, indicating potential inequities in patient treatment.

Prices

Initial Consultation

200 USD

POPULAR

IVF Treatment

2700 USD

Prices are indicative only. The clinic will provide the exact price upon request.

Fertility Associates – Remuera - Patient Reviews

3.8

star star star star star

Laina*****

3 months ago

star star star star star

I was operated on by Dr.Pillay for my endometriosis, and I can only highly recommend him. Traveling all the way from Tahiti to New Zealand, I found him to be extremely responsive, attentive, and truly professional. Despite the complexity of my endometriosis, he performed the surgery with remarquable skill, completely pain-free, and provided exceptional post-operative follow-up. I am deeply grateful for the quality of his care and his compassionate support. Thank you Doctor Pillay and his Team.

Archana*****

3 months ago

star star star star star

Dr. Sunil Pillai has been absolutely incredible throughout our fertility journey. His communication has always been open and reassuring, and he kept us fully informed at every step. He personally made himself available for all our procedures, giving us truly personalised care. We are deeply grateful for his support, expertise, and the compassion he has shown us during this journey. We cannot thank him enough.

H*****

4 months ago

star star star star star

I have to say, at first I was a bit worried after seeing the low Google reviews, but after experiencing it myself, I’m extremely satisfied. Thank you not only for your professionalism but also for the kindness and warmth of every staff member — even early in the morning, everyone was always so pleasant and positive. I’m currently 29 weeks pregnant, and I’m very grateful to the team for making our first egg retrieval such a smooth experience — and we got pregnant on our very first embryo transfer. Thank you so much. For anyone considering this fertility clinic, I wish you a smooth and peaceful journey ahead.

Hannah Bere*****

4 months ago

star star star star star

After consecutive miscarriages we came to FA to have testing done in order to find some answers. We had an appointment booked with Dr Simon Kelly, and they arranged an extensive panel of bloods & other tests to be done prior to coming in. I suprisingly fell pregnant the week before our appointment so Dr Kelly put me on medication to help hold the pregnancy and have just given birth to a beautiful healthy baby! While we can’t say for sure if it was the medication that helped this time or just pure luck, it gave us peace of mind & hope. I had asked my gp for these meds previously and was dismissed. Dr Kelly was kind, compassionate and really listened to us. It was the first time i felt heard in 2 years and we would highly recommend FA to others struggling with infertility

Gilby Re*****

5 months ago

star star star star star

My Wife and I met with Dr Pillay earlier in the year after 3-4 years of no success and a so far unexplained infertility. Dr. Pillay listened and allowed us to talk through our Journey so far and in the discussion we asked if it may be possible that my wife has silent endometriosis. Dr Pillay thought it may be possible and at my wifes request booked her in for surgery and a hysteroscopy. In the lead up to the surgery, during the surgery, and following the surgery Dr Pillay was incredibly positive, extremely helpful and very responsive to any questions we might have. He made what you would expect to be a stressful process seem effortless and incredibly easy. In the surgery Dr Pillay did end up finding my wife did have some endometriosis and it was taken care of at the same time. Since then the first month after the surgery wife fell pregnant and we are now 10 weeks into this new Journey. Dr Pillay quickly switched from problem solving to supporting through the first steps in the process. We had what we expect to be our last appointment with Dr Pillay this morning as we move onto the next steps together. Although he said we can always call if we have any other questions. Our experience with Dr Pillay has been the most positive experience we've had with any medical professional. He has just the right blend of empathy, positivity & professionalism and I would recommend him to anyone else going through the same unknowns that we were.

Fertility Associates – Remuera - FAQ

smart_toy AI-generated based on information from the clinic's website

Does Fertility Associates offer egg donation for IVF treatment? expand_more

Yes, Fertility Associates provides egg donation as part of its IVF programme. Donor eggs are sourced from personal donors (family or friends) or from screened clinic donors, with donors aged 20‑36 and meeting strict health criteria. The clinic manages the full cycle, from donor screening and ovarian stimulation to egg retrieval, fertilisation with the recipient’s partner sperm, and embryo transfer. Egg donation is recommended for women with early menopause, poor egg quality, or age‑related fertility decline, and the clinic reports comparable live‑birth rates to own‑egg cycles when donor eggs are used.

What IVF laboratory technology does Fertility Associates use? expand_more

The IVF laboratory at Fertility Associates employs several advanced technologies to maximise embryo quality. Embryos are cultured with Time‑Lapse Morphometry Imaging (TiMI) to monitor development continuously, and the clinic uses Pre‑Implantation Genetic Screening (PGS) for chromosomal assessment. EmbryoGlue is applied at the transfer stage to enhance implantation potential, while a robust embryo‑freezing and thawing protocol ensures over 90 % survival of vitrified embryos. Genetic testing is supported by Invitae panels, and the laboratory operates under CREI‑accredited standards, ensuring high‑quality, reproducible results.

What are the IVF success rates at Fertility Associates? expand_more

Fertility Associates reports live‑birth rates per embryo transfer based on the 2023 ANZARD data for patients using their own eggs. For women younger than 35, the live‑birth rate is 41 % for fresh transfers and 40 % for frozen transfers. Women aged 35‑38 achieve 36 % (fresh) and 34 % (frozen), while those aged 39‑42 see 26 % (fresh) and 25 % (frozen). Patients over 42 have a live‑birth rate of 21 % with fresh embryos and 26 % with frozen embryos. These figures reflect the clinic’s use of controlled ovarian stimulation, high‑quality embryo culture, and single‑embryo transfer protocols that optimise both pregnancy and safety outcomes.

What is the history and background of Fertility Associates? expand_more

Fertility Associates was founded in 1987 by Dr Freddie Graham and Dr Richard Fisher, the pioneers who introduced IVF to New Zealand. Over 38 years, the network has grown to 16 clinics nationwide and has helped more than 30,000 babies be born. The clinic is accredited by the Royal Australian and New Zealand College of Obstetricians and Gynaecologists (RANZCOG) for training CREI‑qualified fertility specialists. Its long‑standing commitment to research, innovation and patient‑centred care has positioned it as a leading provider of assisted reproduction across the country.

Does Fertility Associates treat single women seeking fertility treatment? expand_more

Fertility Associates explicitly welcomes single women for fertility treatment. The clinic offers options such as IVF with donor sperm, egg freezing for future use, and comprehensive counselling to support solo motherhood journeys. Single patients can also access donor egg programmes, sperm banking, and the clinic’s LGBTTQIA+ services, ensuring a personalized pathway to parenthood regardless of marital status.

Does Fertility Associates provide fertility treatment for same-sex couples? expand_more

Fertility Associates offers inclusive fertility services for same‑sex couples. Female couples can pursue IVF with donor sperm, IUI, or the ROPA method where one partner provides the egg and the other carries the pregnancy. Male couples are supported through egg donation and surrogacy arrangements, with mandatory counselling to navigate legal and ethical considerations. The clinic’s experienced team has facilitated donor gamete cycles and surrogacy for LGBTQ+ families, ensuring equitable access to assisted reproduction.

What fertility treatments and services does Fertility Associates offer? expand_more

Fertility Associates provides a full spectrum of assisted reproduction options. Core treatments include in‑vitro fertilisation (IVF) with ICSI, intra‑uterine insemination (IUI), and ovulation induction (OI). The clinic also offers fertility preservation services such as egg, embryo and ovarian tissue freezing for women and sperm freezing for men. Additional programmes cover donor egg, donor sperm and donor embryo cycles, surrogacy coordination, pre‑implantation genetic testing (PGT‑A), and specialised support for LGBTTQIA+ families, single women and same‑sex couples. Complementary services include genetic counselling, vasectomy reversal, and comprehensive obstetric and gynaecology care.

Who are the fertility doctors and specialists at Fertility Associates? expand_more

Fertility Associates is led by Dr Phill McChesney, the Medical Director and a certified fertility specialist. The clinical team includes Dr Simon Kelly, Dr Sunil Pillay, Dr Lucy Prentice, Dr Anna Bashford, and Dr Olivia Stuart, all of whom are reproductive endocrinologists or fertility specialists with CREI accreditation. Supporting the physicians are senior embryologists such as Adam Nancekivell, a Laboratory Team Leader, and a multidisciplinary support staff that includes genetic counsellors, health psychologists, and dietitians. This comprehensive team ensures patients receive expert medical oversight throughout every stage of assisted reproduction.

Contact

call

Phone +64 9 520 9520

location_on

Address Level 3/7 Ellerslie Racecourse Drive, Remuera, Auckland 1051, New Zealand (Find on Google Maps) open_in_new

schedule

Opening Hours

Monday: 7:30 AM – 5:30 PM
Tuesday: 7:30 AM – 5:30 PM
Wednesday: 7:30 AM – 5:30 PM
Thursday: 7:30 AM – 5:30 PM
Friday: 7:30 AM – 5:30 PM
Saturday: Closed
Sunday: Closed

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