East Bay Fertility Center
United States
About East Bay Fertility Center
East Bay Fertility and Wellness Center is a fertility and hormone‑therapy clinic located in Utah with offices in Payson and Lehi, specializing in comprehensive reproductive care for individuals and couples of all ages and health backgrounds; the center offers a full spectrum of services including traditional, minimal‑stimulation and ICSI‑enhanced IVF, IUI, donor‑egg programs, egg and embryo cryopreservation, pre‑implantation genetic testing, fertility preservation, operative hysteroscopy, bioidentical hormone replacement, and personalized nutrition counseling. Unique to East Bay is its commitment to affordability—charging roughly half the national average for major treatments and providing financing options—while maintaining open‑access policies that do not exclude patients based on age, BMI, or hormone levels. The clinic’s team, led by Dr. Glen Andrew and supported by experienced nurse practitioners, a dedicated fertility coordinator, and a nutritionist, collectively brings over 75 years of combined expertise and has helped create more than 3,500 lives since 1997, reflecting the center’s strong track record of successful pregnancies. Patient support is emphasized through warm, attentive staff, individualized treatment plans, extensive education, and ongoing emotional support, ensuring each patient feels prioritized and empowered throughout their journey toward parenthood.
Why choose East Bay Fertility Center?
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Expert Medical Leadership
Dr. Andrew delivers comprehensive fertility and hormone care, diagnosing complex conditions like PCOS and endometriosis that other clinics missed. His surgical skill, especially in painless egg retrieval, and his ability to adjust hormone protocols quickly are repeatedly highlighted.
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Highly Responsive Team
Coordinators such as Audrey and Annie manage scheduling, directions, and urgent questions with prompt, friendly service. Nurses like Holly, Chris, and Courtney provide detailed instruction on injections and pellet placement, ensuring patients feel supported.
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Holistic Hormone Therapy
The clinic’s hormone replacement programs restore energy, improve sleep, and aid weight loss. Patients report dramatic health gains, including reversal of metabolic syndrome and increased stamina, often attributed to personalized lab‑driven dosing.
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Comprehensive Support Services
Specialists such as embryologist Thomas and dietitian Lauryn add depth to care, offering meticulous embryo monitoring and tailored nutrition plans that help manage endometriosis and overall fertility health.
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Comfortable, Private Facility
The discreet, house‑like office creates a calming environment for patients and partners, reducing anxiety and fostering a welcoming atmosphere throughout visits.
What to watch out for at East Bay Fertility Center?
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Inconsistent Communication
Several patients experienced delayed lab result notifications, limited phone consults, and the need to repeatedly call for updates, leading to frustration during critical treatment windows.
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Occasional Rude or Judgmental Interactions
A minority of visitors reported feeling judged by staff or doctors, with comments made in front of spouses and a perception of insensitivity that caused emotional setbacks.
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Billing and Cost Transparency Issues
Some patients noted high out‑of‑pocket expenses, unclear insurance coverage, and surprise charges for tests or procedures, prompting calls for clearer financial counseling.
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Scheduling Challenges Over Time
Long‑standing patients mentioned difficulty securing timely appointments and longer wait times for blood work reviews compared with earlier experiences at the clinic.
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Hormone Dosage Concerns
A few individuals experienced adverse effects such as excessive testosterone levels and hair loss, indicating the need for tighter monitoring of pellet dosing, especially in older patients.
East Bay Fertility Center - Patient Reviews
4.6
Debra McKee*****
3 weeks ago
kaylene a*****
3 weeks ago
Choosing bio-identical hormone replacement therapy has been one of the best health decisions I’ve ever made. At age 42, I was waking up in the middle of the night with drenching night sweats—it was miserable. That’s when I began BHRT, and within a week my night sweats were gone. I finally started to feel like myself again.
Now at 62, I have no intention of ever going back to living with depleted hormones. I still play competitive tennis and live a very active lifestyle, and I credit much of my health and vitality to keeping my hormones balanced at youthful levels.
Dr Larry is the BEST, and the entire team at East Bay is amazing—friendly, personable, kind, professional, knowledgeable, and truly competent. I personally visit the Payson office, and they now also have a location in Lehi.
I highly recommend Dr Andrew and the wonderful staff at East Bay!
Diane*****
3 weeks ago
Sandra *****
4 weeks ago
Aubrianna Hend*****
1 month ago
East Bay Fertility Center - FAQ
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Contact
- Monday: 9:00 AM – 5:00 PM
- Tuesday: 9:00 AM – 5:00 PM
- Wednesday: 9:00 AM – 5:00 PM
- Thursday: 9:00 AM – 5:00 PM
- Friday: 9:00 AM – 1:00 PM
- Saturday: Closed
- Sunday: Closed
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