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Dallas Fort Worth Fertility Associates

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United States

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Egg Donation , Embryo donation , Gender Selection , Genetics , ICSI , Insemination (IUI) , Social Freezing , Spermbank , Surrogacy , TESA

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4.0

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About Dallas Fort Worth Fertility Associates

Dallas – Fort Worth Fertility Associates is a fertility clinic located in Dallas, Texas, specializing in comprehensive reproductive medicine for individuals and couples seeking to build their families. Since 2010 the practice has offered personalized fertility testing and treatment—including IUI, IVF, pre‑implantation genetic testing, egg freezing, donor‑egg and gestational‑carrier programs, and dedicated LGBTQ+ family‑building services—across five convenient locations in Dallas, Southlake, Plano, Medical City and the Baylor Medical Pavilion. The clinic is distinguished by its use of two EmbryoScope incubators for continuous embryo monitoring, its recognition as a Newsweek Top 100 Fertility Clinic (#31 in the United States), and a transparent reporting of IVF success rates that underscore a long‑standing record of healthy births. A team of board‑certified reproductive endocrinologists, such as Dr. Jennifer Chae‑Kim, along with experienced nurses, embryologists and financial coordinators, delivers evidence‑based, compassionate care while tailoring protocols to each patient’s medical history. Comprehensive patient support includes a 24‑hour hotline, insurance and financing assistance, an eIVF patient portal, extensive educational resources, and a responsive FAQ service, ensuring a supportive environment from the initial consultation through pregnancy.

Why choose Dallas Fort Worth Fertility Associates?

check_circle Compassionate Doctors and Nurses
Many patients rave about the compassion displayed by the doctors, particularly Dr. Mika Thomas and Dr. Karen Lee, who are noted for their clear communication and willingness to listen. The nursing staff also receives accolades for their responsiveness and emotional support, creating an environment where patients feel cared for during a challenging time.
check_circle Efficient Treatment Processes
Patients appreciate the clinic's promptness in moving through the treatment process, with many reporting that after initial consultations, treatments commenced quickly. This efficiency is often highlighted as a reason for successful pregnancies achieved within shorter timeframes compared to other clinics.
check_circle Supportive Staff Environment
Numerous reviews emphasize the familial atmosphere fostered by the clinic's staff, where patients are greeted by name and treated with kindness. This supportive environment helps minimize the stress associated with fertility treatments, making visits more pleasant.
check_circle Strong Communication
Patients frequently mention the excellent communication practices of the clinic. Quick responses to inquiries and updates about test results contribute to a sense of security, reassuring patients that they are well-informed throughout their treatment journeys.
check_circle Comprehensive Care for Complex Cases
The clinic is recognized for its thorough approach to diagnosing and treating complex infertility cases. Many patients laud the team's ability to identify underlying issues that other clinics may overlook, ensuring personalized treatment plans tailored to individual needs.

What to watch out for at Dallas Fort Worth Fertility Associates?

warning Poor Front Office and Customer Service
A recurring complaint pertains to the front office staff, who are often described as rude and unhelpful. Instances of long wait times for phone calls and in-person visits lead to frustration for many patients who expected a more organized and compassionate response from the staff handling appointments and inquiries.
warning Inefficient Scheduling Process
Many patients express dissatisfaction with the clinic's scheduling system, highlighting issues with lengthy wait times for appointments and miscommunication regarding their treatment timelines. Such administrative delays can lead to increased anxiety during an already stressful period.
warning Billing and Insurance Complications
Numerous individuals report problems with the billing department, noting delays in insurance approvals that can disrupt treatment cycles. Confusion or errors concerning billing charges also leave patients feeling frustrated and unsupported.
warning Inconsistency in Treatment Experiences
While many patients have positive experiences, there are significant mentions of inconsistency in the quality of care received, particularly from specific staff members. This fluctuation can leave some patients feeling demoralized and undervalued during their treatment.
warning Perception of Financial Motives
Some reviews suggest a perception that the clinic prioritizes financial gain over patient care, with comments indicating that certain practices may focus on the business aspects of fertility treatment rather than the emotional and psychological support patients need.

Prices

POPULAR

IVF Treatment

99999 USD

Prices are indicative only. The clinic will provide the exact price upon request.

Dallas Fort Worth Fertility Associates - Patient Reviews

4.0

star star star star star

Melissa*****

3 months ago

star star star star star

We met with Dr. Lee in the spring of 2023 and we just welcomed our son last month. We are so grateful to Dr. Lee and her team. Fertility is an exhausting journey but having Dr. Lee who we trusted alleviated a lot of our concerns. Now we have our first child and it’s amazing.

Breanna M*****

3 months ago

star star star star star

I wish there was an option. 11/10 DO NOT RECOMMEND THIS CLINIC NOR DR GADA. The office staff at the Southlake office are not helpful, and only made an already stressful situation even more stressful. After the initial appointment, my husband scheduled to drop off his sample, THEY DID NOT EVEN ADD HIM TO THE SCHEDULE. He showed up with his sample and they told him he was not on the schedule. If he was not scheduled, how did he have the specimen jar and directions? Secondly, they sent me to Plano from Fort Worth to have an HSG performed. I was simply given a partial address, no doctor name, no building numb er, no suite number. After driving an hour, I arrive at a medical complex - I did not know where to go. I had arrived 15 minutes early- only to be 5 minutes late to this procedure. I call the Southlake office to ask for help and this is a DIRECT QUOTE from TWO different office staff "I have not ever been to the Plano location so there is not anything I can do." Maybe you should have provided ALL of the information when you scheduled the appointment. Later that evening my husband discovered the correct information on their website - so they were actually incapable of looking at their own website to provide information. Another irritation point was the fact that all they care about is making a profit. They are EXTREMELY pushy regarding IVF because that is how they make their money. They questioned me three times if i wanted to "start a cycle' before they had even received my blood work and test results. If that does not tell you they are only there for a profit - I do not know what does. Fertility treatment in this country is a JOKE and this facility should be ashamed. Do better.

Feba *****

4 months ago

star star star star star

We are forever grateful for Dr. Chantilis and his entire team. After trying to conceive for the past three years, we decided at the beginning of this year to switch from our previous fertility doctor to Dr. Chantilis, and it was the best decision we ever made. He was thoughtful, patient, calm, and always responsive to our questions and concerns, which was such a difference from our prior experience. With his guidance and the support of his team, we went through our first IUI cycle and became pregnant with our daughter. I delivered her this past Saturday, and I can’t help but feel immense gratitude. Because of their dedication and care, the Christmas gift we prayed for over the last three years finally came true

Claire Ped*****

5 months ago

star star star star star

Patient felt rushed and dismissed by Dr. Thomas, which led to inadequate diagnosis and treatment. Patient switched to a new doctor who identified the root cause of infertility through additional testing, resulting in successful surgery and hope for natura

I established care with Dr. Mika Thomas after a year of infertility and one miscarriage at 9 weeks last October. I had conceived in my fourth month of trying initially, and by the time I began seeing Dr. Thomas, I was on cycle 7 post-loss. Dr. Thomas was friendly and encouraging, though often seemed rushed. One thing to know about most reproductive endocrinologists is that they typically focus on medication/IUI/IVF that may help conception rather than actually identifying why pregnancy isn’t happening. You’ll likely need to do significant research and advocate for yourself to get to the root cause. We began with standard tests: day-3 labs, a semen analysis, and a vaginal ultrasound—all of which appeared normal. I was told I had “unexplained infertility.” When I pushed for a deeper investigation, Dr. Thomas said that wasn’t part of her standard workup but agreed to order an HSG and hysteroscopy to rule out other issues. The HSG was clear, so the next month we proceeded with the hysteroscopy. I was awake for the procedure and surprised by how brief it was: less than 5 seconds of actual camera time. It felt rushed, and I didn’t feel confident she had fully examined my uterus. I asked several times if she’d gotten a thorough look and was told everything looked “beautiful.” I later learned that most patients’ hysteroscopies take at least a minute or so. I also didn’t receive any images, which I now recommend everyone confirm they’ll get beforehand. We did two IUIs which failed. Four months later, I switched to a new doctor who promptly scheduled a laparoscopy and repeat hysteroscopy after hearing my history. During that procedure, he found four large polyps filling much of my uterus, likely acting as a “natural IUD,” in his words. He believed these polyps had likely been missed in Dr. Thomas’s hysteroscopy, as it is very unlikely they could have developed that quickly. I was very upset. Anyone going through infertility knows how painful each month is, and realizing this could have been identified and addressed earlier was disappointing and infuriating. I had also mentioned the possibility of endometriosis, which Dr. Thomas dismissed since my only symptom was infertility. My new doctor found and excised endometriosis during surgery. Throughout my care with Dr. Thomas, I often felt like I was the one driving the process. The clinic seemed to operate on a standard “IUI and IVF menu” model, with little (no) curiosity about underlying causes. When I mentioned limited cervical mucus, I was told it “doesn’t matter for fertility.” When I asked about exploring root causes & understanding why I can't conceive after I was able to get pregnant once before, Dr. Thomas made comments about me being “Type A” and “doing too much research online.” After loss and months of trying, that lack of empathy was discouraging. I’m now on my first cycle of trying again after surgery, and my new doctor is optimistic we’ll conceive naturally. If not, we will move to IVF. Had I stayed with Dr. Thomas, I likely would have gone straight into IVF without ever discovering the true cause of my infertility.

Nina Na*****

5 months ago

star star star star star

DFW Fertility Clinic provided excellent care and service, resulting in successful IVF treatments, with compassionate and knowledgeable staff. We are grateful for their guidance and care. Highly recommended.

My husband and I can’t say enough wonderful things about DFW Fertility Clinic! From start to finish, the entire team has been nothing short of amazing. I’ve had two transfers here — BOTH SUCCESSFUL— we have a healthy beautiful baby boy. He just turned one, and now we are happily waiting for our baby girl! 💕 The doctors, nurses, and staff are compassionate, knowledgeable, and truly dedicated to helping dreams come true. Doctor Chantilis guided us with so much patience and knowledge. Every step of the process was handled with care, professionalism, and hope. From the moment you enter and TJ greets you to your labs done by Bailee to your sonogram carefully revised by Gwenaelle. We will forever be grateful to this clinic for helping grow our family! Highly recommend DFW Fertility Clinic to anyone on their fertility journey for whatever reason or medical history — they are simply the best! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

Dallas Fort Worth Fertility Associates - FAQ

smart_toy AI-generated based on information from the clinic's website

What is the history and background of Dallas - Fort Worth Fertility Associates? expand_more

Dallas - Fort Worth Fertility Associates was founded in 1999 and has grown into a leading fertility network serving the Dallas‑Fort Worth area. The practice opened its first state‑of‑the‑art IVF laboratory in July 2010 at the Glen Lakes office in Dallas, and expanded with a second laboratory in Plano in 2021 under the direction of Scientific Director Dr. Oscar Perez. The clinic has been recognized for excellence, earning a spot as the #31 clinic in Newsweek’s Top 100 Fertility Clinics in the United States in 2023. It is a proud member of SART and reports its IVF success rates to the CDC, ensuring transparency and adherence to national standards. Over three decades, the practice has helped thousands of patients achieve parenthood through personalized, compassionate care.

What is the maximum age for IVF treatment at Dallas - Fort Worth Fertility Associates? expand_more

Dallas - Fort Worth Fertility Associates evaluates each patient individually to determine eligibility for IVF, and while the clinic does not publish a strict maximum age, it typically offers IVF to women up to age 50, depending on ovarian reserve, overall health, and specific fertility diagnosis. The clinic conducts thorough assessments, including AMH and FSH testing, to gauge a patient’s response to stimulation and to tailor treatment protocols accordingly. For patients approaching the upper age limit, the clinic may recommend alternative options such as donor‑egg IVF or embryo adoption to optimize the chances of a successful pregnancy while maintaining safety.

Who are the fertility doctors and specialists at Dallas - Fort Worth Fertility Associates? expand_more

Dallas - Fort Worth Fertility Associates is led by a team of board‑certified reproductive endocrinologists and fertility specialists, including Dr. Samuel Chantilis, Dr. Karen Lee, Dr. Mika Thomas, Dr. Ravi Gada, Dr. Laura Lawrence, Dr. Jennifer Shannon, Dr. Monica Chung, Dr. Melanie Evans, and Dr. Jennifer Chae‑Kim. Each physician has completed advanced fellowship training in assisted reproduction and holds memberships in professional societies such as SART and ASRM. The clinic also employs experienced embryologists, andrology technicians, and dedicated nursing staff who support patients throughout every step of in vitro fertilization, ICSI, and other assisted reproductive technologies. This multidisciplinary team collaborates to create personalized fertility treatment plans, ensuring patients receive expert care from diagnosis through embryo transfer.

What fertility treatments and services does Dallas - Fort Worth Fertility Associates offer? expand_more

Dallas - Fort Worth Fertility Associates provides a comprehensive suite of fertility treatments and services, including in vitro fertilization (IVF) with intracytoplasmic sperm injection (ICSI), intrauterine insemination (IUI), and ovulation induction. The clinic offers advanced options such as preimplantation genetic testing (PGT‑A, PGT‑M, PGT‑SR), egg freezing for fertility preservation, and a full in‑house third‑party program featuring donor egg cycles and gestational carrier services. Additional specialized services include male factor treatments, surgical fertility procedures, and personalized LGBTQ+ family‑building protocols such as reciprocal IVF for female couples and donor‑egg IVF with gestational carriers for male couples. Patients also benefit from comprehensive diagnostic testing, fertility counseling, and coordinated care across five convenient locations in the Dallas‑Fort Worth metroplex.

Does Dallas - Fort Worth Fertility Associates treat single women seeking fertility treatment? expand_more

Dallas - Fort Worth Fertility Associates welcomes single women who are pursuing fertility treatment. The clinic offers egg freezing as an attractive option for single patients who wish to preserve their fertility for future family building, and it provides personalized IVF and IUI protocols tailored to individual needs. Single women can also access the clinic’s comprehensive diagnostic testing, ovulation induction, and assisted reproductive technologies, including donor‑egg IVF if needed. The supportive care team ensures that single patients receive the same high‑quality, compassionate treatment as all patients, with dedicated counseling and financial guidance throughout the process.

Does Dallas - Fort Worth Fertility Associates offer egg donation for IVF treatment? expand_more

Yes, Dallas - Fort Worth Fertility Associates provides an in‑house egg donation program as part of its third‑party reproductive services. The clinic’s egg donor program is available at its Dallas, Southlake, and Plano locations, offering patients access to carefully screened donor eggs that meet rigorous health and genetic criteria. The program includes comprehensive counseling, coordination with reputable donor agencies, and integration with IVF cycles to maximize pregnancy rates. By combining donor eggs with advanced laboratory techniques such as EmbryoScope monitoring and preimplantation genetic testing, the clinic aims to achieve high success rates for patients who require third‑party assistance.

What IVF laboratory technology does Dallas - Fort Worth Fertility Associates use? expand_more

The IVF laboratory at Dallas - Fort Worth Fertility Associates utilizes state‑of‑the‑art technology to optimize embryo development and selection. The clinic operates two EmbryoScope incubators, which combine a high‑resolution camera with a built‑in microscope to provide continuous time‑lapse imaging of embryos, allowing embryologists to assess growth patterns without disturbing culture conditions. The lab also features an advanced air‑purification and gas‑filtering system from Alpha Environmental, which removes volatile organic compounds that can affect embryo quality. These technologies, combined with rigorous quality‑control protocols and SART accreditation, support high‑precision assisted reproduction and enhance the likelihood of successful embryo transfer.

Does Dallas - Fort Worth Fertility Associates provide fertility treatment for same-sex couples? expand_more

Dallas - Fort Worth Fertility Associates is committed to inclusive, LGBTQ+ family building and offers fertility treatment options for same‑sex couples. Female couples can pursue intrauterine insemination (IUI) or IVF using donor sperm, and many choose reciprocal IVF, where one partner provides the eggs and the other carries the pregnancy. Male couples are supported with donor‑egg IVF combined with gestational carrier services, allowing both partners to be involved in the journey. The clinic’s dedicated LGBTQ+ coordinators provide tailored counseling, legal referrals, and emotional support, ensuring that same‑sex couples receive comprehensive, personalized care throughout their assisted reproduction experience.

Contact

call

Phone +1 214-363-5965

location_on

Address 5477 Glen Lakes Dr, Dallas, TX 75231, USA (Find on Google Maps) open_in_new

schedule

Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 3:00 PM
Saturday: Closed
Sunday: Closed

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