Coastal Fertility Specialists is a reproductive endocrinology and IVF clinic located in South Carolina with offices in Mt. Pleasant, Summerville, Lexington, Myrtle Beach and Savannah, Georgia, specializing in comprehensive infertility care and family building; the center offers a full spectrum of services including diagnostic testing, in‑vitro fertilization, embryo freezing, fertility preservation, PCOS management, mild chronic endometritis treatment, and personalized treatment plans guided by the latest science‑based technology, all supported by a state‑of‑the‑art embryology, endocrinology and andrology laboratory that underpins its nationally recognized high pregnancy rates, described as among the best in the nation. With more than 70 years of combined experience, the clinic’s award‑winning team of board‑certified physicians—Dr. John Schnorr, Dr. Heather Cook, Dr. Jessica McLaughlin, Dr. Carrie Riestenberg and Dr. Andrea Peterson—works alongside experienced nurses, embryologists and dedicated administrative staff to provide compassionate, individualized care, free second‑opinion consultations, specialized financing plans, insurance navigation, and round‑the‑clock patient support through new‑patient coordinators, online scheduling and a nurturing office environment that has earned national patient‑satisfaction awards and the 2025 Charleston’s Choice “Best Fertility Specialist” honor.
Why choose Coastal Fertility Specialists?
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Expert and Compassionate Doctors
Dr. Andrea Peterson, Dr. Schnorr, Dr. McLaughlin, Dr. Slowey, and Dr. Cook deliver knowledgeable care, explain each step clearly, and maintain honest dialogue about fertility statistics and treatment options.
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Supportive Nursing Team
Nurses A'Lonna, Heather, Cherub, Mindy, and others provide timely responses, emotional encouragement, and detailed guidance throughout monitoring, medication, and procedures.
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Flexible Scheduling & Quick Visits
The clinic offers Saturday appointments, minimal lobby wait times, and rapid HSG procedures, allowing patients to fit treatment into busy lives.
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Clear Communication & Personalized Guidance
Staff deliver thorough explanations, transparent success-rate discussions, and individualized plans, helping patients feel informed and confident.
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High Success Rates and Positive Outcomes
Multiple patients achieved pregnancies after IUI, IVF, and frozen embryo transfers, citing the clinic’s effective protocols and supportive environment.
What to watch out for at
Coastal Fertility Specialists?
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Billing Department Confusion
Patients experience overcharges, delayed insurance reimbursements, and difficulty obtaining refunds, with some reporting $400+ unresolved balances.
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Scheduling and Deposit Issues
Appointments are hard to secure, and deposits are sometimes taken without a confirmed service date, leading to frustration and perceived lack of transparency.
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Inconsistent Staff Professionalism
Some interactions are described as dismissive or condescending, and phone calls are not returned promptly, creating a sense of disrespect.
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System Integration Gaps
Separate billing systems between Lexington and Mount Pleasant offices cause duplicate charges and unclear payment histories, complicating the financial process.