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Clínica EVA Fertilidad y Reproducción Asistida

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Santa Cruz de Tenerife, Spain

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About Clínica EVA Fertilidad y Reproducción Asistida


Clínica EVA Fertilidad y Reproducción Asistida - Patient Reviews

3.8

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Ainhoa *****

1 year ago

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The reviewer had a high-value treatment halted at Dorsia Clinic due to the clinic's closure, without notice or alternative solution. The clinic has been unresponsive to the reviewer's multiple complaints. The doctor involved, Dr. Maria Teresa Lorrusso, is

Hello, how are you?, I am also going through a very frustrating and disappointing situation, we were about to finish a high-value treatment with this clinic (a treatment that I have financed and continue to pay religiously) when the doctor suddenly arrives (we are very happy with her, a great person, Dr. Maria Teresa Lorrusso) and we had to stop the process because something was happening that I did not know that when she had more information she would tell me, the result was that the clinic had closed and they did not inform us of anything nor did they refer us to another clinic, they did not give us any. explanation... I have been calling Dorsia for two months with more than 10 complaints in which they only tell me that they cannot do anything and that the quality department will contact me, something that has never happened in two months. I don't know how you can leave people with their projects at a standstill with the illusions and emotions that this entails, but of course they do continue to charge the money, well no! I'm not going to pay you a penny more! I am not going to continue spending money on lawyers so that later nothing happens and more money is lost, I will stop paying to see if they are going to contact me... they have breached a contract in this low-level way. Do not have any treatment in these clinics, if any problem happens later they will not take care of anything! One hand in front and one behind.
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Ainex *****

1 year ago

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Paid 10,000 euros to Eva clinic in January 2024, experienced poor communication and unexpected closure. Dr. María Teresa Lorusso was initially helpful, but clinic did not respond to further attempts for information.

Good afternoon, I am in a very frustrating situation, I paid for my treatment with this Eva clinic since January 2024, for a value of 10 thousand euros, I was accompanied by Dr. María Teresa Lorusso, who gave me all the hope that everything will be fine . They did many tests, some of which I had to pay again that were not included in the payment made, they dragged me day after day until suddenly I called the clinic and sent a message and they did not answer me. . To my surprise, I logged on and saw that the clinic was temporarily closed. You can imagine how I feel. I tried every means to get information about them and nothing reached the police, I hired a lawyer and nothing. I am here appealing to people in good faith who know some information or are in the same situation as me, please respond to me.
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Isa *****

1 year ago

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You are thieves, you close the doors without telling anyone and keep the money of so many people.
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Leonardo I*****

3 years ago

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My experience in this clinic was fatal. I had many desires but it was difficult for me to find it because I didn't know the area. I called to let them know that I couldn't find it and they didn't pick up my cell phone. I arrived one minute late and apologized to them for arriving 12 minutes late. The reception told me, don't worry, it's your first kiss. When I met the doctor, a woman named Eva attended to me and she asked me for a lot of kisses, saying that it was a lack of respect for those minutes late. I told her if you want me, boy, she said no, but He kept telling me things that don't give you any job security and I left there so badly that I left vomiting. I think there is better treatment at the veterinary animal clinic. I don't recommend it to anyone.
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BRIAN*****

3 years ago

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We are very sorry to say that our experience with this company has not been positive at all. We are only talking about our experience and we are only writing this to inform you that we believe that for residents in Tenerife it is not the best option, because its office in Santa Cruz, since it is not a clinic, only part of the treatment is carried out and for The most important thing is follicular puncture and embryo transfer: or any other intervention that requires a specialist or operating room, you must travel to Madrid. When we hired their services we were aware of this fact and naively we did not think that it could mean any problem. However, after a very failed attempt, we did calculations and what we had spent on travel was almost the same as the fees paid and consequently what at first seems economically viable, turns out to be not. In truth, that was not the biggest problem but in the end it is stressful having to take a plane several times (you will have to travel more than once) to spend 3 hours on the way there and the same number on the way back, the procedures to find a hotel, extra expenses for maintenance, travel; because there are no hotels very close to their facilities in Madrid, if you don't want to pay an arm and a leg, of course. Eye! The travel dates have to coincide with the dates to carry out the treatments and it can be very complicated for everything to coincide. We can assure you that it is not comfortable at all. In the end we discovered that there is in Tenerife and with its own facilities for the complete treatment, exquisite too, very conveniently located, staff who are super attentive to you and without having to go anywhere else, not even another island, a center that It will help you realize your dreams of having that desired child. LOOK FOR IT, Well, in the end it is not the most expensive option and yet it is more effective and what is even better, my wife is now expecting a child with the help and care of a very professional and dedicated team that offers you all the possible options for realize that dream.

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Address C. Ramón y Cajal, 12, 38004 Santa Cruz de Tenerife, Spain (Find on Google Maps) open_in_new

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