CCRM Fertility clinic in Edina is a fertility clinic located in Edina, Minnesota, specializing in helping individuals and couples achieve parenthood through a comprehensive range of reproductive services. The clinic offers IUI, IVF, ICSI, preimplantation genetic testing (PGT), egg freezing, egg and sperm donation, surrogacy, and dedicated LGBTQIA+ family‑building programs, all supported by a team of experienced specialists including Dr. April Batcheller, Dr. Jennifer Burgart, and Dr. Amy Kohlmeier who provide a professional, compassionate, and patient‑centered approach. Highlighting its reputation, CCRM Fertility boasts over 2,000 five‑star reviews and emphasizes high success outcomes, while also offering financial freedom through dedicated counselors, insurance navigation, self‑pay discounts, and flexible financing options. Patients benefit from extensive support services such as telehealth appointments, a one‑day work‑up, a secure patient portal, and access to local support groups, ensuring a seamless and supportive journey from initial consultation through treatment and beyond.
Why choose CCRM Fertility of Minneapolis?
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Exceptional Staff
Patients consistently praise the professionalism and compassion of the staff at CCRM. The medical team, including Dr. Hanson and Dr. Batcheller, goes the extra mile to ensure patients feel supported, informed, and cared for during their healthcare journey.
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Comprehensive Care
CCRM provides thorough explanations of fertility procedures and options, offering patients comprehensive guidance through the IVF and IUI processes, which contributes to a more reassuring experience in a challenging time.
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Clean and Welcoming Facility
The clinic is noted for its clean, modern environment that adds to the comfort of the patient experience, emphasizing professionalism and attention to detail.
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Encouraging Environment
Many reviews highlight the supportive atmosphere fostered by the staff, which can make a substantial difference in how patients navigate the emotionally taxing process of fertility treatment.
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Prompt and Efficient Service
For many patients, the ability to receive timely responses and quick appointment scheduling has contributed positively to their treatment experience, facilitating the often urgent nature of fertility care.
What to watch out for at
CCRM Fertility of Minneapolis?
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Poor Internal Communication
A significant number of reviews mention chaotic internal communication, leading to missed information, rushed appointments, and patients feeling as though they are just a number rather than valued individuals. The mix-up of treatment details further exacerbates the emotional strain of fertility journeys.
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Billing Issues and Phantom Charges
The clinic has faced serious complaints regarding unclear billing practices, with patients reporting unexpected charges and inconsistencies that add financial stress to an already difficult experience.
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Inconsistent Appointment Management
Many patients express frustration over appointment scheduling problems, including last-minute cancellations, delays in service, and a lack of communication when changes occur, which can hinder their treatment timelines.
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Limited Face-to-Face Interaction
Several patients felt that their experiences were compromised by primarily virtual appointments, which limited the opportunity for personal interaction with their doctors and reduced their sense of connection during critical treatment phases.
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Overemphasis on Financial Gain
Critics of CCRM highlight an attitude that seems more concerned with profit over patient care, leading to the impression that treatment recommendations may not always prioritize patient well-being.
CCRM Fertility of Minneapolis - Patient
Reviews
3.9
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PRATIM PRAKAS*****
1 month ago
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WORST WORST WROST ... I can explain but keep it simple Worst .
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Claire M*****
1 month ago
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Lacks communication. Said they would call two days before my husbands semen donation and didn’t. Told us to come to the office at 6am to donate and said we could not come at a later time. We are still waiting at 6:20 am for someone to open the office. With how much money we have spent here we are very disappointed with the lack of care. Someone needs to get over here and shape this place up. If you can, don’t go to this clinic
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Marisa*****
1 month ago
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My husband and I went to CCRM for our first infertility treatment. We felt like a number rather than patients. When the nurse called letting us know it didn’t work how we hoped. She lacked empathy and told us we would have to wait 3-4 weeks to speak with the doctor to get any sort of clear answers. When we finally met with the doctor she also lacked empathy and when we shared the feedback of our overall experience she was extremely dismissive. Save your money and heartache and go to another provider.
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Julia Ba*****
2 months ago
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I left CRM of Minneapolis because I had endured years of infertility, and their communication was severely lacking. I felt like nothing more than a file in a system. Unfortunately, my experience with CCRM has felt no different.
If you have the ear of a nurse, support exists—but if you don’t advocate for yourself, nobody will.
Here’s why I am so deeply disappointed and honestly heartbroken.
Less than a week ago, I met with the Blue Team for my IVF consult. I had joined CCRM about three months earlier and chose to try IUI twice before moving into an IVF protocol. After that consult, the nurse told me to call on cycle day 1 to schedule my baseline ultrasound, bloodwork, and pre-op physical. She also reviewed my stim protocol and ordered our prescriptions.
From that point on, our entire focus was on securing our medication for the upcoming cycle—just days away.
When I arrived at the office today, I was told I needed to pay the full outstanding balance for the egg retrieval cycle—nearly $20,000—immediately. My insurance does not cover IVF, so no, I was not shocked by the cost. What I was shocked by was learning that full payment was due at the first appointment.
Had someone from the business office contacted me—via message (app), task (app), or phone call—between my consult and today’s appointment, I would have been fully prepared. That single communication would have saved me a tremendous amount of time, stress, and heartbreak.
Instead, I was offered my first-ever consult with the business office—where I was met with absolutely zero empathy. I was told that today’s appointment was “irrelevant” and that a nurse would not be calling me with next steps unless I paid the remaining balance before their office closed—just two hours later.
To make matters worse, before my appointment, the front desk staff told me that if I could put something down today, I could pay the remainder by my next visit. I immediately paid $1,500 and had no issue paying the rest—I just needed a few days to move funds between accounts.
Instead, I spent three hours driving, undergoing unnecessary ultrasounds and bloodwork, only to be told: Read the fine print. You should have known.
Today, CCRM showed me exactly who they are.
I feel incredibly stuck because I have already spent over $4,000 on IVF medications. Starting over feels impossible.
But for anyone else going through this—I'm so sorry. This process is already hard enough. Emotional enough. CCRM is not it. And honestly, CRM isn’t either. These are the “leading” clinics in the Minneapolis/St. Paul area, which makes this even more heartbreaking.
CCRM describes themselves as offering “compassionate fertility care.”
What I experienced today was anything but compassionate.
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Allison Pet*****
2 months ago
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Online system allowed me to make an appointment, waited over a month to go to said appointment only to find that they had canceled the appointment and never reached out. Nurse was so unhelpful and uncaring about it just saying it wasn't their fault and I should have called instead of using their online booking system. Absolutely crushing when I've already had to wait over a month for an appointment, taken off work and is a stressful situation. Don't go here, they don't care.
Wish I had seen the other reviews before all of this stress and upset - clearly I am not the only person that's had this issue.
CCRM Fertility of Minneapolis - FAQ
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AI-generated based on information from the clinic's website
Does CCRM Fertility offer egg donation for IVF treatment? expand_more
Yes, CCRM Fertility runs a comprehensive donor‑egg program that includes a nationally sourced egg bank with highly screened donors. The donor screening process involves medical, genetic, and psychological evaluations, FDA‑mandated testing, and a one‑day work‑up. CCRM reports a 95 % egg‑thaw survival rate and guarantees at least one high‑quality blastocyst per donor lot; if the guarantee is not met, additional donor eggs are provided at no extra cost. Patients can select from a diverse pool of donors, and all donor‑egg cycles incorporate PGT‑A to optimize pregnancy outcomes.
What fertility treatments and services does CCRM Fertility offer? expand_more
CCRM Fertility provides a full spectrum of assisted reproduction services, including in‑vitro fertilization (IVF) with intracytoplasmic sperm injection (ICSI), intrauterine insemination (IUI), and comprehensive egg‑freezing (vitrification) programs. The clinic also offers donor‑egg cycles, donor‑sperm options, and a robust gestational‑carrier program for surrogacy. Advanced genetic services such as preimplantation genetic testing for aneuploidy (PGT‑A), monogenic disorders (PGT‑M), and structural rearrangements (PGT‑SR) are available to enhance embryo selection. Additional offerings include oncofertility preservation, LGBTQIA+ family‑building pathways, and personalized fertility assessments that guide individualized treatment plans.
Does CCRM Fertility treat single women seeking fertility treatment? expand_more
CCRM Fertility explicitly welcomes single women who wish to build a family, offering the same full range of IVF services as for couples. Single‑patient protocols include IVF with own or donor eggs, preimplantation genetic testing, and embryo cryopreservation for future use. The clinic’s oncofertility and egg‑freezing programs also support single women who want to preserve fertility before pursuing pregnancy. Dedicated patient coordinators and counseling services ensure personalized support throughout the journey, from initial consultation to embryo transfer.
Does CCRM Fertility provide fertility treatment for same‑sex couples? expand_more
CCRM Fertility is an LGBTQIA+‑inclusive clinic that offers tailored fertility solutions for same‑sex couples. Female couples can pursue reciprocal IVF (ROPA), donor‑egg IVF, or intrauterine insemination with donor sperm, while male couples have access to sperm‑donor IVF, gestational‑carrier programs, and comprehensive genetic testing. The clinic’s staff includes specialists experienced in LGBTQIA+ family building, and the network provides legal and logistical support for surrogacy arrangements, ensuring a supportive environment for all family structures.
What is the history and background of CCRM Fertility? expand_more
Founded in 1987, CCRM Fertility pioneered several milestones in assisted reproduction, including the first frozen‑embryo pregnancy in Colorado (1987), the first GIFT and ZIFT births (1990), and the world’s first blastocyst culture program (1996). The clinic introduced assisted hatching (1993), ICSI (1994), and vitrification of eggs and embryos (2007). Today, CCRM has helped more than 100,000 families achieve pregnancy and operates a national network of over 30 locations in the United States and Canada. The center is accredited by SART and continuously publishes its outcomes, reflecting a commitment to research, innovation, and patient‑centered care.
Who are the fertility doctors and specialists at CCRM Fertility? expand_more
CCRM Fertility’s medical team includes board‑certified reproductive endocrinologists and fertility specialists across its U.S. network. Notable physicians include Dr. Eric Surrey, a senior reproductive endocrinologist and chief medical officer, Dr. Sara Barton and Dr. Lauren Ehrhart in Colorado, Dr. Nicole Kummer and Dr. Shane Lipskind in Arizona, and Dr. Ketan Patel in Minnesota. Each location typically staffs three to five fertility physicians, supported by a senior embryology team of PhDs, certified embryologists, and dedicated fertility nurses. The physicians are members of the Society for Assisted Reproductive Technology (SART) and many hold dual board certifications in obstetrics‑gynecology and reproductive endocrinology, ensuring comprehensive, evidence‑based care for patients.
What are the IVF success rates at CCRM Fertility? expand_more
CCRM Fertility reports live‑birth rates that consistently exceed the national average across all maternal age groups, based on SART data collected from 2007 to 2023. The clinic’s success is driven by a high proportion of frozen‑embryo transfers (FET) that incorporate preimplantation genetic testing for aneuploidy (PGT‑A), which improves implantation odds. While exact percentages vary by age, CCRM’s published charts show that women under 35 achieve live‑birth rates above 55 % per transfer, and even patients in their late 40s see rates that remain competitive with peer clinics. These outcomes reflect the network’s advanced laboratory protocols, personalized stimulation regimens, and a dedicated embryology team that focuses on embryo quality and optimal transfer timing.
What IVF laboratory technology does CCRM Fertility use? expand_more
CCRM Fertility’s laboratories employ cutting‑edge technology to maximize embryo viability. The network was the first in the United States to implement the electronic witnessing system called Matcher, which provides double‑witnessing for all critical steps such as ICSI and embryo transfer. Embryos are cultured in time‑lapse incubators with continuous monitoring, and vitrification devices ensure a 95 % egg‑thaw survival rate. All labs maintain 24/7 temperature and gas monitoring, backup power supplies, and a high embryologist‑to‑patient ratio, supported by rigorous quality‑control testing of media and consumables. These standards are reinforced by network‑wide training and certification programs.
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Centre d’Assistance Médicale à la Procréation NATIFIV
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Dr Laura Vinsonneau : Gynécologue Médecin de la Reproduction – Spécialiste en fertilité – Paris
Dr. Laura Vinsonneau is a specialized medical gynecologist practicing at PointGyn in Paris, located on Rue Bergère. The clinic offers a range of services in gynecology and obstetrics, including fertility treatments, pelvic ultrasounds, and IUD insertions. Dr. Vinsonneau has an extensive educational background, holding several degrees from prestigious Paris universities, and has significant experience in reproductive medicine. The clinic is accessible via public transport, including the Bonne Nouvelle metro station, and provides services in both English and French. Consultation fees vary depending on the type of service and can range from €106 to €175. For emergency situations, patients are advised to contact the emergency services.
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