CCRM Fertility is a leading fertility clinic network located across the United States and Canada, with major centers in cities such as Chicago, New York, Los Angeles, and Toronto, specializing in comprehensive reproductive medicine and personalized family‑building solutions. The clinic offers a full suite of services including IVF, IUI, egg freezing, PGT, donor egg programs, gestational surrogacy, onco‑fertility, LGBTQIA+ family building, and treatment for recurrent pregnancy loss, all supported by in‑house state‑of‑the‑art laboratories and innovative technology that aim to achieve pregnancy in fewer cycles. CCRM’s award‑winning physicians and multidisciplinary team of embryologists, reproductive endocrinologists, and fertility nurses emphasize evidence‑based care, individualized protocols, and a compassionate patient‑centered approach, reflected in its reported success of over 100,000 families and industry‑leading live‑birth rates. Unique features include a national network of specialists, integrated financial counseling, comprehensive insurance navigation, and ongoing patient education through webinars and community events. Dedicated support staff provide 24/7 assistance, telehealth options, and personalized counseling to guide patients through every step of their fertility journey.
Why choose CCRM Fertility of Lone Tree?
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Expert Medical Team
Dr. Surrey, Dr. Schoolcraft, and Nurse Emily deliver professional, attentive care with thorough explanations of each step. Their expertise is credited with successful embryo transfers and high pregnancy rates after previous unsuccessful attempts.
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Compassionate Patient Care
Staff consistently provide friendly, supportive interactions, guiding patients through testing, procedures, and emotional challenges. Personalized attention helps reduce anxiety during invasive steps such as retrievals and ultrasounds.
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Advanced Technology
The clinic offers state‑of‑the‑art options including PICSI, IMSI, IVM, precise ultrasounds, and HSG procedures, contributing to accurate diagnoses and improved outcomes.
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Clean, Organized Facility
The environment is described as warm, well‑maintained, and efficiently organized, with minimal wait times and smooth appointment flow.
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Effective Communication
Patients receive clear explanations of tests and treatments, and staff promptly answer questions, ensuring confidence throughout the fertility journey.
What to watch out for at
CCRM Fertility of Lone Tree?
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Billing Transparency Issues
Unexpected large bills and out‑of‑network lab and surgical fees are reported, with surprise billing and difficulty obtaining clear cost breakdowns.
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Customer Service Delays
The billing department and administrative staff are often unresponsive, leading to prolonged wait times for call‑backs and unresolved charge disputes.
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Insurance Coverage Confusion
While physicians appear in‑network, labs and surgical centers frequently are not, resulting in higher out‑of‑pocket expenses and unclear reimbursement processes.
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Accessibility Concerns
Reports indicate inadequate accommodations for individuals with disabilities, including insufficient support for service‑dog access.
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Inconsistent Administration
Some patients experience cold, impersonal onboarding and a lack of empathy from administrative personnel, contrasting with the clinical team's bedside manner.
CCRM Fertility of Lone Tree - Patient
Reviews
3.4
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Thibaud Morel L'H*****
3 weeks ago
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I would not recommend CCRM. Anything billing related was a disaster. They didn't run stuff through insurance despite having all the necessary info, and if you need to reach their billing department to discuss things, good luck... You call, spend 20 minutes on hold, then get forwarded to voicemail, leave a voicemail, they never call back. I had to maybe spend 3 hours trying to get a hold of them, and when I did they told me I should have used the portal to reach them - but not the one we'd already signed up for test results, another portal just for billing.
The actual care was okay ish, though the doctor gave wrong statistical information we'd looked up beforehand, and after we did tests they told us a nurse would follow-up with us, never happened.
We opted to not pursue further care with them given the very poor service. Very disappointing.
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Nicole P*****
1 month ago
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After 3 failed IVF cycles at a local clinic in my hometown we wanted to give up. By the grace of god an acquaintance at my gym reached out to me and shared her fertility journey with me which brought us to discover CCRM. Living in Ohio I thought it would be crazy to start over at a new clinic across the country, but thank god we did! I am writing this review as I hold my 4 month old baby. We would never have gotten here without the amazing doctors at CCRM. I am thankful we never gave up, it is hard to stay positive after 3 failed rounds of IVF but CCRM instilled hope and I had full confidence in the doctors. They gave me answers my old clinic never did and always made me feel heard. Thank you to all the doctors who helped give us our sweet baby boy!
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Brittany V*****
2 months ago
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CCRM is the best fertility clinic! Dr. Von Wald is the most incredible doctor, I have ever had! She was there for us through every step of the journey. She always explained everything so well, and not only cared about us achieving our dreams, but always ensured my health was well throughout everything. She even changed up medications for me since the vaginal medications were bothering my skin. When we had some tough news, she always checked in on us and made sure we had every follow up appointment that was needed. Dr. Von Wald is a compassionate doctor, she cares so much about her patients! No doctor can compare to her!
Megan R. was our nurse and she is the warmest person. She always got back to me when I had so many questions. She never made me feel dumb for asking so many questions. She always ensured I had every appointment scheduled. I have never had such an incredible nurse, she helped us through such tough times and allowed us to achieve our goal.
All the other nurses are wonderful there too, Sarah, Brenda, Erin, Kendra and Nicole. Nurse practitioners are wonderful!!! The front desk staff is so kind and helpful. They have the best lab too!
I am currently 10 1/2 weeks pregnant! Thank you Dr. Von Wald and Megan R. for making our dream come true!
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Ami Car*****
2 months ago
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I only wish their professionalism was the standard in the medical industry. I’m a nitpicker and all I have is praise. From the front desk to the surgeon and in between, nothing but accolades.
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Melissa *****
3 months ago
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After a very difficult experience at another fertility clinic, finding Dr. Surrey and CCRM truly restored my hope in the fertility process.
Before coming to CCRM, I went through one full stimulation cycle and two failed transfers at a different clinic. The lack of professionalism, compassion and empathy, poor communication, and overall disorganization from the clinic leadership left me emotionally and physically drained. By the time I switched clinics, I felt defeated and skeptical that the process could feel any different.
CCRM was night and day.
From my very first interaction, the clinic ran with a level of precision, care, and professionalism that immediately put me at ease. Dr. Surrey and his entire team — the nurses, phlebotomists, and ultrasound technicians — treated me with kindness, respect, and compassion at every step. They made me feel seen, supported, and genuinely cared for, not just like another patient on a schedule.
Under Dr. Surrey’s care, I completed a stimulation cycle and a natural transfer — something my previous clinic insisted would never work. Not only did I feel much better completing the natural cycle, but the entire process was smoother, far less stressful, and physically easier. I experienced fewer symptoms, less pain, and far less anxiety. Simply being at CCRM changed my outlook and helped me regain a positive mindset during a process that can be incredibly overwhelming.
Dr. Surrey is exactly the kind of physician you want in this journey. He is extremely data-driven, thoughtful in his recommendations, and incredibly knowledgeable — yet also easygoing, approachable, and genuinely kind, with a great sense of humor that helped lighten some very heavy moments. Most importantly, he cared not only about my success (which is, of course, the priority), but also about my overall health and well-being — something that is not always true at other clinics.
I have already recommended CCRM — and specifically Dr. Surrey and his team — to three women in my network, and I will continue to do so without hesitation. If you are feeling discouraged, unheard, or exhausted by your current clinic, know that a better experience is possible. CCRM sets the standard for what fertility care should be.
CCRM Fertility of Lone Tree - FAQ
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AI-generated based on information from the clinic's website
What is the history and background of CCRM Fertility of Lone Tree? expand_more
CCRM Fertility of Lone Tree is part of the CCRM network, a pioneering fertility organization founded in 1987. Over more than three decades, CCRM has introduced numerous firsts, including Colorado’s first frozen‑embryo pregnancy (1987), the state’s inaugural donor‑egg birth (1990), and the nation’s first blastocyst culture program (1996). The clinic’s research arm has advanced technologies such as vitrification (2007) and in‑vitro maturation (IVM) trials (2023). To date, CCRM has helped create over 100,000 babies worldwide, and its Colorado locations collectively perform thousands of IVF cycles annually, earning SART accreditation and multiple industry awards for clinical excellence.
Does CCRM Fertility of Lone Tree offer egg donation for IVF treatment? expand_more
Yes, CCRM Fertility of Lone Tree offers a full egg‑donation program through the CCRM National Egg Donor Database. Prospective recipients can choose from a diverse pool of rigorously screened donors who undergo extensive medical, genetic, and psychological evaluations, as well as FDA‑mandated testing. The clinic guarantees a minimum of eight high‑quality eggs per donor lot and reports a 95% egg‑thaw survival rate based on 2017‑2024 data. Donor‑egg IVF cycles at CCRM achieve pregnancy rates that are among the highest in the nation, thanks to the combination of elite donor selection and advanced laboratory protocols.
What are the IVF success rates at CCRM Fertility of Lone Tree? expand_more
CCRM Fertility of Lone Tree reports IVF success rates that consistently exceed the national average, with live‑birth rates in every maternal‑age group surpassing typical SART benchmarks. The clinic’s data, drawn from 2007‑2023 SART reports, show that frozen‑embryo transfers (FET) combined with preimplantation genetic testing for aneuploidy (PGT‑A) yield the highest pregnancy outcomes across all ages. While exact percentages vary by age, patients under 35 experience live‑birth rates above 60%, and even women over 40 achieve rates that remain competitive with peer clinics. These results reflect CCRM’s high‑embryologist‑to‑patient ratio, rigorous laboratory quality controls, and personalized treatment protocols that optimize embryo development and blastocyst transfer success.
What IVF laboratory technology does CCRM Fertility of Lone Tree use? expand_more
The IVF laboratory at CCRM Fertility of Lone Tree utilizes cutting‑edge technology to maximize embryo quality and safety. Highlights include an electronic witnessing system called Matcher that provides double‑verification for all critical steps, cryostorage alarm and ID tracking systems, and high‑resolution time‑lapse incubators for continuous embryo monitoring. The lab maintains a high embryologist‑to‑patient ratio, advanced document‑control software, and rigorous quality‑control testing of all reagents and plasticware. These innovations, combined with a dedicated genetics lab for PGT, ensure precise embryo culture, blastocyst development, and secure embryo transfer procedures.
What fertility treatments and services does CCRM Fertility of Lone Tree offer? expand_more
CCRM Fertility of Lone Tree provides a comprehensive suite of fertility treatments and services. Core offerings include in vitro fertilization (IVF) with intracytoplasmic sperm injection (ICSI), intrauterine insemination (IUI), preimplantation genetic testing (PGT‑A, PGT‑M, PGT‑SR), and elective egg freezing. The clinic also supports LGBTQIA+ family building, donor‑egg IVF, donor‑sperm programs, and gestational surrogacy coordination. Additional services encompass comprehensive fertility testing, onco‑fertility preservation, recurrent pregnancy loss evaluation, and personalized hormone protocols. All treatments are delivered under one roof with integrated laboratory support to streamline the assisted reproduction journey.
Who are the fertility doctors and specialists at CCRM Fertility of Lone Tree? expand_more
CCRM Fertility of Lone Tree is staffed by a team of board‑certified reproductive endocrinologists and fertility specialists. Leading physicians include Dr. Sara Barton, MD, Dr. Lauren Ehrhart, MD, Dr. Laxmi Kondapalli, MD, MSCE, Dr. Robert Gustofson, MD, Dr. William Schoolcraft, MD, HCLD, Dr. Eric Surrey, MD, and Dr. Tiffany Von Wald, MD, MPH. The group also includes a certified nurse‑midwife (WHNP‑BC) and a certified nurse‑practitioner (CNM) who support patient care. All doctors are members of the Society for Assisted Reproductive Technology (SART) and bring extensive experience in assisted reproduction, IVF, ICSI, and complex family‑building cases.
Does CCRM Fertility of Lone Tree treat single women seeking fertility treatment? expand_more
CCRM Fertility of Lone Tree welcomes single women who wish to build a family. The clinic provides tailored fertility treatment options for solo mothers‑by‑choice, including IUI with donor sperm, IVF with donor eggs, and comprehensive egg‑freezing services for future use. Single patients also have access to the same counseling, financial support, and personalized care plans as couples, ensuring a supportive environment for all family‑building journeys.
Does CCRM Fertility of Lone Tree provide fertility treatment for same-sex couples? expand_more
CCRM Fertility of Lone Tree is fully inclusive of same‑sex couples and offers a range of assisted reproduction options. Female couples can pursue reciprocal IVF (ROPA), donor‑egg IVF, or IUI with donor sperm, while male couples can access sperm‑donor IVF and gestational surrogacy services. The clinic’s LGBTQIA+ family‑building program includes dedicated counseling, legal coordination for surrogacy, and a supportive care team experienced in navigating the unique needs of same‑sex families.
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