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Care Fertility Nottingham

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Nottingham, United Kingdom

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About Care Fertility Nottingham

Care Fertility is a leading UK fertility clinic network with 24 locations across England, Wales and Ireland, specializing in IVF, fertility preservation, donor programmes and inclusive care for heterosexual couples, single people, same‑sex and transgender patients; it boasts some of the highest success rates of any UK clinic and an excellent Trustpilot rating built on over 25 years of experience. The clinic offers a comprehensive pre‑treatment bundle for £575 (a 42 % saving) that includes detailed investigations, full blood tests and a personal consultation with a fertility doctor, alongside standard IVF, ICSI, egg and sperm freezing, and donor services, all delivered by a multidisciplinary team of fertility experts, embryologists and dedicated patient‑enquiry staff who provide transparent pricing and no waiting lists. Unique features include a national network that brings world‑class expertise locally, personalised treatment plans tailored to each patient’s BMI, age and medical profile, a 24/7 online chat, a treatment‑companion app (Salve) for ongoing support, and regular online events and patient‑support resources. Care Fertility’s patient promise ensures individuals feel seen, heard and supported throughout their journey, reinforcing its reputation as the UK’s most trusted fertility clinic.

Why choose Care Fertility Nottingham?

  • check_circle Supportive Staff

    Numerous reviewers commend the compassionate and caring nature of the staff at Care Fertility Nottingham. Many patients feel supported throughout their IVF journey, with staff providing reassurance and approachable care during emotional times.

  • check_circle Successful Treatments

    Many customers report successful outcomes, including healthy pregnancies and the birth of children, often attributing their success to the clinic's thorough procedures, innovative treatments, and expert guidance.

  • check_circle Comfortable Environment

    Patients frequently describe the clinic as professional yet inviting, highlighting the calming atmosphere that helps ease the stress associated with fertility treatments. This welcoming environment can make a significant difference during a challenging time.

  • check_circle Efficient Process

    Several reviews mention the efficient handling of appointments and treatments, with reports of minimal waiting times and streamlined procedures. This efficiency is appreciated by patients who are eager to begin their treatment cycles.

  • check_circle Comprehensive Care

    Customers appreciate the thoroughness of the services offered at Care Fertility, from initial consultations through to treatment plans. Many feel that their individual needs were addressed appropriately, enhancing their overall experience.

What to watch out for at Care Fertility Nottingham?

  • warning Communication Issues

    A common complaint among reviewers is the lack of timely communication about test results and treatment updates. Many patients express frustration at having to chase for information, which can add to the anxiety of an already emotional process.

  • warning Additional Costs

    Several customers report unexpected fees during the treatment process, particularly regarding medication and additional tests. The presence of these hidden costs often leads to frustration, as patients feel blindsided by the financial aspect of their care.

  • warning Mixed Feedback on Doctors

    While some doctors received praise for their professionalism and care, others, including Dr. Abraham Francis, faced criticism for poor communication and perceived indifference towards patients' concerns. This inconsistency in care can significantly affect a patient's experience.

  • warning Long Waits for Appointments

    Some reviewers noted delays in getting appointments, especially for follow-ups or additional tests. Such delays can disrupt treatment timelines and amplify stress for patients seeking timely interventions.

  • warning Inadequate Aftercare

    Several patients reported feeling neglected during the aftercare phase, especially when treatments did not go as planned. The lack of follow-up support can leave patients feeling abandoned at a vulnerable time in their journey.


Care Fertility Nottingham - Patient Reviews

3.8

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L

L*****

2 months ago

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I had a horrible time here and definitely did not feel ‘care’. It was several years ago but was so traumatic I can only now review. I don’t want to add my personal details and will not be talking to Care for my own sake, so please don’t reply.
S

Sarah*****

5 months ago

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Amazing team, thank you for everything x
M

Manc*****

5 months ago

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Pgt M & Pgt A We have felt really supported, listened too and had the ability to make informed decisions through our journey so far. Dr Pandey has been outstanding and we couldnt wish for better care. The whole team in every interaction we have had have been understanding of our situation, and shown true care and compassion. We fully trust in them. Thank you.
J

J*****

5 months ago

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Dr. Abraham Francis failed so badly in his cares with us 9 years ago that I have experienced extreme trauma for those 9 years including PTSD and flashbacks alongside my marriage nearly breaking up and terrible loss due to his poor care (We lost our baby due to his incompetence and it is only now that I can face dealing with it). I note now on the reviews that he is still failing in patient care and therefore feel that I would like responses in private regarding this doctor, as he clearly needs to be reviewed by the GMC. Can I just add that the response from Care Fertility is I believe endeavouring to create a false truth of what occurred. I have also not spoken to Care Fertility about this properly yet with my husband present due to these failings in care and the distress that this has caused, impacting on being able to discuss these issues in depth at this time. This is not a 'false negative result,' (which by the way illustrates the lack of empathy and dehumanising of our experience by Care Fertility) but rather a consistent failing in care from beginning to end by Dr. Abraham Francis throughout the whole of our fertility journey with him, as Care Fertility management are very well aware of and need to address effectively. This man did not show any empathy, consideration or care of myself and my husband throughout our journey leading to assumptions being made about us by him due to his failure to do his job effectively. These ongoing issues regarding his approach towards us in his care including, misdiagnosis, misinformation, miscommunication and consistent failings in consideration of our needs and that of our little one, once implanted into me and resulting in this loss as a result. Good communication is at the heart of good care and this man, consistently failed to communicate effectively and show respect to either myself as a woman or my husband. This is not good enough and should not be seen as acceptable.
K

Katie Bran*****

6 months ago

star star star star star
After deciding to donate my eggs I chose this clinic because of personal recommendations from friends. From the beginning the process has been straight forward and easy. When attending my first visit I was slightly nervous but a special shout out to Charlotte on reception for her warm, uplifting, positive attitude. She put me straight at ease and made me feel very relaxed.

Contact

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Phone +44 115 852 8100
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Address John Webster House, Business Park, 6 Lawrence Dr, Nottingham NG8 6PZ, UK (Find on Google Maps) open_in_new
schedule
Opening Hours
  • Monday: 8:00 AM – 5:00 PM
  • Tuesday: 8:00 AM – 5:00 PM
  • Wednesday: 8:00 AM – 5:00 PM
  • Thursday: 8:00 AM – 5:00 PM
  • Friday: 8:00 AM – 5:00 PM
  • Saturday: Closed
  • Sunday: Closed

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