Caperton Fertility Institute
Texas, United States
About Caperton Fertility Institute
Caperton Fertility Institute - Patient Reviews
3.7
J*****
2 months ago
Stepha*****
4 months ago
Alexandra M*****
5 months ago
Kathryn *****
8 months ago
Jeff Rodr*****
8 months ago
Contact
- Monday: 7:30 AM – 4:30 PM
- Tuesday: 7:30 AM – 4:30 PM
- Wednesday: 7:30 AM – 4:30 PM
- Thursday: 7:30 AM – 4:30 PM
- Friday: 7:30 AM – 4:30 PM
- Saturday: Closed
- Sunday: Closed
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Her Health OB/GYN & Fertility Center
Her Health provides a full range of obstetric and gynecologic services with a team of doctors praised for compassionate care and clinical expertise. Dr. Gutiérrez, Dr. Khamsi, Dr. Larrazaleta, and Dr. Suarez are frequently highlighted for thorough examinations, attentive bedside manner, and successful deliveries, including high‑risk pregnancies and C‑sections. The clinic maintains clean, well‑equipped facilities and often keeps appointments on schedule, allowing patients to see multiple providers when needed. However, the practice struggles with front‑desk communication; phone lines are often unanswered, voicemail is unavailable, and scheduling errors are common. Some patients encounter rude staff, inconsistent policies on new‑patient acceptance, and occasional lapses in follow‑up such as delayed test results or prescription handling. While many patients report excellent medical outcomes and supportive staff, the administrative shortcomings create frustration and can impact timely care. Prospective patients should weigh the strong clinical team against the reported challenges in office responsiveness and customer service.