Boston IVF
United States
About Boston IVF
Boston IVF is a fertility clinic located in New England and New York, specializing in diagnosing and treating a wide range of conditions and challenges that may affect the ability to conceive. The clinic offers treatment options for individuals and couples, including those with inability to conceive after six months, PCOS and ovulation disorders, uterine abnormalities, recurrent miscarriage, low sperm quality, age‑related low egg supply, and many other fertility issues. With over 20 locations, Boston IVF provides a comprehensive approach to fertility care, leveraging advanced technologies in its cutting‑edge labs to enhance embryo quality, perform extensive genetic testing, and freeze thousands of eggs annually. The team, led by reproductive endocrinologists Nina Resetkova, MD, MBA, Jamil Mroueh, MD, and Ben Lannon, MD, collaborates with skilled practitioners, urologists, and researchers to create personalized treatment plans that care for the whole patient. Boston IVF boasts more than 150,000 success stories since 1986, averaging 11 babies born each day, and offers extensive patient support through its Fertility Support Resource Center, featuring expert advice, live Q&A sessions, LGBTQ+ family‑building resources, and comprehensive educational materials.
Why choose Boston IVF?
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Compassionate and Supportive Staff
Many patients have reported that the nurses and doctors at Boston IVF are incredibly compassionate and supportive throughout the fertility process. They often describe a personal touch, where staff take the time to make them feel understood and cared for, helping to alleviate some of the emotional stress associated with fertility treatments.
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Success Stories
Numerous families have shared their success stories, with many achieving pregnancy and welcoming healthy babies after treatment at Boston IVF. This clinic has played a vital role in helping individuals realize their dreams of parenthood, making it a well-regarded option for fertility assistance.
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Professional and Knowledgeable Medical Team
Patients often commend the doctors at Boston IVF for their professionalism and extensive knowledge in reproductive endocrinology. Many assert that the medical staff is adept at addressing patient concerns and providing detailed information about treatments, which is crucial in navigating complex fertility issues.
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Clean and Welcoming Environment
The facilities at Boston IVF are described as clean, organized, and welcoming. Patients appreciate the effort put into creating a comfortable environment, which can be particularly important for individuals undergoing emotionally taxing procedures.
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Quick and Efficient Scheduling
Some reviews praised the clinic's efficient scheduling and the ease of setting up appointments, particularly for initial consultations and follow-ups. This aspect can significantly reduce the stress associated with managing a treatment timeline and addressing time-sensitive concerns in fertility care.
What to watch out for at Boston IVF?
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Poor Communication
A common complaint among patients is the poor communication from the clinic, including extensive delays in returning calls and messages. Many have expressed frustration with having to play 'telephone tag' with staff, particularly when timely communication is critical in fertility treatments.
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Administrative Errors
Several reviews highlighted serious administrative errors, such as incorrect scheduling and mishandling of medical records, leading to unnecessary stress and inconvenience for patients. These mistakes have reportedly resulted in lost samples and delayed treatments, compounding the emotional strain of fertility issues.
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Lack of Empathy from Certain Staff Members
While many staff members are praised for their care, some patients have experienced a lack of empathy, particularly from nursing staff when addressing errors or frustrations. This perceived insensitivity can make patients feel neglected during a vulnerable time in their lives.
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Billing Problems
Patients have encountered difficulties with billing, including misbilling and confusion regarding what costs are covered by insurance. These issues often lead to prolonged discussions to rectify mistakes and unsettling reminders about financial obligations during an already stressful process.
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Feeling Like Just a Number
Some reviews suggest that patients often feel like they are treated as just another case rather than as individuals with unique needs. This has led some to seek treatment elsewhere, as they desire a more personalized and attentive approach to their fertility journey.
Boston IVF - Patient Reviews
4.2
A*****
3 weeks ago
Kendra E*****
1 month ago
Brianna Pess*****
1 month ago
They don’t explain your cycle ahead of time, which varies every round, so you may have a prep month or you might go straight into injections. You don’t know until the day you’re starting- so everything is a surprise.
They take on too many patients to give good care to any of them.
You’re just a number and the more rounds you do, the more $ they get from you. They aren’t trying to get you pregnant, they’re trying to suck you dry. Go to Brigham Women’s. Their results are better and the entire team is more attentive.
Amanda Ki*****
2 months ago
Update: we welcomed our son in December! This could not have been possible without the teamwork of our doctor, Dr. Resetkova, the nurses and other amazing staff. We are incredibly grateful!
David *****
2 months ago
My partner was given prior notice of costs for her treatments which would be uncovered, and specifically consented to and paid for them beforehand. I was re-assured several times, after my insurance had been provided and presumably reviewed multiple times, that my services would be covered by my insurance.
Then the bills came, surprise! Lesson learned, don't trust Boston IVF's word, you always have to check with your insurance. Boston IVF staff as a whole seem mostly concerned with saying whatever makes you feel comfortable moving forward so they can crank through as many patients as possible for maximum revenue. And there is not consistency between patients on information regarding upcoming costs.
That being said, there were a few individual staff in there who were kind, informative, and helped to try and support some of us through the oncofertility program. One staff member, Heidi, did what she could to help us keep medicine costs down and she is an angel. Really went above and beyond. Two stars instead of one simply because that woman is doing great work.
Boston IVF - FAQ
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What are the IVF success rates at Boston IVF? expand_more
What is the history and background of Boston IVF? expand_more
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What IVF laboratory technology does Boston IVF use? expand_more
Does Boston IVF treat single women seeking fertility treatment? expand_more
What fertility treatments and services does Boston IVF offer? expand_more
Does Boston IVF provide fertility treatment for same-sex couples? expand_more
Does Boston IVF offer egg donation for IVF treatment? expand_more
Contact
- Monday: 9:00 AM – 5:00 PM
- Tuesday: 9:00 AM – 5:00 PM
- Wednesday: 9:00 AM – 5:00 PM
- Thursday: 9:00 AM – 5:00 PM
- Friday: 9:00 AM – 5:00 PM
- Saturday: 9:00 AM – 3:00 PM
- Sunday: 9:00 AM – 3:00 PM
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