Women’s Specialty & Fertility Center – Reviews and Prices

I went to this facility for 3 years and I can’t even begin to tell you the awesome service I received by everyone at this facility. My ultrasound tech violet was the best and she provided me with the best care! I truly felt like we created a relationship and she really cared for me! Julie was also wonderful to me when performing my procedure! She made sure that I was comfortable the whole time and talked me through everything. I cannot recommend Women’s Specialty and Fertility enough! 10/10 for sure!!

Called to make an appointment for information at 10:20am, as the website only list what procedures they do but doesn’t guide you through getting info, what steps to take if you are interested, etc., and the wait time was 26 min Queue (automated system) just to get someone to answer the phone. I will 100% never move forward with services after a huge Red Flag like that on first impression.

I have had a couple of experiences with the front desk staff where they are not friendly when I call to ask a question. The rest of the staff including the doctors are very friendly and professional.

The front desk ladies are rude. The whole facility including the office manager needs to be retrained or learn about insurances. They refused to take my insurance and forced me to pay out of pocket as out of network. The office manager and billing manager both refused my insurance and kept telling me my insurance is out of network because they dont understand what Progyny does for my insurance and they wouldnt listen to my explanation or the Progyny rep. After 3 months, I finally got the billing associate, bless her heart to send in my claims to the TPA just to prove to them that I am in network and was forced to pay out of pocket.

After reading similar reviews, it seems like they do this with a lot of other people too.

It sucks that this is the only place located in Fresno for Fertility treatments and the front staff are the rudest people. People like myself with fertility issues already have it hard enough but they make it worst! I cringle everytime I have to go there for procedures due to the front staff and office manager. Now I will send in my formal complaint to the network.

Honestly some of the kindest nurses and Nurses practitioners I’ve ever met. As somebody who is born chronically ill I’ve seen my fair share of doctors and nurses but one thing that stuck out to me is how everyone in the office has gone above and beyond to take time explaining things and helping with injections and so much more!