About Vitalab Fertility Clinic - Sandton

Vitalab Fertility Clinic is a reproductive medicine clinic located in Sandton, Johannesburg and Umhlanga, KwaZulu‑Natal, specializing in assisted reproductive technologies such as IVF, ICSI, donor‑egg programmes and frozen‑thawed embryo transfers; the centre offers a full suite of services including in‑house egg banking (VEDA), comprehensive fertility assessments, surgical suites, a world‑class laboratory, and personalized treatment planning. As a proudly SASREG‑accredited facility, Vitalab adheres to the highest national standards and leverages over 150 years of combined experience among its registered reproductive specialists, having helped more than 20 000 families welcome babies. The clinic reports impressive success rates – an overall ICSI fresh‑embryo pregnancy rate of 60.9 %, conventional IVF fresh‑embryo rate of 44.4 %, fresh donor‑egg cycles achieving 69 % and frozen donor cycles reaching 57 % – reflecting advanced lab techniques and a focus on frozen‑thawed transfers to optimise outcomes. A multidisciplinary team provides a patient‑centred, evidence‑based approach, supported by dedicated counselling, a responsive chat agent, WhatsApp and email contact options, flexible appointment hours and comprehensive after‑care services, ensuring couples receive both clinical excellence and compassionate support throughout their journey.

check_circleWhy choose Vitalab Fertility Clinic - Sandton?

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    1. Expert Medical Team
    Dr. Deanna Guidozzi, Dr. Yossi Unterslak, Dr. Lawrence Gobetz, Dr. Venter, Dr. Picton and Dr. Volschenk each deliver thorough diagnostics and tailored treatment plans. Patients cite rapid problem‑solving, such as a four‑week resolution of recurrent miscarriages by Dr. Yossi. The team’s expertise spans laparoscopy, hysteroscopy, endometriosis excision and advanced IVF protocols.
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    2. Compassionate Patient Care
    Nurses and coordinators consistently provide emotional support, with staff like Sister Anne, Sr. Marily and Esme Williams described as warm, helpful and always smiling. The clinic’s culture emphasizes empathy, making patients feel heard and cared for throughout lengthy fertility journeys.
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    3. High Pregnancy Success
    Numerous accounts detail successful pregnancies after IVF, natural conception, and post‑surgical treatment, including births after multiple failed cycles elsewhere. Success stories feature babies born after donor cycles, TESE procedures and treatment of adenomyosis, underscoring the clinic’s effective outcomes.
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    4. Clear Communication & Personalized Plans
    Doctors explain procedures in detail, provide step‑by‑step action plans, and promptly answer questions. Patients appreciate receiving comprehensive scan reports, CT results and individualized medication regimens that align with their unique medical histories.
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    5. Modern Facilities & Comfortable Environment
    The clinic offers high‑tech support, clean treatment rooms and amenities such as coffee for waiting families. The overall ambience is described as welcoming and professional, contributing to a sense of confidence during appointments.

warningWhat to watch out for at Vitalab Fertility Clinic - Sandton?

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    1. Long Nurse Waiting Times
    Several patients report waiting over an hour for nursing assistance, despite assurances of imminent help. Extended delays can increase stress during critical appointment windows.
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    2. Delayed Test Results & Poor Phone Response
    Issues with obtaining test results, non‑functioning landlines and unanswered emails have been noted. In some cases, patients could not retrieve HSG reports despite payment, leading to frustration.
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    3. High Treatment Costs
    The comprehensive nature of services is accompanied by significant financial outlay. Patients describe the process as a costly affair, advising prospective couples to consider budget implications.
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    4. Inconsistent Physician Attitudes
    While many doctors are praised, a minority of patients felt dismissed or told that their pain was “in their head,” resulting in feelings of being unheard. Such experiences contrast sharply with the clinic’s overall compassionate reputation.
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    5. Receptionist Rudeness
    Instances of rude reception staff have been reported, with some patients describing the front‑desk interaction as unfriendly or unhelpful. This detracts from the otherwise supportive environment.
4.5
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132 reviews
Based on real patient reviews

Vitalab Fertility Clinic - Sandton — Patient Reviews

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L***
4 months ago
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I would like to say thank you to Dr Picton and his team from the reception to the lab and all the coordinators. After 11 years of struggling. I'm finally happy and pregnant. Thank you Dr Picton 🙏 Tha…

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M*** G.
4 months ago
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Man, where do I even begin? From the moment we started our journey at Vitalab, we have felt completely safe and supported. Dr Gobetz has been nothing short of amazing, and I have yet to meet anyone at…

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R*** T.
5 months ago
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Can’t obtain test results. Landline not working, no response to emails.

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C*** B.
6 months ago
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This reviewer had an amazing and compassionate experience at this IVF clinic with Dr Yossi, receiving answers and direction in just 24 hours. The staff, from Reception to Nurses, were caring and compassionate. The reviewer is hopeful for a positive outcom

UPDATE: This team is just absolutely amazing and compassionate! Dr Yossi managed to get down to the bottom of why I have not been able to conceive and having miscarriages and fixed my situation in al…

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M*** M.
6 months ago
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Dr Deanna Guidozzi is amazing and explains everything in a very detailed and easy to understand.

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L*** R.
7 months ago
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Long waiting times and poor communication led to an unsatisfactory treatment outcome. Dr. Smith and Dr. Brown were unfavorable. The IVF treatment was negatively received.

The waiting for the nurses is ridiculous. And you will be told there’s few of you so we willl help you soon but you can wait for the nurse for more than an hour. So inconsiderate

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B*** B.
10 months ago
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IVF journey was positive at a clinic. Dr. Venter and other staff showed exceptional care and warmth. Hoping for a welcoming bundle of joy soon.

I am still on my fertility journey but I recently had a laparoscopy and hysteroscopy done by Dr. Venter and the CGE ward staff. Absolutely wonderful people - very warm, helpful and jovial. I struggled…

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M*** S.
11 months ago
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Alhamdulilah Allah give us baby boy and Thanks for Dr venter

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C*** I.
1 years ago
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Welcoming IVF clinic with positive staff and outcomes. Dr. Gobetz is a highlight. Highly recommended for those seeking IVF treatment.

This is the best place to have your long-awaited child or children. No matter what challenges you face, the doctors and staff are incredibly welcoming. They are hands-on with every case they handle an…

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G*** C.
1 years ago
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Positive first experience with kindness and respect. HSG scan was painless. Staff were incredible and explained everything.

We are still in the very beginning of our journey but so far have been treated with so much kindness and respect. I did my HSG scan today and was SO nervous, having read some horror stories online. Yo…

Vitalab Fertility Clinic - Sandton — FAQ

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Vitalab operates an ISO 15189‑accredited laboratory, the first in South Africa to achieve this international quality standard for assisted reproduction. The lab employs state‑of‑the‑art embryo culture systems, routine use of intracytoplasmic sperm injection (ICSI), and a robust frozen‑thawed embryo transfer (FET) program that optimises uterine conditions. Genetic screening is performed through pre‑implantation genetic testing for aneuploidy (PGT‑A) using trophectoderm biopsy, with samples analysed by external genetics partners such as FutureGen and Next Bioscience. Embryos are cultured to the blastocyst stage before transfer, and the facility maintains stringent quality controls to ensure high pregnancy and live‑birth rates across all assisted reproductive technologies.

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