location_onTijuana, MexicoOpenstarTop Rated

The Fertility Center by IMI

medical_servicesInsemination (IUI),Egg Donation,Spermbank,Genetics,Social Freezing,IVF,IVF with Donor Eggs,Egg Freezing,IUI
calendar_monthBook Consultationcall+1 858-867-4090
4.6
starstarstarstarstar
120 reviews
See all reviews

About The Fertility Center by IMI

The Fertility Center Mexico is a fertility and assisted‑reproduction clinic located in Tijuana, Baja California, Mexico, specializing in personalized in‑vitro fertilization (IVF) and comprehensive infertility solutions; it offers a full spectrum of services including IVF, intra‑uterine insemination (IUI), timed‑intercourse cycles, egg, sperm and embryo cryopreservation, donor programs, uterus transplant, onco‑fertility, gynecology‑obstetrics, andrology, maternal‑fetal medicine, genetic testing and endometrial biopsy, all supported by a state‑of‑the‑art laboratory. The center highlights its high pregnancy success rates, an international scientific council of pioneers such as Dr. Luis Ruvalcaba (director and ovary‑transplant pioneer) and Dr. Masashigue Kuwayama (the “father of vitrification”), and advanced technology that enables cutting‑edge techniques. Leadership includes Medical Director Dr. Francisco Vélez and a multidisciplinary team of reproductive endocrinologists, embryologists, and specialized nurses who provide compassionate, multilingual care, inclusive options for LGBTQ+ couples and single women, and dedicated onco‑fertility pathways. Patients benefit from individualized treatment plans, financing options, online appointments, 24‑hour communication, patient‑coordination services, and psychological support, creating a supportive environment aimed at achieving healthy pregnancies and fulfilling family‑building dreams.

check_circleWhy choose The Fertility Center by IMI?

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    1. Expert Medical Leadership
    Dr. José Vélez, Dr. Cristabel Escobosa, Dr. Aldo Loza, and Dr. Alberto Félix consistently deliver thorough diagnoses, clear treatment plans, and round‑the‑clock support. Their depth of experience and willingness to explain each step builds patient confidence and contributes to successful outcomes.
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    2. Personalized, Compassionate Care
    The team tailors protocols to individual histories, offers emotional support, and maintains constant communication via WhatsApp and phone. Patients report feeling heard, respected, and reassured throughout emotionally demanding cycles.
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    3. Modern, Clean Facilities
    The clinic features state‑of‑the‑art laboratories, cutting‑edge PRP and vitrification techniques, and impeccably maintained treatment rooms. Cleanliness and advanced equipment are cited as key factors in patient comfort and trust.
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    4. Responsive Administrative Staff
    Front‑desk coordinators such as Denisse, Sofia, and Claudia provide organized scheduling, rapid replies (often within minutes), and multilingual assistance, making cross‑border travel and appointment logistics seamless.
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    5. Cost‑Effective International Option
    Compared with U.S. clinics, the center offers lower overall fees, transparent pricing, and no hidden charges, allowing patients to access high‑quality IVF without unexpected financial surprises.

warningWhat to watch out for at The Fertility Center by IMI?

  • warning
    1. Scheduling Delays and Cancellations
    Some patients experience significant appointment shifts due to surgeon availability, with rescheduling windows extending weeks and occasional last‑minute changes that disrupt treatment timelines.
  • warning
    2. High Upfront Payments and Refund Policies
    The clinic requires full payment before procedures and maintains strict no‑refund contracts, which has caused dissatisfaction when cycles yield few or no embryos or when additional retrievals are needed.
  • warning
    3. Inconsistent Phone Service
    A minority of callers report unhelpful or rude interactions with specific front‑desk personnel, leading to feelings of being unwelcome and increasing stress during the IVF process.
  • warning
    4. Occasional Clinical Complications
    Isolated cases describe rushed egg retrievals, low embryo yields, and post‑procedure infections, highlighting the need for careful monitoring of procedural timing and sterility standards.
  • warning
    5. Data Privacy Concerns
    One account alleges misuse of personal information and identity theft after treatment, underscoring the importance of robust data protection practices.
4.6
starstarstarstarstar
120 reviews
Based on real patient reviews

The Fertility Center by IMI — Patient Reviews

R
R*** D.
1 weeks ago
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I would like to take a moment to express my appreciation for the exceptional care I received from Dr. Velez and his team, including his staff Denise, Sarah, Majo, Gaby, and nurse Itzel, throughout our…

R
r*** m.
3 weeks ago
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After such a difficult fertility journey in the USA, we decided to travel from Texas to Tijuana to seek help and we have absolutely no regrets. From the very beginning everything was smooth and organi…

V
V*** C.
3 weeks ago
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I just want to say that I have the best experience ever with Dr. Perez, the front stuff and her techs.. They are all very caring and made The whole IVF of experience a lot better. Dr. Perez was very i…

A
a*** v.
1 months ago
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Denisse is an amazing customer service concierge. She definitely is precise and gets things done. Always there to answer any and all questions. Highly recommended!

M
M*** M.
1 months ago
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Hi!!☺️, this was my experience I came to this fertility center thinking IVF was my only option, but after my consultation, I learned I was actually eligible for a more natural cycle—and I’m incredibly…

R
R*** T.
1 months ago
starstarstarstarstar

This was an excellent experience to say the least. They were one of the few places that immediately responded, set up a Telehealth appointment and let me know the documents I needed to submit. Their p…

C
C*** C.
1 months ago
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I have no words to thank the entire team for helping me achieve this dream. From day one, Denisse and Sara's care was exceptional, always answering my questions with a smile. Dr. Francisco Vélez is an…

S
S***
1 months ago
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I attended for an analysis, Great experience Everything was clean and professional. Denise at the front desk was very kind from the first call, spoke perfect English, and made everything easy to under…

K
K*** O.
1 months ago
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I had such an amazing experience with this fertility clinic. From the very beginning, the entire staff was kind, supportive, and incredibly professional. They made me feel comfortable and cared for ev…

G
G*** C.
4 months ago
starstarstarstarstar

After an almost 2 year journey with this clinic I am happy to say that I am currently finishing up my first trimester. The whole staff was amazing throughout the good and bad moments. Denisse in parti…

The Fertility Center by IMI — FAQ

smart_toyAI-generated
The Fertility Center Mexico is part of the Life & Wellness Medical Group and operates under the umbrella of the Mexican Institute of Infertility (IMI), a leading scientific center in Latin America. Dr. Luis Arturo Ruvalcaba Castellón founded the Mexican Institute of Infertility in 1998, establishing a legacy of pioneering reproductive techniques such as ovary transplantation and egg‑freezing births. The clinic is located in the NewCity Medical Plaza, a premier medical complex in Tijuana, and has grown to serve international patients seeking high‑quality, affordable fertility care. Accredited by Mexican health authorities, the center combines advanced technology with a multidisciplinary team to deliver comprehensive assisted reproduction services.

Contact & Location

call
Phone
+1 858-867-4090
location_on
Address
NewCity Medical Plaza, Piso #29 Ave, P.º del Centenario 9580, Zona Urbana Rio Tijuana, 22010 Tijuana, B.C., Mexico
language
Website
thefertilitycentermexico.com

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