About SpringCreek Fertility

SpringCreek Fertility is a comprehensive fertility clinic located near the I‑70/75 corridor serving patients across Ohio, Indiana and Kentucky, specializing in advanced assisted‑reproductive technologies that give families the best chance of conception; its main focus is personalized, science‑driven care that blends cutting‑edge IVF, egg donation, genetic testing (PGT‑A and PGT‑M), intrauterine insemination, egg freezing and gestational‑carrier programs with compassionate emotional support. The center offers a full suite of services including LGBTQIA+ family‑building options, community‑focused programs for the Black community, and a robust educational blog, all backed by an award‑winning team of top fertility specialists, reproductive endocrinologists and a state‑of‑the‑art IVF laboratory designed by MedTech for Solutions to mimic the natural uterine environment. SpringCreek highlights its high success rates and transparent reporting, while providing comprehensive patient‑centered resources such as insurance navigation, discount and lending options, counseling, and continuous clinical guidance throughout each treatment cycle. This integrated approach of expert clinical staff, laboratory excellence, financial accessibility and empathetic support distinguishes SpringCreek as a leading fertility destination in the Midwest.

check_circleWhy choose SpringCreek Fertility?

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    Compassionate and Supportive Staff
    The staff at SpringCreek are consistently praised for their kindness and support, providing a comforting environment during the emotionally challenging journey of infertility. Patients report feeling like family rather than just numbers, which is a significant factor in reducing the stress associated with treatment.
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    Successful Treatment Outcomes
    Many reviews highlight successful pregnancies following treatments at SpringCreek, with several couples achieving positive results after long struggles. The clinic's experienced team, led by Dr. Groll, plays a crucial role in maximizing patients' chances of conception through personalized care.
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    Thorough and Effective Communication
    Patients commend the clinic for its proactive communication style and thorough explanations of treatment processes. Many have felt well-informed at each stage, which adds to their confidence in the care they are receiving and minimizes feelings of uncertainty.
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    Welcoming Atmosphere and Short Wait Times
    Reviewers appreciate the inviting atmosphere and the minimal waiting time for appointments, which enhances the overall experience. The friendly reception and efficient appointment scheduling further contribute to a less stressful process.
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    Continued Support Even After Treatment
    Clients express gratitude for the ongoing support received, even after completing their treatments. This level of care fosters loyalty, with many patients eager to return for future needs, highlighting the long-term relationships cultivated at the clinic.

warningWhat to watch out for at SpringCreek Fertility?

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    Concerns Over Billing Practices
    Numerous reviews convey frustration with billing practices and unexpected charges that arise after initial consultations. Patients report feeling misled by the clinic's claims of 'upfront pricing' and express alarms over hidden costs associated with procedures and consultations.
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    Miscommunication and Lack of Transparency
    Several clients feel the clinic lacks transparency regarding fees and treatment options, leading to confusion and mistrust. Reports of additional unexpected bills and a misalignment in verbal agreements versus written charges have raised significant concerns among reviewers.
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    Mixed Experiences with Staff Responses
    While many staff members are lauded for their professionalism, some clients have experienced unhelpful or rude interactions, particularly with customer service. Negative experiences like staff members hanging up during calls have been highlighted, affecting overall patient satisfaction.
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    Frustration with Scheduling Issues
    Some patients express dissatisfaction with scheduling practices, indicating difficulty in reaching specific departments for appointments or inquiries. Delayed communications have frustrated some clients trying to handle important fertility matters.
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    Inconsistent Experiences with Individual Providers
    Though many praise Dr. Groll and certain staff members, experiences vary significantly depending on the provider. Instances of feeling rushed or receiving inconsistent advice have left some patients feeling less than satisfied with their individual care.
4.3
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61 reviews
Based on real patient reviews

SpringCreek Fertility — Patient Reviews

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L***
3 years ago
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I only went for a consultation and didn't feel like the service was individualized. All the friendliness of the staff felt fake and the whole process just seemed like a money grab. Require large depos…

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K*** L.
2 months ago
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I had a successful pregnancy I’m going back for my 2nd everyone there is so kind and sweet love them

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E***
11 months ago
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I had a negative experience with Springcreek IVF clinic due to unexplained infertility not being thoroughly investigated and long wait times for consultations. I also experienced unsuccessful IVF treatment and an early miscarriage.

** edit as of 3/31: per the clinics suggestion I called to speak about my experience with a manager on the 24th of March and I never heard back. This has happened every time I am told to reach out to …

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A*** N.
3 years ago
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SpringCreek has been nothing short of amazing since starting our journey with them! We were at another fertility clinic previously and only felt like a number and a paycheck to them. Since being at Sp…

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a*** k.
1 years ago
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They will tell you different charges at front and will charge you something different on your account. Beware before proceeding Edit : I called back as per the request. They took the blame that we we…

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C*** V.
1 years ago
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c*** r.
5 years ago
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I can't say enough good about this facility. We previously used another doctor and felt like no one cared and they were there to just take our money. Spring creek was fabulous. They were upfront about…

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T*** W.
5 years ago
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This place was amazing! I was not just another number. My husband and I were treated like we were part of their family. The staff is beyond amazing. When I needed questions answered the doctor was al…

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N*** B.
5 years ago
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So we came out of Kettering Clinic being the pushers sortive speaking to get pregnant and found ourselves being pushed (Spring creek's staff is like cheerleaders of the fertility world) to help us ge…

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L*** G.
5 years ago
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Kind people and a calm environment. Great facility and team that really cares about everyone involved.

SpringCreek Fertility — FAQ

smart_toyAI-generated
SpringCreek Fertility offers full‑service fertility care for same‑sex couples, including lesbian, gay, bisexual, and transgender individuals. The clinic’s LGBTQIA+ Family Building program provides options such as intrauterine insemination (IUI), IVF with donor eggs or sperm, and gestational carrier coordination for male couples or female couples unable to carry a pregnancy. SpringCreek also connects patients with legal, counseling, and reproductive‑law professionals to support the unique needs of same‑sex families. Their inclusive approach ensures that all intended parents receive personalized, compassionate assisted reproduction care.

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