location_onVirginia, United States

Shady Grove Fertility in Richmond, VA

medical_servicesInsemination (IUI),Egg Donation,Spermbank,Genetics,Social Freezing,TESA,PESA,ICSI,Surrogacy,Natural IVF,Embryo donation,IVF,IVF with Donor Eggs,Egg Freezing,IUI
calendar_monthBook Consultationcall+1 804-256-2986
4.0
starstarstarstarstar
44 reviews
See all reviews

About Shady Grove Fertility in Richmond, VA

Shady Grove Fertility is a reproductive medicine clinic located across the United States, specializing in comprehensive family‑building solutions that include IVF, egg freezing, IUI, gestational carrier programs, and LGBTQ+ inclusive services such as reciprocal IVF and donor‑embryo cycles. The network offers a full suite of key services—from advanced fertility testing and personalized treatment plans to cutting‑edge embryology, shared‑risk IVF guarantees (including a 100 % refund if a cycle does not result in a live birth) and flexible financing with all major insurances accepted. With more than 100,000 babies born, a reported 96 % patient recommendation rate, and a newborn delivered on average every two hours, the clinic demonstrates strong outcomes supported by over 30 years of experience and 58 locations nationwide. A multidisciplinary team of renowned physicians, embryologists, nurses, and support staff delivers a relationship‑based, compassionate approach, while extensive patient‑support services—including virtual and in‑person support groups, mental‑health counseling, educational seminars, and a dedicated support team—ensure emotional and logistical guidance throughout the journey. This blend of proven clinical success, innovative financial programs, and holistic patient care makes Shady Grove Fertility a distinctive leader in the field.

check_circleWhy choose Shady Grove Fertility in Richmond, VA?

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    Competent and Caring Staff
    Shady Grove Fertility is praised for its dedicated team of doctors and nurses who take the time to listen to patients' concerns and provide empathetic support, making the often stressful fertility journey feel more manageable.
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    Positive Patient Experiences
    Many patients share uplifting stories about their journeys with Shady Grove Fertility, celebrating successful outcomes and expressing gratitude for the continuous support and encouragement received from the staff.
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    Efficient Communication and Support
    The clinic’s patient portal allows quick communication, enabling patients to get timely responses from the staff, which is crucial during a stressful time. This feature enhances overall patient engagement and satisfaction.
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    State-of-the-Art Facilities
    Patients commend the clinic for its modern and comfortable facilities, which contribute to a positive experience during appointments, alleviating some anxiety associated with treatment.
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    High Success Rates
    A number of patients report successful pregnancy outcomes following treatments at Shady Grove, underscoring the clinic's expertise in reproductive health and fertility treatments.

warningWhat to watch out for at Shady Grove Fertility in Richmond, VA?

  • warning
    Inconsistent Administrative Communication
    Some patients express dissatisfaction with the clinic's administrative staff, particularly regarding difficulties in reaching them for scheduling and follow-up, leading to frustration during critical times in their treatment.
  • warning
    Billing Issues
    Several reviews indicate billing discrepancies, with some patients reporting unexpected costs and delays in resolving insurance issues, which can add stress during an already challenging time.
  • warning
    Negative Experiences with Specific Staff
    While many staff members are praised, some patients have shared experiences of unprofessional or insensitive interactions with specific team members, which detracted from their overall care experience.
  • warning
    Long Wait Times for Appointments
    A few reviews mention longer wait times for appointments and responses, suggesting that the clinic may struggle to meet the demand for services, resulting in patient dissatisfaction.
  • warning
    Frustration Over Misdiagnosis
    Some patients alleged receiving misdiagnoses or unnecessary treatments, prompting them to seek second opinions and leading to concerns about the overall accuracy of care provided at the clinic.
4.0
starstarstarstarstar
44 reviews
Based on real patient reviews

Shady Grove Fertility in Richmond, VA — Patient Reviews

E
E*** K.
1 years ago
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June Briggs made me smile today when I saw that she was the only one who came in on a snow day to make sure I could get my blood work for my egg retrieval done! Thank you, June!

C
C*** B.
1 years ago
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The team at SGF makes you feel like family. They are dedicated to helping you through one of the most difficult times in a person or couples life. I’ve met so many members of the SGF team and I can tr…

L
L*** B.
1 years ago
starstarstarstarstar

I love Dr. Shah and his team at Shady Grove! Everyone is very kind, responsive, and knowledgeable. Using the patient portal is amazing and you get a response very quickly. Even after hours, they’re st…

N
N*** P.
1 years ago
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All staff here are excellent. Dr. Shah & Dr. Johnston are excellent doctors who truly care about their patients. They truly take their time for each patient. June is such a sweetheart. She makes …

J
J*** H.
1 years ago
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My partner and I had a great experience here. I especially want to shout out April, Hannah, Lindsey, and Ashley who really went above and beyond to be super friendly, welcoming and kind. They really …

S
S*** F.
1 years ago
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The IVF clinic had long waiting times, poor communication, and an unfriendly staff. Dr. John, a staff member, was unfriendly and dismissive. The outcome of the treatment was unsatisfactory, leading to an overall negative experience.

My experience at SGF Richmond has been great! They have become a second family. During difficult times, they have stood by us every step of the way. A HUGE thanks to Dr. Shah, Dr. Edelstein, June, Ros…

L
L*** H.
1 years ago
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Review is negative with poor IVF clinic staff experience. Staff communication was unhelpful. The receptionist was rude.

Awful. In every conceivable way. Being a patient at Shady Grove Fertility was—and I mean this with every fiber of my being—the absolute worst experience of my life. 0/10

R
R*** B.
1 years ago
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A
A*** R.
1 years ago
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Is it legal to have to sign a form that forfeits your right to file a reimbursement claim to your insurance company? Looking for more information, as I’ve been unable to reach anyone at the offices.

M
M*** H.
5 years ago
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Shady Grove Fertility in Richmond, VA — FAQ

smart_toyAI-generated
Shady Grove Fertility Richmond – Henrico is part of the Shady Grove Fertility network, which was founded over 30 years ago and has grown into a national leader in reproductive medicine. Since its inception, the organization has helped more than 100,000 babies be born through IVF, donor egg and other assisted reproduction techniques. The Richmond – Henrico office opened to serve the Virginia community with state‑of‑the‑art facilities located in the Sarah Cannon Institute Building, reflecting the network’s commitment to excellence, patient‑centered care and continuous innovation in fertility treatment.

Contact & Location

call
Phone
+1 804-256-2986
location_on
Address
Sarah Cannon Institute Building, 7607 Forest Ave Ste 400, Richmond, VA 23229, USA
language
Website
shadygrovefertility.com

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