4.1
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218 reviews
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About ORM Fertility - Downtown

Pinnacle Fertility Clinics in Oregon is a comprehensive fertility clinic located in downtown Portland (808 SW 15th Ave, Portland, OR 97205) and south‑side Portland (12115 SW 70th Ave, Suite 101, Portland, OR 97223), specializing in assisted reproductive technologies such as IVF, IUI, and advanced genetic testing while also offering dedicated egg‑bank and surrogacy services. The clinic’s award‑winning physicians are nationally recognized for personalized, compassionate care, and the multidisciplinary team—including doctors, nurses, lab technicians, patient navigators, and coordinators—delivers a professional yet personable approach that emphasizes clear communication, transparent pricing, and flexible financing through PatientFi with no hard credit checks. Unique features include a concierge‑level surrogacy program that guides intended parents and surrogates through matching, legal, and medical support, an inclusive LGBTQ+ program that integrates fertility treatments, egg donation, and surrogacy under one network, and a robust patient‑support system offering 24/7 navigator access, detailed cost breakdowns, and a supportive community reflected in numerous glowing patient testimonials. While specific success rates are not listed, the clinic’s reputation for high‑quality outcomes and patient‑centered care distinguishes it as a leading choice for families building their future in Oregon.

check_circleWhy choose ORM Fertility - Downtown?

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    1. Expert, caring physicians
    Dr. Kurtz, Dr. Bankowski, Dr. Barbieri, and Dr. Hesla deliver knowledgeable, patient‑focused consultations and procedures. They explain protocols clearly, adjust treatments to individual needs, and are frequently cited as instrumental in achieving successful pregnancies.
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    2. Responsive care navigators
    Navigators such as Katie, Bethany, Giselle, and Bella provide 24‑hour text access, rapid appointment scheduling, and personalized guidance. Their prompt, empathetic communication reduces stress and keeps patients informed at every step.
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    3. Advanced lab and technology
    The clinic’s embryology lab utilizes state‑of‑the‑art equipment and rigorous protocols, which many patients attribute to high embryo survival rates and successful transfers.
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    4. Warm, inclusive environment
    Staff consistently create a welcoming atmosphere for LGBTQ+ couples and diverse families. Patients report feeling respected, heard, and treated as individuals rather than numbers.
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    5. Efficient administrative processes
    Insurance verification, paperwork, and appointment timing are generally handled smoothly, with minimal delays and clear instructions that keep cycles on schedule.

warningWhat to watch out for at ORM Fertility - Downtown?

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    1. Billing transparency issues
    Several patients experienced unexpected charges, confusing refunds, and aggressive collection practices. Inconsistent fee explanations have led to frustration despite overall clinical satisfaction.
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    2. Occasional staff rudeness
    Isolated incidents describe condescending behavior from a nurse practitioner and a lack of empathy during difficult outcomes, highlighting the need for consistent bedside manner across all team members.
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    3. Limited weekend availability
    Clinic closure on weekends can delay urgent adjustments, requiring patients to rely on workarounds that may extend cycle timelines.
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    4. Inconsistent doctor contact
    Some patients note infrequent direct interaction with their physician during monitoring, relying instead on physician assistants and nurses, which can leave them feeling less personally attended.
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    5. Protocol miscommunication
    A few cases mention unclear treatment protocol updates and navigation turnover, leading to confusion about medication schedules and procedural steps.
4.1
starstarstarstarstar
218 reviews
Based on real patient reviews

ORM Fertility - Downtown — Patient Reviews

J
J*** K.
2 months ago
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Thank you Dr. Bankowski and ORM! After an unsuccessful attempt at IVF with another clinic, I had almost given up on having a child. I switched to ORM and the difference was stark. They didn't sugarcoa…

C
C*** B.
2 months ago
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My experience doing the egg freezing journey with Pinnacle Portland was seamless from start to finish. My patient navigator Ashley felt like a guardian angel throughout the entire process and that’s a…

C
C*** J.
2 months ago
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We had a positive experience with ORM/Pinnacle Fertility, working with Dr. Hesla and a patient navigator. Their thorough and individualized care led to a successful IVF treatment, resulting in a healthy baby girl.

Words cannot express how grateful we are to ORM/Pinnacle Fertility, both the Portland and Tigard locations. My husband and I struggled for years to have a child. We were eventually able to conceive ou…

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N*** C.
2 months ago
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I cannot say enough good things about Dr Kurtz, my coordinator Olivia, and the entire team at Pinnacle Fertility formerly ORM. I am currently 20 weeks pregnant after so many ups and downs on our IVF j…

A
A*** S.
2 months ago
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Pinnacle IVF clinic provides a communicative and supportive fertility process. Dr. Hesla and coordinator Julie offer quick assessments and adjustments.

Can't speak highly enough about Pinnacle, particularly Dr. Hesla. and my coordinator, Julie. The fertility process can be stressful but they were very communicative and made me feel supported all alon…

M
M***
2 months ago
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I’m really happy with my overall experience with ORM. The best part of my experience with ORM was my Patient Navigator Bethany who was so helpful, responsive, kind, and understanding. She made me feel…

S
S*** L.
2 months ago
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Pinnacle Oregon is a fantastic fertility clinic. I am now 14 weeks pregnant with my first baby at 53, and could not be more grateful to the Pinnacle team - from Dr. Bankowski who encouraged me go keep…

D
D***
2 months ago
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My husband and I had a wonderful experience at ORM. From day one working with them I felt seen and understood. The staff and doctors were extremely kind, caring, and always quick to respond to any que…

Y
Y*** K.
2 months ago
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I had a wonderful experience at Pinnacle (formerly known as ORM) working with Dr. Bankowski and Rachel as my coordinator. Every appointment was so nice with no waiting and all the staff working at eit…

A
A*** H.
3 months ago
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We had an amazing experience at ORM/Pinnacle. Going through infertility is so extremely difficult but Dr. Barbieri was instrumental in making our dreams come true. She was kind, realistic, and extreme…

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