location_onUnited StatesOpen

Nevada Fertility Institute

medical_servicesInsemination (IUI),Egg Donation,Spermbank,Genetics,Social Freezing,TESA,MESA,ICSI,Surrogacy,Gender Selection,IVF,IVF with Donor Eggs,Egg Freezing,IUI
calendar_monthBook Consultationcall+1 702-936-8710
3.7
starstarstarstarstar
117 reviews
See all reviews

About Nevada Fertility Institute

Nevada Fertility Institute is a reproductive endocrinology and infertility clinic located in Las Vegas, Nevada (8530 West Sunset Road, Suite 310), specializing in comprehensive, patient‑centered family‑building care that includes IVF, ICSI, IUI, embryo banking, egg and sperm freezing, genetic carrier screening, advanced reproductive surgery, onco‑fertility preservation, LGBTQIA+ family building, donor gametes and gestational carrier programs; the clinic uniquely offers Nevada’s only full‑time egg and sperm freeze program for cancer patients with consultations available within 48 hours, a state‑of‑the‑art facility designed for comfort, tele‑fertility video visits, and a 24/7 patient portal that enables secure record access, payments and direct messaging; while exact numbers are not listed, the institute states it maintains success rates consistently above the national average; founded and led by Dr. Cindy M. Duke, MD, PhD, FACOG—a board‑certified physician‑scientist trained at Johns Hopkins and Yale—the hand‑picked team of physicians, nurse practitioners, nurses, financial and treatment concierges, and multilingual support staff deliver compassionate one‑on‑one care, transparent financial counseling with no‑down‑payment plans and in‑house financing, and continuous emotional and logistical support throughout every step of the fertility journey.

check_circleWhy choose Nevada Fertility Institute?

  • check_circle
    1. Compassionate leadership
    Dr. Duke provides honest, empathetic care and takes time to explain treatment options. Her calm demeanor and willingness to answer questions foster trust and reduce anxiety throughout the fertility journey.
  • check_circle
    2. Responsive text communication
    Staff members such as Nas and Chrissy reply quickly to patient texts, offering appointment confirmations, medication guidance, and prompt answers to clinical questions, which many patients find reassuring.
  • check_circle
    3. Clean, friendly environment
    The clinic’s front desk, nurses, and support staff maintain a welcoming, well‑kept space. Patients repeatedly note the pleasant atmosphere and the courteous attitude of the in‑person team.
  • check_circle
    4. Successful outcomes
    Multiple patients report live births, including twins and healthy infants, after IVF cycles at the institute. These success stories underscore the effectiveness of the medical protocols.

warningWhat to watch out for at Nevada Fertility Institute?

  • warning
    1. Unreliable phone response
    Calls and emails frequently go unanswered or are transferred without resolution. Patients experience long wait times for callbacks, leading to frustration and uncertainty about appointments.
  • warning
    2. Billing and finance errors
    The finance department often issues incorrect charges, delays prior authorizations, and provides rude or unhelpful service. Unexpected out‑of‑pocket fees and unresolved billing disputes are common complaints.
  • warning
    3. Lab result delays
    Semen analyses, blood work, and other test results are sometimes withheld for weeks, with patients receiving no explanation. Specimen transport errors and wrong‑lab shipments further delay care.
  • warning
    4. Scheduling and prior‑auth mishaps
    Surgeries and procedures are cancelled at short notice due to missing prior authorizations, and appointment times are changed without notification. These administrative lapses disrupt treatment timelines.
3.7
starstarstarstarstar
117 reviews
Based on real patient reviews

Nevada Fertility Institute — Patient Reviews

T
T*** G.
1 months ago
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I wish I had read the reviews before going here. Please check the BBB--they are an F rating and for good reason. Like many others NFI has refused to refund my wife and I after being unable to schedule…

N
N*** W.
1 months ago
starstarstarstarstar

They are closed and have been closed due to non-payment. Phones have been off the hook, for a week.<br><br>I called this place for a consultation last year and they were extremely flakey and sketchy. …

C
C*** T.
1 months ago
starstarstarstarstar

I has worked with several fertility clinics over the years. I was warned by other doctors at other clinics about this place and didn’t listen. I wouldn’t send my worst enemy here, the number of erro…

A
a*** a.
1 months ago
starstarstarstarstar

Horrible.

H
H*** C.
2 months ago
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Unfortunately, I believe this office is closed. I’ve tried to follow up with the staff here and have not been able to. After looking at their social pages, they have posted “phone lines” are temporari…

A
A*** W.
2 months ago
starstarstarstarstar

My wife and I have been meaning to leave a review, but I kept putting it off. We just want to say thanks to Dr. Duke and her team, and my wife wanted to shout out Stephanie for being so friendly and c…

D
D*** E.
2 months ago
starstarstarstarstar

My husband had his sperm analysis here. He did the collection on a Thursday and got the results back on the following Tuesday. So in total 5 day turn around. We did have to reach out ourselves via ema…

W
W***
1 years ago
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Hands down one of the best (if not the best) experiences I've ever had with a healthcare facility! The staff are lovely and genuinely seem happy to be there. Nas is amazing and was able to get me a su…

R
R*** F.
4 months ago
starstarstarstarstar

They never answer their phone and it's impossible to transport my specimens to another clinic

R
R*** I.
4 months ago
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The reviewer had poor communication with the doctors and experienced technology issues with the lab work. The clinic's technology failed multiple times and there was a lack of effort to fix it. This caused the reviewer to consider not continuing with the

After spending all this money on lab work not being able to communicate with doctors I don’t think I want to continue working with u all. This is a serious matter ur technology has failed so many time…

Nevada Fertility Institute — FAQ

smart_toyAI-generated
Nevada Fertility Institute provides a comprehensive suite of assisted reproduction services, including in vitro fertilization (IVF) with blastocyst culture, intracytoplasmic sperm injection (ICSI), and intrauterine insemination (IUI). The clinic also offers egg freezing, sperm freezing, and embryo banking for fertility preservation, as well as egg donation, sperm donation, and reciprocal IVF for LGBTQIA+ families. Additional offerings include preimplantation genetic testing (PGT‑A/PGD) to screen embryos, oncofertility programs for cancer patients, hormone management, comprehensive genetic carrier screening, and a full range of reproductive surgeries such as hysteroscopy, laparoscopy, myomectomy, and tubal cannulation. Surrogacy coordination and third‑party reproduction services round out the clinic’s patient‑centered fertility treatment portfolio.

Contact & Location

call
Phone
+1 702-936-8710
location_on
Address
8530 W Sunset Rd Suite 310, Las Vegas, NV 89113, USA
language
Website
nevadafertilityinstitute.com

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