location_onNairobi, KenyaOpen

Nairobi IVF Centre

medical_servicesIVF / ICSI
3.7
starstarstarstarstar
63 reviews
See all reviews

About Nairobi IVF Centre

check_circleWhy choose Nairobi IVF Centre?

  • check_circle
    1. Experienced Medical Team
    The clinic employs doctors with extensive IVF experience, including Dr. Noreh and Dr. Noah, who guide patients through cycles. Embryologists trained in the US and Europe perform IVF, ICSI, and PGD with state‑of‑the‑art equipment. Success stories include twins, a baby girl, and recent twin boys after long infertility journeys.
  • check_circle
    2. Comprehensive Care Pathway
    The centre provides a full suite of services—initial consultation, health screening, psychological counseling, legal advice, and treatment planning—allowing patients to complete the entire process in one location. Remote email consultations are available for international patients.
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    3. Supportive and Kind Staff
    Nurses and support personnel are described as kind, respectful, and attentive, offering emotional encouragement throughout stimulation and transfer phases. The environment is noted as clean and welcoming.

warningWhat to watch out for at Nairobi IVF Centre?

  • warning
    1. Rude Reception and Management
    Receptionists and the doctor’s wife are reported as rude, defensive, and unprofessional, creating a hostile atmosphere and limiting patient inquiries. Appointment hours are inconsistently observed, leading to patients being turned away before official closing times.
  • warning
    2. Long Waiting Times and Poor Communication
    Patients experience extended waiting periods at the front desk and delayed follow‑up calls after procedures such as sperm donation or embryo transfer, sometimes waiting several days without response.
  • warning
    3. Financial and Refund Issues
    High procedure costs exceed one million Kenyan shillings, while donor compensation is low (≈ KES 40,000). Refunds for transport fees and other payments have been delayed or not received.
3.7
starstarstarstarstar
63 reviews
Based on real patient reviews

Nairobi IVF Centre — Patient Reviews

F
F*** O.
12 October 2026
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Excellent customer service offered at the office, in case of more enquiry, don't hesitate to call.

S
s***
17 September 2026
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E-mailed them on two separate occasions to get an appointment or some direction as we were planning on using them for our IVF journey, and got no response. Clearly they are either too busy or just…

K
K*** D.
23 June 2025
starstarstarstarstar

They could've saved me a trip there if they would just reply to their messages to answer questions

R
r*** m.
27 February 2025
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Avoid this centre at all costs,rude people who lack empathy. They are just out to make money!!!worst experience ever

C
C*** A.
12 February 2025
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Best exprience very understanding and supporting staff

A
a*** M.
23 November 2024
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Nairobi ivf center has well experienced doctors. We tried first round and we were blessed with twins but unfortunately due to unknown circumstances ,we lost them. But incase we feel like trying…

N
N*** M.
4 November 2024
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I had not planned to write a review but my support group encouraged me to do so in order to give people dealing with infertility hope. This is a very lonely and gruesome journey. That is why I am…

J
J*** M.
4 November 2024
starstarstarstarstar

We have just welcomed our bouncing baby boys (M and B) today after 8yrs of strife. Thank you Nairobi IVF Centre and the entire team My wife P and I had a unique experience at Nairobi IVF Centre. We…

K
K*** F.
3 November 2024
starstarstarstarstar

I had a very positive experience with the IVF clinic under Dr. Smith, with good results and friendly staff. They offered quick communication and easy scheduling.

Something is seriously wrong at this practice. The main doctor’s wife, who is also involved in the office, is extremely rude, arrogant, and outright unprofessional—qualities that are entirely…

S
S*** A.
27 January 2024
starstarstarstarstar

Avoid this Centre, all they are interested in is getting money from you. Dr Noah seems quite friendly but his wife Joy over rules, and is so arrogant just like her lawyer daughter, they lack empathy…

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