User rating: 2.9 ( reviews)
Why choose the Kinderwunschzentrum Augsburg?
- Competent and Caring Medical Staff
Many patients praise the doctors at the Augsburg Fertility Clinic, particularly Dr. Hepp and Dr. Ochsenkühn, for their professional yet compassionate approach. They are noted for providing clear explanations of treatments, addressing patient concerns, and creating a supportive environment which is crucial for couples during sensitive fertility journeys. - Successful Treatment Outcomes
Several patients have reported successful conception following treatment at the clinic, with many expressing joy at their pregnancies after just one or two cycles of ICSI or IVF. This positive track record encourages prospective patients that they may achieve similar successful results. - Good Appointment Management
The clinic is noted for its effective management of appointments that tend to accommodate patients' work schedules, with many reviewers commenting on minimal waiting times and prompt service, helping patients feel less stressed during their treatment. - Friendly and Helpful Staff
The overall ambiance of the clinic is often described as welcoming and friendly. Many reviews highlight the professionalism and attentiveness of the staff, contributing to a supportive patient experience. - Strong Empathy and Support
A number of patients mentioned the emotional support provided by the staff, especially during difficult phases of fertility treatment. This ability to empathize and offer emotional comfort stands out as a positive aspect throughout various reviews.
What to watch out for at Kinderwunschzentrum Augsburg?
- Communication Issues
A common complaint among reviewers involves poor communication, particularly regarding appointments and the handling of important treatment details. Instances of staff forgetting critical information and failing to inform patients about their status have led to increased frustration and anxiety for those undergoing treatment. - Organizational Flaws
Some patients have noted a disorganized environment within the clinic, with procedural errors and alignments that can feel routine rather than personalized. This, combined with a perceived assembly-line approach, undermines the caring atmosphere that the medical team attempts to foster. - Lack of Empathy from Some Staff
While many staff members are praised for their kindness, there are multiple accounts of interactions with certain clinicians and assistants that felt emotionally cold or dismissive, which may further emotionally burden patients already dealing with the stress of fertility challenges. - Cost Concerns
Several patients expressed dissatisfaction with the costs associated with treatments, including additional fees for services such as document requests. These financial strains can add a layer of stress on top of the already delicate nature of fertility treatment. - Mixed Feelings on Doctor Competence
Though numerous patients rave about certain doctors in the clinic, there are contrasting reports regarding some practitioners. Instances of misunderstanding or lack of regard for patient care principles have detracted from the overall experience for some, leading to a sense of inconsistency in the quality of medical care.
10 latest reviews of Kinderwunschzentrum Augsburg
A really great clinic. The doctors are compassionate and very motivated. All questions are answered without the feeling that there is no time for it. The medical assistants are also very nice. I can only recommend the clinic.
We were treated there and are very satisfied. The initial consultation took place in September 2023 and shortly afterwards we had a diagnosis and a treatment plan. The ICSI started in January and was fortunately successful.
Our supervising doctor was Dr. Freydanck. She was always professional, compassionate and explained all options to us in detail. We felt like we were in good hands at all times during these difficult times.
There is nothing negative to say about the other doctors, medical assistants, etc. either.
I have been a patient here several times and have been satisfied with the services, atmosphere and friendliness in the vast majority of cases: Dr. Mischitz is short and not everyone’s style, but Drs. Hepp, Freydank, Ochsenkühn and Hiller always made me feel like I was in good hands. The assistants are very nice and helpful. There are almost always waiting times, I once waited 45 minutes, but otherwise a maximum of 30 minutes. Not every treatment was successful, but you will receive good advice. I am very happy and grateful for two successful inseminations and an ICSI. I can only recommend the fertility center.
We were very satisfied with the entire clinic and your work. All the doctors we met were always nice, friendly and competent. We can also only report positive things about the entire rest of the team; we were always greeted in a friendly manner and experienced sensitive treatment. In the clinic we never felt like a “number”, we were always perceived as people with many questions and concerns. We would like to thank the entire team and their great, interpersonal work.
A special thank you goes to Doctor Freydanck, who mainly accompanied us and was there for us with a lot of specialist knowledge and empathy. Patients’ needs are also taken into account when making appointments; we rarely had to wait long and always received an open ear. We say thank you!
I was closely monitored for many months by Dr. Freydanck and Fr. Dr. Hepp looked after. The appointments often felt stressful for me, but the ladies always took their time and supported me. The medical assistants were also available at any time to answer questions and answer questions. Appointment requests were quick and flexible.
It’s great that there is a fertility clinic for the Augsburg area. This made our treatment a lot easier. This made it much easier to react to cycle changes. This would not have been possible so spontaneously at clinics that were further away like Munich and Co.
The whole team is very competent and very friendly. No treatment cycle was missed, there was always a free appointment, even when things were busy.
I would contact you early for an appointment for the initial consultation, as there can sometimes be waiting times. But this is no different with family doctors or dentists in Germany. Once the treatment starts, every cycle is used and there are no delays.
Our treatment was successful and my husband and I would like to thank the team at the Fertility Center.
A year ago I underwent IVF treatment. Despite high expectations and significant financial investment, the process was extremely disappointing
Added to this was the immense psychological stress caused by the daily injections (very expensive) and the uncertainty about the outcome.
What bothered me most was the lack of individual attention. Despite my detailed description of my medical history, the medical staff did not seem to take my specifics into account. Despite following all medical instructions and undergoing expensive treatment, the process was extremely frustrating. The clinic schedules me to have a procedure during the day, when my menstrual cycle usually starts early and there are likely to be no mature eggs. Unfortunately it was like that. “Today, economic, physical and emotional investments are wiped out by poor planning.
I’m super excited about everything, everyone was always friendly and nice, I miss my doctor already, I wholeheartedly recommend her 💗
We were treated in this center but unfortunately the service is very poor. They do not offer personal treatment or advice. After our third embryo transfer, it took more than a month for them to remember us and ask if my wife was pregnant. After all, they don’t even listen to you when you complain about their treatment. When we visited the doctor for treatment, he always seemed like he was wasting his valuable time on us. He tried to leave the room before asking us if we had any questions. We had to get him to sit down so we could ask him our questions, which obviously worried him.
Our general comment is as follows: They prioritize the money they make over the success of the treatment and plan the treatment process accordingly.
We are very satisfied with the clinic and the entire staff. Appointments are available quickly and all questions will be answered. Special thanks to Dr. Hey!
Kinderwunschzentrum Augsburg price list
- Initial Consultation: Not Found
- IVF with Own Eggs: price from 1,200 €
- IVF with Donor Eggs: Not Found
This is only an indicative price. This price may not include all fees. Kinderwunschzentrum Augsburg should always tell you the exact price for the planned procedure before it starts.
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Location Kinderwunschzentrum Augsburg
About Kinderwunschzentrum Augsburg
The Kinderwunschzentrum Augsburg is a specialized fertility clinic dedicated to helping couples who are struggling to conceive. The center emphasizes high-quality standards and is staffed by expert medical professionals who provide personalized care. Through an initial consultation, the clinic conducts comprehensive diagnostics to identify the underlying causes of infertility and formulates tailored treatment plans that may include a variety of assisted reproductive techniques such as IVF, ICSI, and insemination. In addition to standard treatments, the clinic offers supplementary services designed to enhance the chances of conception. The Kinderwunschzentrum aims to create a supportive and familiar environment for patients and values collaboration within its team to ensure the best possible care.
Opening hours
Monday: 7:30 AM – 5:00 PM
Tuesday: 7:30 AM – 5:00 PM
Wednesday: 7:30 AM – 12:00 PM
Thursday: 7:30 AM – 5:00 PM
Friday: 7:30 AM – 12:30 PM
Saturday: Closed
Sunday: Closed