Fertility Center Altona Street – Reviews and Prices

A compassionate and competent fertility clinic with a strong track record of helping patients achieve their dreams of parenthood.. Read reviews of real customers.

User rating: 4.4 (200 reviews)

Location: Germany Hamburg

Why choose the Fertility Center Altona Street?

  • Supportive and Empathetic Staff
    Patients consistently praise the clinic's staff for their warmth and empathy, creating an environment where couples feel genuinely cared for. Many reviews highlight how staff, including nurses and receptionists, treat patients as individuals rather than just numbers, which truly enhances the overall healing experience.
  • High Success Rates
    Numerous reviews indicate successful treatments leading to pregnancies, with many couples achieving their dreams of parenthood after multiple unsuccessful attempts at other clinics. This high success rate significantly boosts the clinic's reputation and is a major draw for new patients.
  • Detailed Communication
    Doctors take the time to explain every step of the treatment process, addressing patients' concerns and ensuring they feel secure in their decision-making. This clarity has been a common theme in many reviews, as patients appreciate the personal touch and attention they receive.
  • Team Approach to Treatment
    Many patients have expressed satisfaction with the collaborative approach of the clinic's medical team, where changes in treatment plans are communicated effectively. This sense of teamwork among doctors facilitates tailored treatment that meets the unique needs of each patient.
  • A Clean, Friendly Environment
    The clinic is noted for its clean facilities and friendly atmosphere, enhancing the patient experience. The warm environment helps to alleviate some of the stress that often accompanies fertility treatments, making it a welcoming place for couples.

What to watch out for at Fertility Center Altona Street?

  • Variable Communication across Doctors
    While many patients have had positive experiences, some reported instances of feeling undervalued or confused by the communication styles of certain doctors. Concerns were raised about the perceived detachment in interactions, suggesting that some staff may need to improve their patient relations skills.
  • Administrative and Billing Issues
    There have been complaints regarding administrative hurdles and billing practices that left patients feeling frustrated. Instances where financial concerns overshadowed the treatment experience raised serious concerns about the professionalism of the administrative side of the clinic.
  • Parking Challenges
    Many reviews mentioned difficulties with parking near the clinic, which can add to the stress of visits. Patients often had to allocate extra time to find suitable parking in the surrounding residential area, impacting their overall experience.
  • Inconsistent Treatment Experiences
    While many couples left satisfied, a few expressed dissatisfaction with the continuity of care, often feeling like they were treated as a number rather than an individual. This inconsistency has led to mixed feelings about the clinic's approach to personalized treatment.
  • Mixed Results from Treatment
    Some patients reported multiple unsuccessful attempts at treatment before achieving results, leading to feelings of disappointment and frustration. This inconsistency in treatment success has prompted some to suggest that a more tailored evaluation of patient needs could enhance overall effectiveness.

10 latest reviews of Fertility Center Altona Street

Fertility Center Altona Street
Rating 5 on Friday, 23 September 2022

Trusted & worth all your time in this Kinderwunsch clinic.No single doubt and regret. We were treated by Dr. Ruhland and we are forever grateful for all the help,support and how she took care of us from the beginning until we’ve finally have our rainbow 🌈 baby in a very short period of time. ( from 12.May beginning of appoint until 30th of July the day of Transfer ICSI)

first attempt from our previous clinic was waste of money and time for 6mos. and really not competent. But now our 2nd attempt of icsi with the help of dr. Ruhland and the team was successful and we are very satisfied of the service and care.

Dr. Ruhland is very professional, straight forward and very friendly and always have a possitive vibes. she really take her time to study your case, well prepared and make sure everything is being check before proceeding to the next step.we never doubted her . We also want to compliment the whole Team of this clinic from the nurses to the medical technician, laboratories and other doctors (who handled us during the transition when dr. Ruhland was shortly away for vacation) and special thank you too to dr. Andreas Thiemann who is very professional and show sympathy specially when im so nervous during the Transfer day. he brings a lot of luck 🙏.

they were all friendly & very attentive . they response immediately to calls /emails and will show compassion. This team are really dedicated to help us and giving us hope that everything will be possible when we are on the right hand. Thanks a lot! More Power and Godbless you all.

Fertility Center Altona Street
Rating 5 on Wednesday, 26 February 2025

We had our first consultation at the Kinderwunschzentrum Altonaer Strasse clinic in Summer 2024, and by November 2024, we received the wonderful news that our first attempt was successful. Prof. Dr. med. Markus Kupka was responsible for our treatment.
The entire team, along with Professor Kupka and his colleagues, was incredibly professional and always available to answer our questions, whether in person or via email. I am now at the 20th week of pregnancy, which would not have been possible without the expertise and support of the entire clinic and its dedicated staff.
We highly recommend them.

Fertility Center Altona Street
Rating 5 on Sunday, 09 February 2025

We felt very comfortable in the fertility center, the reception team always greeted us with a smile and an open ear, and the practice itself is very well organized! We were with Dr. Ruhland in treatment, who impressed us from day 1 with her calm, friendly and always well-prepared/professional way of working. We never had the feeling that we were asking the wrong questions or too many questions, but were always provided with exactly the right information, even after we had actually already completed our treatment. 🙂
An absolute recommendation from us!

Fertility Center Altona Street
Rating 5 on Tuesday, 04 February 2025

After a long period of treatment, I can fully recommend the Altonaer Strasse Fertility Center. Prof. Kupka and the MFA team accompanied us through ups and downs with just the right amount of professionalism and empathy. We wish the entire team all the best!

Fertility Center Altona Street
Rating 5 on Tuesday, 04 February 2025

We can fully recommend this fertility center! In particular, dealing with people was always super nice, without exception. A huge thank you especially to the reception staff. I find it admirable how much joy, calm and competence everyone there has in their job. TOP!

Fertility Center Altona Street
Rating 5 on Sunday, 26 January 2025

As a same-sex couple, it wasn’t easy for us to find the right fertility clinic. After we had already contacted another clinic and had rather negative experiences here, we tried our luck at the Altonaer Straße Fertility Center. And what luck that was! We felt wonderfully looked after and advised at all times. The entire practice team is great! Always friendly, always competent. Our medical care was provided by Dr. Doll and we couldn’t have asked for a better doctor. Calm, calm, patient and always professional. So all of our worries were quickly taken away and no question was left unanswered (and we had many…) After 5 attempts, I’m actually pregnant and we couldn’t be happier.

THANK YOU dear Altonaer Strasse Fertility Center.

Fertility Center Altona Street
Rating 5 on Thursday, 16 January 2025

Mr. Kupka is a very good and competent doctor. You immediately feel like you’re in good hands with him.

Fertility Center Altona Street
Rating 1 on Monday, 16 December 2024

Never again! BIGGEST JUICE STORE I’ve ever dealt with in 25 years of work!

Came to the practice as self-payers and paid around €5,500. When we had questions about accounting in an emotionally difficult situation, we were insulted by the front office as supposed tax cheats and received no offers of support.

At some point we had contact with accounting. The employee initially didn’t feel responsible and then gave us incorrect advice.

After five weeks of calling and writing emails, one of the doctors asked BOTH of us to come and see us in person. Everything goes exactly as we initially suggested.
Unfortunately, he was unable to communicate this by telephone or in an online meeting. Each of us had to skip two meetings and work late into the night.

Conclusion: The bills come really quickly, but bet you want anything. Then you are treated like a supplicant. Worse than any authority.

Fertility Center Altona Street
Rating 5 on Tuesday, 29 October 2024

We can recommend this clinic with full conviction! You meet a team that is always in a good mood and knows how to accompany you competently and sensitively on the rollercoaster ride of the desire to have children. Many thanks for this, especially to Mr. Meng for his successful treatment, where we always had the feeling that we were in good hands!

Fertility Center Altona Street
Rating 5 on Thursday, 24 October 2024

The best decision we could have made! 👍
Here we were helped with our desire to have children. We were with Dr. Thiemann in treatment. Dr. Thiemann is a really great doctor and you can literally tell that he enjoys his work. You can always see him in a good mood and positive; that’s contagious!

We felt taken seriously and in good hands right from the start.
At the start of our treatment, the desire to have children had not been there for very long
(Approx. 3/4 years old), we were quite young (27 & 30 years old) and yet we were helped straight away. A very thorough anamnesis was carried out with some preliminary examinations so that nothing was overlooked. Once all eventualities were ruled out, the actual treatment began. The positive result came in the third cycle of hormone treatment. That was the beginning of 2024. We have now been able to live with our little miracle for exactly 4 weeks and are enjoying every second! 🥰

But we don’t want to forget the rest of the team. Everyone in this team is simply great and does their job with love…
You just feel good! 👍

I recommend the practice 100%!!!

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Fertility Center Altona Street price list

The Fertility Center Altona Street price list can be found on their website

Photos of Fertility Center Altona Street

Fertility Center Altona Street
Fertility Center Altona Street
Fertility Center Altona Street
Fertility Center Altona Street
Fertility Center Altona Street
Fertility Center Altona Street
Fertility Center Altona Street
Fertility Center Altona Street
Fertility Center Altona Street

Location Fertility Center Altona Street

Altonaer Str. 59, 20357 Hamburg, Germany (Find on Google Maps)

Phone number: +49 40 3068360

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About Fertility Center Altona Street

The Kinderwunschzentrum Hamburg is a specialized fertility clinic focused on helping individuals and couples achieve their dream of parenthood. With over 30 years of experience, the clinic emphasizes open communication, teamwork, and integrity. Services offered include a range of assisted reproductive technologies such as IVF, ICSI, and genetic testing, alongside comprehensive fertility assessments. The center is dedicated to providing personalized treatment plans and support, including nutritional and psychological counseling. Patients can conveniently schedule appointments online, attend regular information sessions, and access necessary forms and prescriptions digitally. The clinic collaborates with various medical institutions and maintains a commitment to high-quality care across its diverse treatment options.

Opening hours

Monday: 7:30 AM – 7:00 PM

Tuesday: 7:30 AM – 7:00 PM

Wednesday: 7:30 AM – 3:00 PM

Thursday: 7:30 AM – 7:00 PM

Friday: 7:30 AM – 3:00 PM

Saturday: Closed

Sunday: Closed