Fertygen
About Fertygen
check_circleWhy choose Fertygen?
- check_circle1. Compassionate medical teamDoctors such as Dr. Pedro Barba and Dr. Francia provide clear explanations, answer questions promptly via WhatsApp, and adapt care to individual needs. Their attentive approach is credited with helping couples achieve pregnancy and feel supported throughout the process.
- check_circle2. Warm and friendly staffFront‑desk personnel, nurses, and financial advisors like Adela are repeatedly praised for kindness, professionalism, and creating a comfortable atmosphere that eases the emotional strain of fertility treatment.
- check_circle3. Successful pregnancy outcomesMultiple patients report successful births, including twins and subsequent pregnancies after returning for a second cycle, indicating that the clinic can deliver effective reproductive results for some families.
- check_circle4. Clear initial explanationsSeveral reviewers note that the clinic explains procedures, risks, and expectations in detail at the start of treatment, helping patients understand the process and make informed decisions.
warningWhat to watch out for at Fertygen?
- warning1. Unreliable refund policyPatients frequently describe upfront payment requirements, refusal to refund unused services, and prolonged delays—often exceeding a year—despite contractual guarantees, leading to legal complaints and financial distress.
- warning2. Questionable staff qualificationsMultiple accounts allege that some physicians, including Dr. Coco and Dr. Enrique Torres Ramírez, lack certification in Human Reproductive Biology, raising doubts about clinical expertise and regulatory compliance.
- warning3. Poor communication and follow‑upClients report inconsistent messaging, missed appointments, delayed test results (up to six months), and difficulty obtaining medical records or cost breakdowns, indicating weak administrative coordination.
- warning4. High and opaque costsThe clinic is accused of forcing patients to purchase expensive medications on site, changing prices without notice, and charging for unnecessary services, contributing to perceptions of financial exploitation.
Fertygen — Patient Reviews
Realice mi tratamiento el año pasado, y hubo un descontrol total todo el tratamiento ya que la Doctora que me asignaron constantemente no me podía atender y me cambiaban de médico. Cuando me pegó el t…
Couple underwent 2 treatments at Fertygen before achieving success with Doctor Pedro Barba's help. Staff were humane, kind, and attentive. Highly recommend.
Hello, we are a couple who for 5 years were trying to have a baby and we couldn't, we underwent 2 treatments, one with a gynecologist and even with a midwife and nothing, until we met Fertygen, and th…
Expensive IVF clinic with unethical practices. They charge upfront without refund. Noncompliant and recommended to avoid.
They charge everything upfront and never refund your money, even if the service isn't completed. They force you to buy medications there, with prices much higher than those at regular pharmacies, and …
This IVF clinic offers excellent service with a humanitarian approach. The staff is very kind and attentive, and Dr. Francia provides clear explanations and excellent support. Overall, a highly positive experience.
It offers excellent service. From the moment you arrive, you can feel the humanity and professionalism of the entire team. The nurses are very kind, attentive, and make you feel confident at every vis…
The clinic has poor communication, long waiting times, and has not paid the donor as agreed.
I do not recommend it, it is not a serious clinic, in my case it has been more than 3 months since I donated eggs and they still haven't paid me, even the accountant Ángeles only ignored my messages a…
Unlicensed doctors, unclean facilities, and an unethical doctor were found at Fertygen IVF Clinic. A two-attempt package was purchased but the treatment was unsuccessful. The clinic's reputation is further tarnished by suspiciously positive comments.
The purpose of my comment is to prevent your savings from being stolen from this place called Fertygen, not to mention the emotional damage they will cause you. The reasons are as follows: 1. Their do…
Not recommended due to poor staff turnover and patient care. Genetic tests took 6 months for results. The clinic refused to give medical records or disclose costs.
This clinic has a constant staff turnover and doesn't follow up with patients. I had two genetic tests done, and it took six months for each one to get results. If you ask for your medical records, th…
Avoid this clinic due to expensive treatments, charging extra, and negligence. They started ovarian stimulation without tests and charged for medications. Treatment was chaotic and communication was poor.
Do not go to this clinic. Dr. Mariana Guzman Gonzalez started me on ovarian stimulation treatment without doing any prior tests. They made me spend money on extremely expensive medications, only to te…
The reviewer warns of a problematic practice regarding refunds. They claim to have been overpromised deposit refills, but had none. The reviewer's experience with this clinic was negative.
Be careful not to overpay because if there's a difference they don't refund the money. I've been calling them for years and they say "yes, we're going to deposit it" and they still haven't returned my…
IVF patient experienced failed transfers and poor doctor care from Dr. Pedro. Insurance issues and medication issues with Adela were also a problem. In the end, the treatment was a failure and the patient is sad.
In my case, I already have two children, I had the OTB, and on one occasion I donated good quality eggs. My husband paid for the procedure and insurance for a second attempt, they removed 39 eggs, bec…
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