Fertygen
About Fertygen
check_circleWhy choose Fertygen?
- check_circle1. Compassionate medical teamDoctors such as Dr. Pedro Barba and Dr. Francia provide clear explanations, answer questions promptly via WhatsApp, and adapt care to individual needs. Their attentive approach is credited with helping couples achieve pregnancy and feel supported throughout the process.
- check_circle2. Warm and friendly staffFront‑desk personnel, nurses, and financial advisors like Adela are repeatedly praised for kindness, professionalism, and creating a comfortable atmosphere that eases the emotional strain of fertility treatment.
- check_circle3. Successful pregnancy outcomesMultiple patients report successful births, including twins and subsequent pregnancies after returning for a second cycle, indicating that the clinic can deliver effective reproductive results for some families.
- check_circle4. Clear initial explanationsSeveral reviewers note that the clinic explains procedures, risks, and expectations in detail at the start of treatment, helping patients understand the process and make informed decisions.
warningWhat to watch out for at Fertygen?
- warning1. Unreliable refund policyPatients frequently describe upfront payment requirements, refusal to refund unused services, and prolonged delays—often exceeding a year—despite contractual guarantees, leading to legal complaints and financial distress.
- warning2. Questionable staff qualificationsMultiple accounts allege that some physicians, including Dr. Coco and Dr. Enrique Torres Ramírez, lack certification in Human Reproductive Biology, raising doubts about clinical expertise and regulatory compliance.
- warning3. Poor communication and follow‑upClients report inconsistent messaging, missed appointments, delayed test results (up to six months), and difficulty obtaining medical records or cost breakdowns, indicating weak administrative coordination.
- warning4. High and opaque costsThe clinic is accused of forcing patients to purchase expensive medications on site, changing prices without notice, and charging for unnecessary services, contributing to perceptions of financial exploitation.
Fertygen — Patient Reviews
Thanks to Fertygen and Dr. Pedro Barba, I was able to achieve my dream of becoming a mother. The journey wasn't easy, but they found the necessary resources to make it happen. Follow their recommendat…
The service I received was excellent; they were always attentive throughout my entire process. I recommend them.
It's a good clinic, very reliable in terms of processes and procedures.
The whole team was very friendly and the explanation of the process was very clear.
The worst nightmare I've ever lived through! Don't accept being assigned Dr. Juan.
They have excellent service. The attention they provide from the moment you arrive is very humane and empathetic, without compromising the professionalism of the entire staff. They explain everything …
I really liked the service; they were very attentive and professional.
I was really excited to go, but I've seen so many negative reviews that I'm afraid of losing my life's investment because I read a lot about problems with the money, that they keep it and never return…
Realice mi tratamiento el año pasado, y hubo un descontrol total todo el tratamiento ya que la Doctora que me asignaron constantemente no me podía atender y me cambiaban de médico. Cuando me pegó el t…
Couple underwent 2 treatments at Fertygen before achieving success with Doctor Pedro Barba's help. Staff were humane, kind, and attentive. Highly recommend.
Hello, we are a couple who for 5 years were trying to have a baby and we couldn't, we underwent 2 treatments, one with a gynecologist and even with a midwife and nothing, until we met Fertygen, and th…
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